In this troubleshooting guide, we will show you what to do if your Galaxy Note 20 won’t fast charge.
Fast charging is one of the most useful features in a Samsung device, that’s why it’s important that it’s working properly when you need it. However, some Galaxy Note 20 users reported that such a feature no longer works on their devices.
That’s what we’re going to address in this post. So if you’re having a problem with your Note 20, continue reading as we may be able to help.
First solution: Make sure fast charging is enabled
The fast charging feature on your Note 20 is disabled by default. So it’s doing the normal charging out of the box, which is fine if you have ample of time waiting for your device to finish charging. But if you have time constraints, enable the fast charging feature so you can use your device as soon as possible. Here’s how it’s done:
- Open Settings app.
- Tap Device Care.
- Tap Battery.
- Tap Charging.
- Tap the Fast charging switch to turn it on (move the slider to the right).
- You may also turn on Super fast charging, as well as Fast wireless charging if needed.
If these features haven’t been enabled, then it’s the reason why your Note 20 won’t fast charge. However, if it’s already enabled and the problem still occurs, then move on to the next solution.
Second solution: Make sure you’re using the original Samsung accessories
Before moving further, what you have to do next is to check the power adapter as well as the charging cable you’re using. The Note 20’s power adapter is capable of doing adaptive fast charging and while there are other third-party accessories that offer the same thing, it’s best to just use the original, at least, while you’re troubleshooting the phone.
Third solution: Force restart your Note 20
Assuming that you’re using the original charger and cable, and that the fast charging feature is enabled, what you have to do at this point is force restart your phone to refresh it’s memory and reload all apps and service. Here’s how:
- Press the Volume Down buttons and the Power key at the same time, and hold them together for 10 seconds. This will trigger your device to shut down and power back up.
- When the logo shows, release both keys and wait until your phone finishes the reboot.
After doing the forced restart, try charging your device to its charger again and see if it’s now fast-charging.
Fourth solution: Check the charging port
The next thing you need to do if your Note 20 still fails to fast charge even after doing the previous solutions is to check the charging port. Just look into it and see if there’s some kind of debris or lint that’s suspended in it. If there is, then get rid of it.
Also, make sure that there’s no moisture because that will also result in this problem.
Fifth solution: Use a different set of charging accessories (optional)
If possible, try using a different power adapter that is also capable of fast charging. If you also have a different cable, use that to know if your Note 20 is still capable of fast charging.
Sixth solution: Factory reset your phone
If all else fails, try resetting your device, especially if there’s no new firmware update available. A reset will address any firmware-related problems that may have resulted in this problem. However, before you do that, create a backup of your important files and make sure your phone has sufficient battery. When ready, follow these steps to reset your phone:
- Swipe down from the top of the screen and then tap the Settings icon.
- Find and tap General management.
- Touch Reset.
- Tap Factory data reset.
- Scroll down to the bottom of the screen and tap Reset.
- If prompted, enter your PIN, Password or Pattern.
- Tap Delete all.
- Enter the password of your Samsung account to verify your identity, and wait until the reset is finished.
After the reset, set up your Galaxy Note 20 as a new device, and then try to charge it to know if the problem is fixed.
We hope that this troubleshooting guide can help you.
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