The #Samsung #Galay #S9 is a flagship phone released this year and was released running on the Android Oreo 8.0 operating system. This is a popular phone among consumers as it has several outstanding features including a 5.8 inch Super AMOLED Display, a Snapdragon 845 processor combined with 4GB of RAM, and a 12MP variable aperture rear camera just to name a few. One of our readers who happens to own this device wants to know if it is recommended to get the software updates that are intended for the device. This is what we will tackle today.
If you own a Samsung Galaxy S9 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
Why You Should Update Your Samsung Galaxy S9 Software
Problem: Me, my mom, and my brother recently purchased the Samsung Galaxy S9 with T-Mobile. Should we immediately have a software update on the phones? I know that updates are supposed to fix any patches that might have existed during the time the phone was initially installed, but is it worth it or will it create more harm than good by updating the software? Here is some information on from my box: SM-G960U, H/W: REV1.1, Date: 09/27/2018, S/W: G960USQS3ARG8. Here is the information from my mom’s box: SM-G960U, H/W: REV1.1, Date: 07/26/2018, S/W: G960USQS2ARF4. And here is the information from my brother’s box: SM-G960U, H/W: REV1.1, Date: 10/31/2018, S/W: G960USQS3ARIB. I would greatly appreciate if there can be some assistance in explaining what all this information means, as well as if having the software update is something we need to do. For example, my mom updated the software but it immediately asked her to update again and again. Is that correct, because now the Baseband version for my mom’s phone says G960USQU3BRJ5? Is it because once it updates it realizes that there is another update and it updates to that version and again once that version is updated it notices that there is a more updated version? I would greatly appreciate any assistance with this matter because sometimes we don’t want to have a software update as in our past experience it messed up/changed some settings and layouts on the phone. Thanks.
Solution: Software updates are constantly being rolled out by Samsung and T-Mobile on the S9 to fix certain bugs that are present in the current software version as well as to improve on its security. Generally speaking, it is always a good idea to make sure that your phone is running on the latest software version as this not only will protect your phone data but also makes sure that the device will perform efficiently. Although there have been cases where issues can arise after the software update, this can easily be fixed by a factory reset ( just make sure to backup your phone data before doing the reset). In case the problem can’t be fixed by a reset then another update, which will usually be released in a short period of time, will definitely fix any problems that you might be experiencing brought by the update.
To make sure that the update process will go smoothly make sure that the phone meets the following requirements.
- 50% or higher battery life
- Data connection ( preferably Wi-Fi)
- Sufficient internal storage space
You can update your phone software using the OTA method
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Software update > Download updates manually.
- Wait for the device to check for updates.
- Tap OK > Start.
- When the restart message appears, tap OK.
You can also update your phone software using a computer.
- Download and install Samsung Smart Switch that is compatible with your computer from http://www.samsung.com/us/support/smart-switch-support/#!/
- Connect the cable to a compatible USB port on your computer.
- Connect the other end of the cable to your mobile device.
- Allow your computer to install any required drivers for your device. This process may take a few minutes.
- Open Smart Switch on your computer, and allow it to make the connection.
- If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
- Click Update to begin downloading the necessary files.
- Click OK to proceed.
- Your device may turn off and on a few times during the update process.
- Once complete the device will return to the Home screen.
As for the explanation of the codes you sent here’s a brief explanation
SM-G960U – The US version of the S9
H/W: REV1.1 – hardware version
Date: 09/27/2018 – manufacturing date
S/W: G960USQS3ARG8 – softwre version