How To Fix Samsung Galaxy S9 Automatically Opens Text Messaging App

The #Samsung #Galaxy #S9 is a flagship phone released last year which is popular among consumers due to the number of excellent features that it has. This is an IP68 certified device made of an Aluminum frame with Corning Gorilla Glass on the front and back. It uses a 5.8 inch Super AMOLED display while under the hood is a Snapdragon 845 processor paired with 4GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9 automatically opens text messaging app.

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How To Fix Samsung Galaxy S9 Automatically Opens Text Messaging App

Problem: Hello, I have a Samsung galaxy S9. Since the update in Feb 2018, my phone opens up to text messages no matter what I am doing. Even if I am already texting the person back. It goes black then opens the dialogue with that person back up. If I’m not on the phone, as soon as I unlock the phone it will instantly go to that message as well. I’m using the stock messaging app that came with the phone. This also happens with other apps. If I get a notification, or get a notification while the phone is locked. As soon as I unlock it, bam straight to whatever it is. Thank you for any and all help.

Solution: If this issue occurred right after a software update then this is most likely caused by a software glitch. Before performing any troubleshooting steps on this phone it’s best to check if a new software update is available. If one is available then I suggest that you download and install it first.

Clear the cache and data of the text messaging app

Because the problem involves the text messaging app the first thing you will need to do is to clear its cache and data. This will remove the temporary data stored in the app which might be corrupted and is causing this issue.

• From the Home screen, swipe up on an empty spot to open the Apps tray.
• Tap Settings – Apps.
• Tap the desired application in the default list.
• To display preinstalled apps, tap Menu – Show system apps.
• Tap Storage – CLEAR CACHE – CLEAR DATA – DELETE.

Check if the issue still occurs.

Do a Soft Reset

A soft reset will usually fix issues caused by minor software glitches as it will refresh the phone software. This is also called as a simulated battery pull as it disconnects the phone from the battery.

• Press and hold the Power and Volume down key for up to 45 seconds.
• Wait as the device restarts.

Check if the issue still occurs.

Update your phone apps

Since your phone is now running on a new software version, the apps in your phone might not be optimized yet to run on this latest software. You will need to check if your phone apps have any updates available then update them accordingly.

• From the Home screen, swipe up on an empty spot to open the Apps tray.
• Tap Play Store > Menu > My Apps.
• To auto-update apps, tap Menu > Settings > Auto-update apps.
• Choose Update to to update all applications with updates available.

Check if the issue still occurs.

Check if the issue occurs in Safe Mode

An app you downloaded in your phone could be causing this problem. To check if this is the case you will need to start the phone in Safe Mode since only the pre-installed apps are allowed to run in this mode.

• Turn the phone off.
• Press and hold the Power key past the model name screen appearing on the screen.
• When SAMSUNG appears on the screen, release the Power key.
• Immediately after releasing the Power key, press and hold the Volume down key.
• Continue to hold the Volume down key until the device finishes restarting.
• When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

In case the issue does not occur in this mode then it’s likely that the problem is caused by an app you downloaded. Find out what app this is and uninstall it.

Wipe the cache partition of the phone

The phone system cached data is used to speed up the access to your phone apps. Sometimes this data can get corrupted which results in issues occuring on the device. To check if a corrupted cached data is causing the problem you will need to wipe the cache partition of the phone from the recovery mode.

• Turn off the phone.
• Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
• When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
• Press the Volume down key to highlight “wipe cache partition.”
• Press the Power key to select.
• Press the Volume down key to highlight “yes” and press the Power key to select.
• When the wipe cache partition is complete, “Reboot system now” is highlighted.
• Press the Power key to restart the device.

Check if the issue still occurs.

Perform a factory reset

One last troubleshooting step you should consider is a factory reset. This will revert your phone back to its original factory condition. Take note that this will erase your phone data so make sure to create a backup copy before proceeding.

• Turn off the phone.
• Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
• When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
• Press the Volume down key several times to highlight ‘wipe data / factory reset’.
• Press Power button to select.
• Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
• Press Power button to select and start the master reset.
• When the master reset is complete, ‘Reboot system now’ is highlighted.
• Press the Power key to restart the device.

Once the reset is complete the issue will most likely be fixed.