The Black Screen of Death on Samsung Galaxy S9 is a minor problem unless the phone got dropped on a hard surface or submerged in water for a long time. More often than not, this problem is due to a system crash which may occur depending on how you use your phone or how many apps are running in the background.
I understand that Samsung Galaxy S9 has very high specifications and run on a well-developed operating system but that’s not a guarantee you won’t encounter issues like this anymore. Ever since the release of the first Android phones, problems occur from time to time and among the most common have something to do with the power or the capability of the device to boot up. If you’re one of the owners of this great device and are currently bugged by a similar issue, continue reading as I will share with you the solution to the Black Screen of Death issue.
Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our Galaxy S9 troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.
How to fix Black Screen of Death on Galaxy S9
As I mentioned earlier, BSoD is pretty easy to fix. In fact, this problem has also been happening to the Galaxy S8 and Note 8 but there’s always a solution to it. When your Samsung Galaxy S9 turns off by itself and refuses to turn back on and charge, this is what you should do:
- Press and hold the Volume Down button and the Power key at the same time for 10 seconds or more.
Your phone will reboot normally after this as doing so will simulate battery pull. It’s a very effective solution to firmware crashes and similar problems. However, if your phone remains unresponsive after this, try doing the procedure a couple more times to make sure you’re doing it right. Or, you better try this:
- Press and hold the Volume Down button first and don’t release it.
- Press and hold the Power key while holding down the Volume Down button.
- Keep both keys held for 10 seconds or more.
What it does is basically the same as the one you did above only that you’re holding the Volume Down button before triggering the phone to power up. Remember, pressing and holding down the Power key won’t have the same effect as when you do it to the Volume Down button first.
If the phone is still unresponsive after this, then the next procedure will be your last resort before you bring the phone back to the store:
- Plug the charger to a working AC outlet (please use the wired charger for this).
- Connect the phone to the charger using the original cable.
- Regardless whether the Galaxy S9 responds or not, leave it connected to the charger for 10 minutes.
- Now, press and hold the Volume Down button and the Power key at the same time for 10 seconds or more but this time while the device is connected to its charger.
There’s a chance that the battery got depleted or drained that’s why your phone isn’t turning on. Allowing the phone to charge for a few minutes or simply connecting it to its charger will give it a stable power source. However, if the phone is heating up while it’s connected to its charger, disconnect it immediately.
If all else fails, you should bring the phone to the store or service center so that a Samsung representative or technician can check the device for you.
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