What to do if Twitter keeps crashing on Samsung Galaxy S9 (easy steps)

The Samsung Galaxy S9 is a powerful device but it can still encounter some minor issues like app crashes. Twitter, being one of the most used applications, is among the list of apps that may crash from time to time. More often than not, problems like this occur due to some glitches in the firmware or the app itself and it doesn’t necessarily mean it’s a serious problem. In fact, most of these issues can easily be fixed.

In this post, I will share with you the solution that we’ve always been using in fixing problems like this. This isn’t the first time we encountered this issue so we already know a thing or two that could help you fix it. The subject of our troubleshooting, will be your new Galaxy S9 and we’ll be fixing Twitter that keeps crashing. Continue reading as this article may help you one way or another.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our Galaxy S9 troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

How to fix Galaxy S9 with Twitter that keeps crashing

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An app crash is often characterized by a force close or an error. In this case, you may be able to use Twitter for a few minutes before it closes on its own or you may be greeted by the error message “Unfortunately, Twitter has stopped.” Regardless whether the app closes upon opening or shows the error, the following procedures may help you fix it.

First solution: Reboot your phone

If it is the first time that Twitter crashed, the first thing you should do is reboot it because it might be just a minor glitch in the system or app. Glitches can easily be fixed by a simple reboots that’s why I suggest it’s the first thing you should do. So, hit that power key and restart your phone.

If Twitter still crashes after a reboot, I suggest you do the Forced Restart procedure which is more effective than a normal reboot. Press and hold the volume down and power keys at the same time for 10 seconds. Your phone may reboot normally but such procedure actually refreshes your phone’s memory, closes all apps running in the background and reloads all core services and functions.

Should the problem continue to bug you after this, then move on to the next solution.

Second solution: Clear cache and data of Twitter app

As long as the problem is with the app, this solution is very effective as it has a direct impact on the app that has a problem. By clearing its cache and data, you’re actually resetting the app as well as deleting all its caches and data files. Most app-related problems are caused by corrupt, obsolete or missing cache and/or data files that’s the reason why this solution is effective against this kind of problem.

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. From a Home screen, navigate: Settings > Apps.
  3. Tap App Manager.
  4. Locate then tap Twitter.
  5. Tap Storage.
  7. Tap Cached data.
  8. Tap CLEAR.

You need to log back into your account after this and try to see if the problem is fixed. If it still continues, however, then try doing the next procedure.

Third solution: Uninstall Twitter and reinstall it

Another possibility that we have to rule out is that this problem could be a compatibility issue between the app and the firmware. Usually, we would suggest to update the app in question but I think the best thing to do is to uninstall and then reinstall it.

By uninstalling the app, you’re removing all its associations with other apps and services. It’s very effective if the cause of the problem is corrupt files and data. Here’s how you uninstall the app from your phone:

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. From a Home screen, navigate: Settings > Apps.
  3. Tap App Manager.
  4. Locate then tap Twitter.
  6. Review the notification then tap OK to confirm.
  7. Reboot your phone to refresh it’s memory and other connections.

Now, to reinstall Twitter, follow these steps…

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. Tap Play Store.
  3. Type ‘twitter’ in the search box.
  4. Select Twitter then tap Install.
  5. To continue, review the required app permissions then tap Accept.

Reinstalling the app means you have the latest version. If by any chance the problem continues to bug you after this, then you may have to reset your phone. But before you actually do that, make sure to backup your files and data as they will be deleted and you may not be able to retrieve them. And since we will be using the Master Reset in this tutorial, remove your google account from your phone so that you won’t be locked out after the reset. Once everything is set and ready, follow these steps:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

I hope that this guide can help you one way or another. If you have other concerns you want to share with us, feel free to contact us anytime or leave a comment below.

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