Samsung Galaxy Note9 Troubleshooting

Samsung Galaxy Note 9

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Recent Guides

What to do with your Samsung Galaxy Note 9 with screen flickering issue?

By Harold | September 11, 2019

A screen flickering issue is very common and it may be just a minor problem caused by some apps or a very serious one due to a hardware issue. We have readers that encountered this problem with their Galaxy S9 and Note 8 smartphones and we anticipate it to also happen to the new Samsung

How To Fix Samsung Galaxy Note 9 Cannot Stream Videos

By Chadwick Buenaflor | September 11, 2019

The #Samsung #Galaxy #Note9 is the latest model in the Note series that has been recently released. This device uses a large 6.4 inch Super AMOLED display on a body that is waterproof and dustproof. Under the hood is a Snapdragon 845 processor with 8GB of RAM which makes the device run any app smoothly.

How To Fix Samsung Galaxy Note 9 Call Keeps On Ringing On Car Bluetooth

By Chadwick Buenaflor | September 11, 2019

The #Samsung #Galaxy #Note9 is a premium Android smartphone designed for consumers who want a powerful large device. This phone uses a 6.4 inch Super AMOLED display which is good size for viewing various multimedia content. The display also works best with touch input as well as with a stylus making it excel in various

How to fix a Samsung Galaxy Note 9 battery that drains so quickly after an update [Troubleshooting Guide]

By Grace | September 11, 2019

Rapid battery draining problems in smartphones aren’t always due to a bad battery or hardware damage. In fact, most cases of battery draining occur after installing an update, and therefore attributed to software errors. This also denotes that the problem is rectifiable by some workarounds thus can be remedied at home. To give you some

How to fix Samsung Galaxy Note 9 delayed touchscreen response

By Harjie Hisona | September 11, 2019

The Samsung Galaxy Note 9 is undeniably fast and responsive. Thanks to its hardware specs it dubbed as the most powerful mobile device to date. However, we have readers who were complaining because according to them, their units seem to be a little delayed in executing touch commands. Delayed touchscreen responses are minor issues especially

How To Fix Samsung Galaxy Note 9 Intermittently Not Charging

By Chadwick Buenaflor | September 11, 2019

The #Samsung Galaxy #Note9 is the latest model in the Note line of devices to hit the market. It is a powerful mobile device that has a solid build quality and comes with excellent features. This phone sports a 6.4 inch Super AMOLED display that works with the S Pen. Under the hood is a



  • microSD, up to 512 GB (uses SIM 2 slot) – dual SIM model only
  • 512 GB ROM, 8 GB RAM
  • 128 GB ROM, 6 GB RAM


  • Super AMOLED capacitive touchscreen, 16M colors
  • 6.4 inches, 103.2 cm2 (~83.4% screen-to-body ratio)
  • 1440 x 2960 pixels, 18.5:9 ratio (~516 ppi density)
  • Corning Gorilla Glass 5 protection
  • HDR10 compliant
  • Always-on display


  • comes with stereo speakers
  • 3.5mm jack
  • 32-bit/384Hz audio
  • Active noise cancellation with dedicated mic

Battery Life

  • Non-removable Li-Ion 4000 mAh battery
  • Up to 28 hours talk time (approx.)
  • Up to 82 hours music play (approx.)


  • Android 8.1 (Oreo), planned upgrade to Android 9.0 (P)
  • Exynos 9810 Octa – EMEA
  • Octa-core (4×2.7 GHz Mongoose M3 & 4×1.8 GHz Cortex-A55) – EMEA
  • Qualcomm SDM845 Snapdragon 845 – USA/LATAM, China
  • Octa-core (4×2.8 GHz Kryo 385 Gold & 4×1.7 GHz Kryo 385 Silver) – USA/LATAM, China
  • Mali-G72 MP18 – EMEA
  • Adreno 630 – USA/LATAM, China


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth v5.0, A2DP, LE, aptX
  • comes with A-GPS, GLONASS, BDS, GALILEO
  • USB v3.1, Type-C 1.0 reversible connector



  • Dimensions: 161.9 x 76.4 x 8.8 mm (6.37 x 3.01 x 0.35 in)
  • Weight: 201 g (7.09 oz)
  • Front/back glass (Gorilla Glass 5), aluminum frame
  • Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 certified – dust/water proof over 1.5 meter and 30 minutes
  • Stylus (Bluetooth integration)