The Samsung Galaxy S9 is one of the most popular Android smartphones released in 2018 not to mention it packs the latest technologies in the mobile world today. Samsung also made a point that its flagship for this year will have the coolest features you can’t find in any other brands. However, just like any other phones, it’s not free from problems and errors that’s why we created this page for the benefit of our readers who may have an issue or two with their phones.

This page is divided into sections and to make it easier for you to find what you’re looking for, we’ve listed down the sections below. So, just click on any of the links below to jump to a specific section and take time browsing its contents as we may already have published an article that may be helpful for you.

If none of our articles can fix your problem and you badly need our assistance, you can always contact us by completing our Android issues questionnaire. Don’t worry, it’s a free service so you don’t have to worry about anything. However, we ask you to provide us with the information we need so that we know where to start or how to fix your problem.

Key Features

  • Android 8.0 (Oreo)
  • 5.8 inches, 85.4 cm2 (~84.2% screen-to-body ratio)
  • Qualcomm MSM8998 Snapdragon 845
  • Expandable Memory
  • Bixby Vision
  • 12MP Rear-Facing Camera
  • 8MP Front-Facing Camera
  • Water & Dust Resistance
  • Fingerprint Scanner
  • Iris Security Scanner
  • Fast battery charging
  • 3000 mAh battery
  • Samsung Smart Switch
  • Bluetooth 5.0




  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.8 inches Display
  • 1440 x 2960 pixels, 18.5:9 ratio (~568 ppi density)
  • Corning Gorilla Glass 5 protection
  • 3D Touch (home button only)
  • Always-on display

Firmware and Processor 

  • Android 8.0 (Oreo)
  • Exynos 9810 Octa – EMEA
  • Octa-core (4×2.9 GHz & 4×1.9 GHz Cortex-A55) – EMEA
  • Qualcomm MSM8998 Snapdragon 845 – USA & China
  • Octa-core Kryo 385 (4×2.8 GHz Cortex-A75 & 4×1.8 GHz Cortex-A55) – USA & China
  • Mali-G72 MP18 – EMEA
  • Adreno 630 – USA & China


  • 12MP Rear-Facing Camera
  • Geo-tagging, simultaneous 4K video and 9MP image recording, touch focus, face/smile detection, Auto HDR, panorama
  • can record videos at [email protected], [email protected], HDR, dual-video rec.
  • 8MP Front-Facing Camera
  • f/1.6, autofocus, 1440p, dual video call, Auto HDR

Battery Life

  • Non-removable Li-Ion 3000 mAh battery


  • 4GB RAM
  • 64GB ROM
  • microSD, up to 256 GB (uses SIM 2 slot) – dual SIM model only


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth v5.0, A2DP, LE, aptX
  • comes with A-GPS, GLONASS, BDS, GALILEO
  • USB v3.1, Type-C 1.0 reversible connector


  • comes with a loudspeaker
  • 3.5mm jack
  • Active noise cancellation with dedicated mic


  • Dimensions: 147.6 x 68.7 x 8.4 mm (5.81 x 2.70 x 0.33 in)
  • Corning Gorilla Glass 5 back panel
  • Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 certified – dust/water proof over 1.5 meter and 30 minutes

Problems / Solutions

 Power Issues

 Operating System Issues

 Apps Issues

 Internet Issues

 Calling Issues

  • How to fix Samsung Galaxy S9 that can’t make / receive phone calls

 Texting Issues

 Camera Issues

  • How to fix Camera that keeps crashing on Samsung Galaxy S9

 Sound Issues

  • How to fix Samsung Galaxy S9 that has no audio or sound

 Memory Issues

 Screen Issues