Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #S9+ fix the issues that they are experiencing with their phone. This is is a flagship model released earlier this year that’s the bigger version of the S9. This phone sports a larger 6.2 inch Super AMOLED display as well as a bigger capacity 3500 mAh battery. The phone also has more RAM ( 6GB) and uses dual rear cameras making it able to take great quality photos. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9+ automatically converts long SMS to MMS issue and other related problems.
If you own a Samsung Galaxy S9+ or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S9+ Automatically Converts Long SMS To MMS
Problem: Good evening, I bought a Samsung Galaxy S9+ and when I send a message longer than 3/57, my SMS changes in MMS. I phoned to my provider Base and they referred to Samsung. According to the Internet community I’m not the only one! Is it possible to rectify this in the next upgrade, or do you have a explanation why this is not working with a recent phone with full memory and plenty of Ram memory??? Do I have to use another SMS application, or will it make no changes??? Many thanks for your reply! Best regard.
Solution: When the text message becomes long the phone will usually convert it to an MMS message so that the recipient will get it as a single message. You can try checking the SMS setting of your phone and look for the part that says “ don’t break long text messages”. If this option is checked, which means long text messages will be sent as an MMS, you should uncheck it. Once it is unchecked your long text message should arrive as separate text messages on the recipient’s device.
Another option that you should consider is to use a different text messaging app which you can download from the Google Play Store.
S9+ Cannot Send Pictures In Text Messages
Problem: I have had this phone for awhile and this issue just started in the past week. I can send and receive regular text messages and group messages, but the phone will not send pictures via text message. I also cannot reply to a group text message (Invalid destination address in both cases). I’m not so much worried about the group message thing, but the picture issue is irritating. I have done soft reboots, I have deleted threads, I have deleted contacts and re added them. I am not that savvy when it comes to this stuff.
Solution: The first thing that you should do in this case is to make sure that you have an active mobile data subscription, your phone mobile data switch is turned on, and your phone is getting a good mobile data signal. You should also check the APN settings of your phone and make sure that it matches the settings used by your carrier. In case your phone meets these conditions then proceed with the troubleshooting steps listed below.
- Clear the cache and data of the text messaging app form the application manager. Once this is done check if the issue still occurs.
- Start the phone in Safe Mode then check if the issue occurs in this mode. If it doesn’t then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.
- Backup your phone data then do a factory reset.
S9+ Cannot Send Text Message To One Contact
Problem: Here’s one for you Droid Guys, I can text, SMS & MMS with all my contacts but 1. If I send a message to Steve’s iPhone I get a “Not Sent. Tap to Try again”. I CAN send messages to Steve IF, its a group message, both Androids and iPhones. I CAN call Steve, network or wifi, and talk to him. I CAN receive messages from Steve, group or solo. I just can’t send a message to him only. Cleared conversation, cleared cache, restarted phone. Any thoughts? Thanks
Solution: It appears that this problem is caused by a software glitch. If you have already tried clearing the cache and data of the messaging app from the application manager and the issue still occurs then you should proceed with a factory reset. Take note that the reset will erase your phone data.