Learning how to hard reset on Galaxy Note9 may come in handy when you encounter a problem. Hard reset is also known as factory reset. Refer to the steps on how to do it.
How to hard reset on Galaxy Note9
There are two ways to factory reset or hard reset your Galaxy Note9. Below are the steps on how to do it.
How to hard reset on Galaxy Note9 via Settings menu:
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Cloud and accounts > Backup and restore.
- Tap the following sliders to desired setting:
- Back up my data
- Automatic restore
- Tap the Back key (bottom right) until you reach the main Settings menu.
- Tap General Management > Reset > Factory data reset.
- Scroll to the bottom of the screen, then tap RESET > DELETE ALL.
- If you have screen lock turned on, enter your credentials.
- If prompted to verify your Samsung account, enter the password, then tap CONFIRM.
- Wait for the device to reset.
How to hard reset on Galaxy Note9 via Recovery Menu (using hardware buttons):
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.