What To Do If Galaxy Note 20 Keeps Disconnecting From WiFi Network

In this troubleshooting guide, we will show you what to do if your Galaxy Note 20 keeps disconnecting from the WiFi network. Such a problem can be very frustrating as it will affect how you use your phone. Read on to learn more.

When a smartphone disconnects from the WiFi network it’s getting internet connection from, the problem can either be with the phone itself or the network device. You need to do some basic troubleshooting to determine what the problem really is, and fix it if possible. With that being said, here are the things you should do: 

First solution: Restart your router and your phone

At this point, we don’t know for sure what causes the problem or why your device drops its WiFi connection from time to time. So the best thing you can do is refresh the memories of your devices by restarting them. Here’s how you do it: 

  1. Unplug the router from the power source or simply disconnect the cord from the main unit. 
  2. Leave it without power for a minute or two. 
  3. While waiting, press and hold the Volume Down button and the Power key of your phone for 10 seconds. This will trigger it to shut down and power back up. 
  4. Once the logo shows, release both keys and allow it to complete the boot process. 
  5. While your phone is booting up, plug the power cord of your router to the wall outlet or reconnect the cord to the main unit. 

Wait for your devices to become active and then try to see if your Note 20 still disconnects from the network after some time. 

Second solution: Re-establish the connection

If the first solution failed to fix the problem, the next thing you have to do is refresh the connection between your devices. 

  1. To do so, swipe down from the top of the screen and tap the Settings icon. 
  2. Tap Connections, and then touch WiFi. 
  3. Tap the gear icon next to your network. 
  4. Tap Forget. 
  5. Disable WiFi for a few seconds and enable it back after that. 
  6. Once your phone has detected your network, tap on it and then reconnect. 

Many issues like this have been fixed by this method, however, if still your Galaxy Note 20 keeps disconnecting from the network, then move on to the next solution. 

Third solution: Reset the Network Settings

If the first and second solutions failed to fix the problem, then what you have to do next is reset all network services on your device. This often fixes network-related problems like this. Here’s how it’s done: 

  1. Swipe down from the top of the screen and then tap the Settings icon. 
  2. Find and tap General management. 
  3. Touch Reset. 
  4. Tap Reset network settings. 
  5. Tap the Reset settings button.  
  6. If prompted, enter your PIN, Password or Pattern. 
  7. Finally, tap Reset. 

After resetting the network settings, reconnect to the same network and see if your phone still drops the connection. 

Fourth solution: Factory Reset your phone

Should the problem continue after doing the previous solution, then you have no other choice but to reset your phone. If it’s just a problem with your device, then a reset should be able to fix it. But if the problem continues after the reset, then you have to call your Internet service provider and have your router replaced. 

  1. Swipe down from the top of the screen and then tap the Settings icon. 
  2. Find and tap General management. 
  3. Touch Reset. 
  4. Tap Factory data reset. 
  5. Scroll down to the bottom of the screen and tap Reset.  
  6. If prompted, enter your PIN, Password or Pattern. 
  7. Tap Delete all.
  8. Enter your password and then tap Done to proceed. 

After the reset, set up your phone as a new device and see if the problem is fixed. 

And that’s pretty much what you need to do if your Galaxy Note 20 keeps disconnecting from the Wi-Fi network. We hope that this simple troubleshooting guide can help you.

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