The #Samsung #Galay #S9 is one of the latest premium Android smartphones available in the market which offers several outstanding features to consumers. Its large 5.8 inch Super AMOLED display is the perfect size for viewing various multimedia content. Its use of the powerful Snapdragon 845 processor combined with 4 GB of RAM allows the phone to run any app smoothly. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9 Google Pay stopped working after software update issue.
If you own a Samsung Galaxy S9 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix Samsung Galaxy S9 Google Pay Stopped Working After Software Update
Problem: Since the October 1st update security patch. My Google pay does not work anymore, and also when I go to lock screen the battery keeps saying 12 and then when go into the phone and unlock its actually the alarm clock, that is being changed from the clock into a 12, a real weird issue. And have also had problems using Google pay in Iceland today, very embarrassing, so why not just release the firmware that you say you are for so and so, as that will all issues, as I didn’t have until last nites update. This needs another bug fix whatever as it has truly shafted my phone. That was not cheap by the way as you well know. As clearly you’re updates do affect phones and it’s not a case of uninstalling it, as I would of done already. Want a fix for this ASAP.
Solution: Since your phone is experiencing multiple issues after the latest software update then this could be cause by old software data that has not been completely removed during the update process. When this old data still remains it will cause a conflict with the new software version resulting in this problem. A factory reset will most likely fix this problem. Before doing the reset though try to uninstall the Google Pay app from your phone then install a fresh version from the Google Play store. Once this is done setup your account again.
- Uninstall the Google Pay app.
- Download the Google Pay app from the Google Play Store.
- Open the Google Pay app
- Setup your account
Backup your phone data then perform a factory reset
If setting up Google Play again does not fix the problem then a factory reset is highly recommended. Make sure to backup your phone data before doing the reset.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings – Cloud and accounts – Backup and restore.
- Tap the following sliders to desired setting: Back up my data, Automatic restore.
- Tap the Back key (bottom right) until you reach the main Settings menu.
- Tap General Management > Reset > Factory data reset.
- Scroll to the bottom of the screen, then tap RESET > DELETE ALL.
- If you have screen lock turned on, enter your credentials.
- If prompted to verify your Samsung account, enter the password, then tap CONFIRM.
- Wait for the device to finish the reset sequence.