Galaxy Note 20 Won’t Turn On

When a premium smartphone like the Galaxy Note 20 won’t turn on, the problem can be pretty minor or very serious. Of course, everything depends on what happened before the issue occurred. 

If the device won’t turn on after a drop, or after it was submerged in water, then it’s either due to a physical or liquid damage. However, if the problem started without apparent reason or cause, then it’s probably just due to a pretty minor firmware issue that you yourself can fix. 

Assuming the problem isn’t due to a hardware issue, then here’s a couple of things you can do to try and fix it, or to know if the problem is serious and needs immediate attention from the tech. 

First solution: Force restart your Note 20

In most cases, when a problem gets stuck on a black screen and would no longer respond, the problem is due to a firmware crash. It may seem like the problem is pretty serious as the device won’t respond anymore, but in reality, it’s actually pretty easy to fix. 

  1. What you have to do is press and hold the volume down button and the power key at the same time for 10 seconds. This will trigger your device to boot up. 
  2. So when the logo shows, release both keys and just wait until your Note 20 completes the boot process. 

Most of the time, this procedure is enough to make your phone work perfectly again. However, it still won’t respond after this, then you should try the next solution.  

Second solution: Charge your phone and do the forced restart

After doing the first solution and your Galaxy Note 20 still won’t turn on, then it’s possible that the battery is totally drained.The thing about battery drain is that, there’s a tendency the firmware will crash if left to run out of juice. That might be the case here, so here’s what you need to do: 

  1. Plug the power adapter to a working wall outlet. 
  2. Using the original cable, connect the Note 20 to its charger. Regardless of whether the charging sign is showing or not, leave it connected to the charger for at least 10 minutes. 
  3. After that, try pressing and holding the volume down button and the power key for 10 seconds while it’s still connected to the charger. 
  4. If the logo shows, then release both keys, if not, continue holding them a little longer. 

When it comes to fixing an Android smartphone that won’t turn on is concerned, these two procedures are enough to fix it. But if it doesn’t help, then it’s time you have the phone checked. These procedures are also enough to tell you if the problem is serious or not. 

We hope that this simple tutorial can help you one way or another. 

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Harold Hisona

Harold has been in the tech industry since 2008 when he started out as a tech support for companies like Time Warner, Comcast and Tracfone. He’s been troubleshooting phones when the smartphone industry started booming. During his tenure as a tech support, he’s already been writing for various tech blogs and doing some freelance SEO. In 2012, he joined a small team of bloggers to write for The Droid Guy, and he has been with the company ever since. Today, he doesn’t only write tutorials and troubleshooting pieces but also shoots and edits videos for The Droid Guy channel while trading stocks on the side. Contact me at Email

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