How To Fix Samsung Galaxy S9 Stuck In Android Recovery After Android Pie Update

The #Samsung #Galaxy #S9 is a flagship phone released last year which has become popular among consumers due to the numerous excellent features that it offers. This is an IP68 certified device that uses an Aluminum frame with Corning Gorilla Glass on both the front and back. It sports a 5.8 inch Super AMOLED display while under the hood is a Snapdragon 845 processor paired with 4GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9 stuck in Android recovery after Android Pie update issue.

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How To Fix Samsung Galaxy S9 Stuck In Android Recovery After Android Pie Update

Problem: I chose to update my S9 last evening when prompted.  After the update, I entered my PIN as prompted & the spinning unlocking icon was on my screen for a looonng time.  After several attempts, entering PIN, spinning icon, I received the message “Android Recovery,” with several options of what to do next…..”try again, soft reboot, factory reset,” etc.   I have tried try again & soft reboot…..no change. Still prompted for PIN & then spinning unlocking icon. I was just warned that I had “9 attempts” or my phone will reset itself. HELP!!!!

Solution: Since this is most likely a software related problem we will be concentrating our troubleshooting efforts on the software of the device. Before proceeding with the troubleshooting steps listed below make sure to remove the microSD card of the phone if you have one installed.

Perform a Soft Reset

The first thing that you will need to do in this particular case is a soft reset. This will usually fix issues caused by minor software glitches as it will refresh the phone software. This is also called as a simulated battery pull as it disconnects the phone from the battery.

  • Press and hold the Power and Volume down key for up to 45 seconds.
  • Wait as the device restarts.

Check if the phone will boot successfully.

Make sure to enter the correct PIN

Whenever the phone successfully undergoes a software update you will usually be required to enter the PIN that was set up on the device. Entering the correct PIN will allow you access to the phone will an incorrect PIN will usually cause this type of problem.

Check if a new update is available using Smart Switch

Make sure to have a backup copy of your phone data before performing this procedure.

  • Download and install Samsung Smart Switch that is compatible with your computer from http://www.samsung.com/us/support/smart-switch-support/#!/.
  • Connect the cable to a compatible USB port on your computer.
  • Connect the other end of the cable to your mobile device.
  • Allow your computer to install any required drivers for your device. This process may take a few minutes.
  • Open Smart Switch on your computer, and allow it to make the connection.
  • If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
  • Click Update to begin downloading the necessary files.
  • Click OK to proceed.
  • Your device may turn off and on a few times during the update process.
  • Once complete the device will return to the Home screen.

Wipe the cache partition of the phone

The phone system cached data is used to speed up the access to your phone apps. Sometimes this data can get corrupted which results in issues occuring on the device. To check if a corrupted cached data is causing the problem you will need to wipe the cache partition of the phone from the recovery mode.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key to highlight “wipe cache partition.”
  • Press the Power key to select.
  • Press the Volume down key to highlight “yes” and press the Power key to select.
  • When the wipe cache partition is complete, “Reboot system now” is highlighted.
  • Press the Power key to restart the device.

Check if the problem still occurs.

Perform a factory reset

In case the issue still persists then you should consider performing a factory reset. Take note that this will erase your phone data.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

In case the issue still persists after the reset then you should bring the phone to a service center and have it checked.