Samsung Galaxy Note9 Troubleshooting

Samsung Galaxy Note 9

What issues are you experiencing?


Recent Guides

Galaxy Note 9 Now Getting Stable Release of Android 10

By Valerie | December 31, 2019

While Samsung has already updated its 2019 flagship with Android 10, the late-2018 flagship, the Galaxy Note 9 is now getting the stable version of the update. It’s worth noting that the stable update is only rolling out to customers who previously signed up for Samsung’s beta program. The update also includes the company’s One

Samsung Galaxy Note 9 Error: Unfortunately, Camera has stopped

By Harold | November 7, 2019

The error message “Unfortunately, Camera has stopped” is one of the common popups you may get every now and then but unlike the others, there’s always a possibility that the problem is more than just an app crash. We have encountered similar issues in the past involving high-end devices like Galaxy S9 and Note 8.

How To Fix Samsung Galaxy Note 9 Music App Can’t Access Data In Micro SD Card

By Chad | November 7, 2019

The #Samsung #Galaxy #Note9 is a premium high end Android device released recently which is best known for its large display that works well with a stylus. This phone sports a 6.4 inch Super AMOLED Infinity display which is a great size for doing various productivity tasks while on the go. It uses the Snapdragon

How To Fix Samsung Galaxy Note 9 Screen Not Turning On After Sleep

By Chad | November 7, 2019

The #Samsung #Galaxy #Note9 is one of the best premium Android smartphone model available in the market today. It has a solid body composed of an Aluminum frame and Gorilla Glass on both the front and back. Its 6.4 inch Super AMOLED display is the perfect size for working on various productivity tasks  on the

What to do with your Samsung Galaxy Note 9 with screen flickering issue?

By Harold | November 7, 2019

A screen flickering issue is very common and it may be just a minor problem caused by some apps or a very serious one due to a hardware issue. We have readers that encountered this problem with their Galaxy S9 and Note 8 smartphones and we anticipate it to also happen to the new Samsung

How To Fix Samsung Galaxy Note 9 Fast Charge Not Working

By Chad | November 7, 2019

The #Samsung #Galaxy #Note9 is a premium Android device released this year which is usually the preferred choice of businessmen and professionals. This is due to the phone’s large 6.4 inch Super AMOLED display that works well with a stylus. It’s also a great mobile photography device as it uses a dual 12MP rear camera



  • microSD, up to 512 GB (uses SIM 2 slot) – dual SIM model only
  • 512 GB ROM, 8 GB RAM
  • 128 GB ROM, 6 GB RAM


  • Super AMOLED capacitive touchscreen, 16M colors
  • 6.4 inches, 103.2 cm2 (~83.4% screen-to-body ratio)
  • 1440 x 2960 pixels, 18.5:9 ratio (~516 ppi density)
  • Corning Gorilla Glass 5 protection
  • HDR10 compliant
  • Always-on display


  • comes with stereo speakers
  • 3.5mm jack
  • 32-bit/384Hz audio
  • Active noise cancellation with dedicated mic

Battery Life

  • Non-removable Li-Ion 4000 mAh battery
  • Up to 28 hours talk time (approx.)
  • Up to 82 hours music play (approx.)


  • Android 8.1 (Oreo), planned upgrade to Android 9.0 (P)
  • Exynos 9810 Octa – EMEA
  • Octa-core (4×2.7 GHz Mongoose M3 & 4×1.8 GHz Cortex-A55) – EMEA
  • Qualcomm SDM845 Snapdragon 845 – USA/LATAM, China
  • Octa-core (4×2.8 GHz Kryo 385 Gold & 4×1.7 GHz Kryo 385 Silver) – USA/LATAM, China
  • Mali-G72 MP18 – EMEA
  • Adreno 630 – USA/LATAM, China


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth v5.0, A2DP, LE, aptX
  • comes with A-GPS, GLONASS, BDS, GALILEO
  • USB v3.1, Type-C 1.0 reversible connector



  • Dimensions: 161.9 x 76.4 x 8.8 mm (6.37 x 3.01 x 0.35 in)
  • Weight: 201 g (7.09 oz)
  • Front/back glass (Gorilla Glass 5), aluminum frame
  • Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 certified – dust/water proof over 1.5 meter and 30 minutes
  • Stylus (Bluetooth integration)