The #Samsung #Galaxy #S9+ is one of the two flagship smartphone models released by the South Korean company last year. This phone is the larger among the two having a 6.2 inch Super AMOLED display and a much bigger 3500 mAh battery. Under the hood is the powerful Snapdragon 845 processor combined with 6GB of RAM allowing the device to run multiple apps smoothly. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9+ apps take too long to open issue.
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How To Fix Samsung Galaxy S9+ Apps Take Too Long To Open
Problem: Apps such as text messages, Samsung internet etc etc take forever to open, then when they do finally open it takes forever to get the keyboard to come up and when it finally comes up I can type 1 to 5 words before it shows the first letters. I clear the drop down menu, close every open app, go into maintenance and free up the memory, delete files and all of that, then I restart the phone. Sometimes with power button, sometimes by a soft reset. It doesn’t help for long. I find that it’s the worst after its sit unused for awhile, but it still does it when not sitting. Also when I bring it alive I’ll get the screen up, swipe to get my lock screen and it goes black and I have to start over. Pretty much always works after the first time. Also when I have an income call it is almost ready to send it to vm before it brings up the screen for me to answer it. Android version 8.1.0 and it says it is up to date. I have the S9+ 126GB, first one was sent back because of this same issue but I couldn’t get this one to do it for the clerks. It’s just getting worse as time goes on. Any help would be much appreciated. Thank you.
Solution: Before performing any troubleshooting steps on this phone it’s best to make sure that it is running on the latest software version. If an update is available then I suggest that you download and install it first. You should also remove the microSD card of the device if you have one installed.
As this is most likely caused by a software glitch we will be concentrating our troubleshooting efforts on the software side of the device.
Perform a Soft Reset
The first thing that you will need to do in this particular case is a soft reset. This will usually fix issues caused by minor software glitches as it will refresh the phone software. This is also called as a simulated battery pull as it disconnects the phone from the battery.
- Press and hold the Power and Volume down key for up to 45 seconds.
- Wait as the device restarts.
Check if the issue still occur.
Check if the issue occurs in Safe Mode
Another factor that can cause this problem is an app you downloaded to the device. To check if this is the case you will need to start the phone in Safe Mode since only the pre-installed apps are allowed to run in this mode.
- Turn the phone off.
- Press and hold the Power key past the model name screen appearing on the screen.
- When SAMSUNG appears on the screen, release the Power key.
- Immediately after releasing the Power key, press and hold the Volume down key.
- Continue to hold the Volume down key until the device finishes restarting.
- When Safe mode appears in the bottom left corner of the screen, release the Volume down key.
In case the issue does not occur in this mode then it’s likely that the problem is caused by an app you downloaded. Find out what app this is and uninstall it.
Wipe the cache partition of the phone
The phone system cached data is used to speed up the access to your phone apps. Sometimes this data can get corrupted which results in issues occurring on the device. To check if a corrupted cached data is causing the problem you will need to wipe the cache partition of the phone from the recovery mode.
- Turn off the phone.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key to highlight “wipe cache partition.”
- Press the Power key to select.
- Press the Volume down key to highlight “yes” and press the Power key to select.
- When the wipe cache partition is complete, “Reboot system now” is highlighted.
- Press the Power key to restart the device.
Check if the problem still occurs.
Perform a factory reset
One last troubleshooting step you should consider is a factory reset. This will revert your phone back to its original factory condition. Take note that this will erase your phone data so make sure to create a backup copy before proceeding.
- Turn off the phone.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
Do not install any apps after the reset has completed. Try to check first if the phone works normally. In case it doesn’t then this is most likely caused by a faulty hardware component already. The best thing you can do right now is to have the phone checked at a service center.
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