Need Help With Your Issues? Follow These Steps!

Having problems with your phone? Tell us more!

Simply follow the steps below, and we will try our best to help fix your device.

By the way, did you know that by performing a soft reset on your phone, it may fix several of the common problems? Perhaps you should give it a shot.

If these steps do not help, feel free to continue with the Android Issues Questionnaire below. We promise we read through each and every question, and we will do our best to get back to you to help you with your problems.

Submit your questions to our mailbag. We try to get to as many questions as possible. The best way to submit your question is by Facebook Messenger.

Follow the Steps Below:

Step 1: Identify Your Issue We know that everyone can experience issues from time to time. The first step towards resolving any problem is understanding what the problem is. Take note of any error messages, peculiar device behavior, or anything out of the ordinary that you think might be causing your issue.

Step 2: Follow Us on Facebook Before we can assist you, we require you to follow our Facebook page. This ensures we can respond to your question. We only respond to private Facebook messages, and we only respond to followers.

You can find us at


Click on the ‘Like’ button so that you can receive our responses. Due to the number of requests, we can only respond to people that follow our page.

Step 3: Post Your Question Once you’ve followed our Facebook page, contact us using the Contact Us button next to the “Like botton.”

Please provide as much detail as possible about the issue you’re facing. This will help us provide you with the most accurate and effective solution.

Step 4: Wait for Our Response We value all our followers and strive to answer every question as quickly as possible. Please be patient while we get to your issue. In the meantime, feel free to browse through our previous posts. You might find a solution or useful tips there.

Step 5: Check Your Notifications Keep an eye on your Facebook notifications. When we reply to your question, you’ll get a notification. Clicking on it will take you directly to our response.

Step 6: Implement the Suggested Solution Once you’ve received our response, try to implement the solution we’ve suggested. Most of the time, this will resolve your issue. If not, don’t worry! Respond to our comment, and we’ll continue to assist you until your issue is fully resolved.

Note: Remember to keep all your communications respectful and constructive. We’re here to help, and maintaining a positive environment benefits everyone. Thank you for being a part of our community!

Again, when we receive your message, we check if you are a follower of TheDroidGuy Page. Only our followers will get a response. Be sure to like our page before sending us a message.