Galaxy Note 20 User Guide
Welcome to our Galaxy Note 20 Troubleshooting page, which contains all the links to problems, issues, questions, tutorials, FAQs, how to’s and guides that you can use.
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It's a computer
The first to merge a pen with a phone, Note put a whole new world in your pocket. As we face a new normal, life demands a new kind of device. This is a computer suite in your pocket. This is next-level gaming on mobile. This is a pro-grade 8K camera and editing suite.


Makes studying easy
8K video gives you crisp footage with incredible detail, and pro-grade controls give you real-time creative power so you can edit in-camera. Shoot super smooth action in 120fps, or isolate voices with a Bluetooth microphone.
Ultimate gaming package
A newly renovated intelligent processor, upgraded cooling system, and responsive 120Hz display puts gaming on Galaxy Note20 and Note20 Ultra on a whole new level.5 And when connected to a Wi-Fi AP, the built-in Wi-Fi Optimizer lets you connect fast with low latency to get your game on in real time.

Galaxy Note 20 User Guides
Browse through the tutorial below and master your device.
Getting Started
- Galaxy Note 20 Unboxing
- How To Set Up Your Galaxy Note 20
- Getting to know the front and back layout
- Inserting and removing the SIM card
- Charging the battery
- Wireless PowerShare
Settings
- How To Factory Reset Galaxy Note 20
- How to put Galaxy Note 20 on Silent and Change Ringtone
- Adjusting Galaxy Note 20 Screen Timeout and Brightness
- How to Use Galaxy Note 20 Power Saving Mode
- How to Manage Galaxy Note 20 Data Usage
- How to Manage Galaxy Note 20 Battery
- How to Manage Galaxy Note 20 Memory
- How to Manage Galaxy Note 20 Power Usage
- How to Enable Galaxy Note 20 USB Debugging
- How to Check and Install Galaxy Note 20 Updates
- Change Galaxy Note 20 App Permissions
- Show Galaxy Note 20 Battery Percentage
Wireless Connections
- How to get Galaxy Note 20 Connect to Wi-Fi
- How to get Galaxy Note 20 Connect to the Internet via Mobile Data
- How to pair Bluetooth Devices with Galaxy Note 20
- How to Set Up Galaxy Note 20 Mobile Hotspot
Home Screen
- How To Take A Screenshot On Galaxy Note 20
- Navigating, Adding and Deleting Home Screens
- Accessing, Using and Customizing the Notification panel
- How to change the Wallpaper and Theme
- Managing Apps and Widgets on the Home Screen
- Adding and Changing a Lock Screen Shortcut
- How to Use a Shortcut to Unlock the Screen
Resets
- How to Soft Reset or Force Restart Galaxy Note 20
- How to Factory Reset Galaxy Note 20
- How to Hard Reset or Master Reset Galaxy Note 20
- How to Reset Apps on Galaxy Note 20
- How to Reset All Settings on Galaxy Note 20
- How to Reset Network Settings on Galaxy Note 20
- How to Reset Accessibility Settings on Galaxy Note 20
- How to Set Galaxy Note 20 to Auto Restart
Accounts & Security
- Enable Galaxy Note 20 Pattern Lock
- How to Add and Remove Google Account on Galaxy Note 20
- How to Add and Remove Samsung Account on Galaxy Note 20
- How to Add Email Accounts on Galaxy Note 20
- How to Setup a Secure Screen Lock on Galaxy Note 20
- How to Use Biometrics to Secure your Galaxy Note 20
- Configure Google Play Protect to Check Your Apps Regularly
- How to Set Up Find My Mobile on Galaxy Note 20
- How to Create a Secure Folder on Galaxy Note 20
- How to Encrypt and Decrypt SD Card on Galaxy Note 20
Galaxy Note20 Troubleshooting Manual
If you have a problem with your tablet, browse through the topics below for the solutions.
Power
- Galaxy Note 20 won’t charge
- Galaxy Note 20 not turning on
- Battery draining quickly
- Phone keeps rebooting randomly
- Galaxy Note 20 moisture detected issue
Internet & Network
- Galaxy Note 20 won’t connect to Wi-Fi network
- No signal, No service issues
- Network not available, please try again later
- Not connecting to WiFi network
- Galaxy Note 20 4G LTE not working
Camera
- How to take a screenshot
- Unfortunately, Camera has stopped
- Warning: Camera failed
- Camera is out of focus
Audio
- No sound and other audio issues
- Loudspeaker doesn’t have any sound
- Bluetooth headset has no sound
- Notifications don’t play
Screen
- Screen keeps on flickering
- Screen is black but phone is powered on
- How to repair broken screen
- Display shows some dead pixels
Operating System
- Stuck on Black Screen of Death
- Different ways to reset Galaxy Note 20
- Keeps freezing and lagging
- Running so slow, poor performance
Calls & Texts
- Text messages not sent or received
- Unfortunately, Messages has stopped
- Phones calls keep dropping
- Callers can’t hear users
- Galaxy Note 20 won’t send MMS
Applications
- Facebook keeps crashing, not working
- Twitter closes by itself, not updating
- Nova Launcher crashes, causes phone to lag
- Messenger crashes, closes on its own
Storage
- Unable to read mounted SD card
- Some apps in SD card not working
- How to free up some storage space
- Server storage full, unable to write on SD card