Who We Are
Our mission is to be the first source you think of when you need to troubleshoot your tech device. We originally started as a Android-centric news and troubleshooting site. But we started noticing readers reaching out to us for Android troubleshooting queries, then expanded to general tech troubleshooting questions.
So we listened to our readers and started expanding to troubleshooting general tech devices that are common in your household.
We believe in the right to repair. Once you purchase a device, you should own the right to repair it. Some companies force upon their customers to take their device back to their in-house customer care for inquiries, but what happens is they end up charging an exorbitant amount of money just to repair a device they purchased out right.
The Droid Guy lays out clear instructions for many of the common issues you will find in everyday tech devices.
If you have any general tech issues you need help on, please do not hesitate to reach out to us.
Our guides are written by passionate technology experts. Most of our writers have been with the company for over a decade. Many started at call centers answering troubleshooting questions for Fortune 500 technology companies that you know well. We took that expertise and started publishing our own guides.
Harold has been in the tech industry since 2008 when he started out as a tech support for companies like Time Warner, Comcast and Tracfone. He’s been troubleshooting phones when the smartphone industry started booming.
During his tenure as a tech support, he’s already been writing for various tech blogs including Make Tech Easier and was doing some freelance SEO work for an Australian news site, BigPond.
In 2012, he joined a small team of bloggers to write for The Droid Guy, and he has been with the company ever since.
Today, he doesn’t only write tutorials and troubleshooting pieces but also shoots and edits videos for The Droid Guy channel while trading stocks on the side.
Chad has been in the tech industry since 2000. He has a degree in Electronics Engineering and is interested in the hardware and software side of technology.
Initially working for a Japanese semiconductor company as a Test Engineer for nearly 10 years, he then pursued his passion for internet technology by working for the support team of Time Warner Cable then finally joining TheDroidGuy as one of their troubleshooting and tech writers.
On his free time he plays his favorite games on his PC, Xbox Series X, and Android phone.
Harvey’s professional career began in publishing, but he recently made the switch to technical support.
His resume includes stints as a technical support representative at Microsoft, Google, Telstra, and Comcast, among others.
In 2015, he began his career as a technical writer for TheDroidguy, and he has remained with the company to this day. His duties include creating content for both the TheDroidGuy website and its YouTube channel as well as writing and editing articles.
We have a strict policy to only publish that are fact-checked. How do we do this? We actually purchase the devices we write about. As you can see from our articles, we will refer to images and videos that we take ourselves. We are not aggregating bits and pieces of information from the internet, we dig in and explore the truth.
In rare cases where we are not able to get access to a device, we will make sure the information we put out there matches the consensus opinion for the topics.
We check our sources, and often times, we are the source of information for our industry. We also update our articles as new information are made available.
We understand that accurate information is the key reason our readers come back to us and continue to refer to us for tech troubleshooting issues.
As Seen On
We are the sources for technology sites. We have been featured on these sites, among others.
Business / Technology Inquiries:
- George can be reached at GT (at) TheDroidGuy.com
- Harold can be reached at Harold (at) TheDroidGuy.com
- Chad can reach reached at Chad (at) TheDroidGuy.com
- Harvey can be reached at at Harvey (at) TheDroidGuy.com
Please direct your inquiries to address below:
No.237, Zhongming South Road, West District, Taichung City 40361, Taiwan