Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #S9 fix the issues that they are experiencing with their phone. This is the latest flagship phone of the South Korean company that is a refinement over its predecessor which is the S8. Although both phones share a similar design structure the S9 uses upgraded components making it the better device. Today we will tackle the Galaxy S9 takes too long to send text message issue and other related problems.
If you own a Samsung Galaxy S9 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S9 Takes Too Long To Send Text Message
Problem: On my Samsung Galaxy S9, my messages app does this thing where if I open it and try to text someone, it takes over 30 seconds to a minute for the app to even open, and then another minute before I can type. It also takes upwards of two minutes to send a text from within the app. If I do the quick response (the pop-up) without the app being open, I don’t have any problems. In the app, if I start typing right away, it’ll do a flurry thing and then combine all the words, so I have to go back and sort them all out. Sometimes once I get to this spot I’ll get the “Unfortunately, Messages has stopped.” error message. It only occurs with one person in particular, so I try to delete the messages and the app only lets me delete 4 to 7 messages at a time and then it gives me the error message and closes the app. Also, if my phone battery is below 20% and I try to send a snapchat, my phone will completely turn off and restart. I also have it where my apps will randomly crash, but it doesn’t offer the “report” button anymore.
Solution: The first thing that you need to do in this particular case is to clear the cache and data of the text messaging app from the application manager. This will delete any corrupt data of the app which could be causing the problem. Once this is done try to check if the issue still occurs.
If it does then the next step is to start the phone in Safe Mode. This way you will be able to check if an app you downloaded is causing a conflict with the text messaging app resulting in this problem. If the issue does not occur in this mode then the problem is most likely caused by a downloaded app. Find out what app this is and uninstall it.
In case the above steps fails to fix the problem then you need to backup your phone data then wipe the cache partition of the phone from the recovery mode. Follow this up with a factory reset.
S9 Timestamp On Text Message Not Actual Time Message is Sent
Problem: I’m using the stock messaging app (called ‘Messages’) included with my Samsung Galaxy S9 phone. I know that any text messages that are sent to me while the phone is off or in airplane mode won’t come through to the phone until I turn it back on or take it out of airplane mode. But I realized the text messages that come through once I power on the phone show only the time I received them at, not the ACTUAL time the person sent it out to me. Simple example: Someone sends me a text at 7 am, but my phone is off because I’m asleep. I wake up at 10am and turn my phone on. The phone then receives the text message that was sent at 7am, but it does not show me that anywhere. It just shows that I received it at 10am. I’d like to be able to see the 7am time. My wife has the same phone/carrier that I do, and it happens on her phone as well, so it’s not an individual phone issue. There are no software updates available for the phone. This is not an issue about time sync issues, because my time is syncing fine, and I’m not seeing issues where the timestamp on the message is wrong (other than it’s telling me the time it was received vs. sent). I do not believe that this is a carrier issue, given what I’ve read on the internet but, just in case, I’m using Tracfone. I’ve looked through all the settings on the phone that I know of to figure out if it’s just a setting change. Do I need to stop using this app? If so, what app would you recommend in its place? Thanks for any help with this.
Solution: This is a combination of two issues. One, your carrier might just be including the information of the time the message was received on the phone. Two, the Android software version you are using only saves the time the message arrived in your phone.
To resolve this issue you can try to use some of the other third party messenger apps available in the Google Play Store.
S9 Not Getting Text Messages Notification After Factory Reset
Problem: Yesterday, I did a master reset due to an increasingly slow processing time, lag and frequent crashing of my S9. . Everything came back up and I reloaded all my apps, and Android Messages is now not letting me know when a message comes in. No popup, no sound, nothing. The only way to know I have messages is to open the app itself, where I can clearly see the bold of unread messages.
Solution: The first thing that you will need to do in this particular case is to make sure that the text message notification setting of the phone is set properly.
- From a Home screen, swipe up or down from the center of the display to access the apps screen.
- Tap Messages
- If prompted to change the default SMS app, tap YES to confirm.
- Tap the Menu icon
- Tap Settings.
- Tap Notifications.
- Tap the Messages switch to turn on
Once the notification has been switched on you can then proceed with personalizing the configuration of your text message notifications.