Samsung Galaxy Note 10 Troubleshooting

What issues are you experiencing?

Operating System

Applications

Specifications

Memory

Note 10

  • 256 GB ROM
  • 8 GB RAM

Note 10+

  • 256/512 GB ROM
  • 12 GB RAM
  • microSD, up to 1 TB (uses shared SIM slot) - dual SIM model only

OS & CPU

  • Android 9.0 (Pie); One UI
  • Exynos 9825 (7 nm) - EMEA/LATAM
  • Qualcomm SDM855 Snapdragon 855 (7 nm) - USA/China
  • Octa-core (2x2.73 GHz Mongoose M4 & 2x2.4 GHz Cortex-A75 & 4x1.9 GHz Cortex-A55) - EMEA/LATAM
  • Octa-core (1x2.8 GHz Kryo 485 & 3x2.4 GHz Kryo 485 & 4x1.7 GHz Kryo 485) - USA/China
  • Mali-G76 MP12 - EMEA/LATAM
  • Adreno 640 - USA/China

Audio

  • Comes with stereo speakers
  • NO 3.5mm jack
  • 32-bit/384kHz audio
  • Active noise cancellation with dedicated mic
  • Dolby Atmos/AKG sound

Battery Life

Note 10

  • Non-removable Li-Ion 3500 mAh battery
  • Fast battery charging 25W
  • USB Power Delivery 3.0
  • Fast Qi/PMA wireless charging 20W
  • Power bank/Reverse wireless charging 9W

Note 10+

  • Non-removable Li-Ion 4300 mAh battery
  • Fast battery charging 45W
  • USB Power Delivery 3.0
  • Fast Qi/PMA wireless charging 20W
  • Power bank/Reverse wireless charging 9W

Display

Note 10

  • Dynamic AMOLED capacitive touchscreen, 16M colors
  • 6.3 inches, 98.6 cm2 (~90.9% screen-to-body ratio)
  • 1080 x 2280 pixels, 19:9 ratio (~401 ppi density)
  • Corning Gorilla Glass
  • HDR10+
  • Always-on display

Note 10+

  • Dynamic AMOLED capacitive touchscreen, 16M colors
  • 6.8 inches, 114.0 cm2 (~91.0% screen-to-body ratio)
  • 1440 x 3040 pixels, 19:9 ratio (~498 ppi density)
  • Corning Gorilla Glass
  • HDR10+
  • Always-on display

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth 5.0, A2DP, LE, aptX
  • GPS with A-GPS, GLONASS, BDS, GALILEO
  • NFC
  • FM radio (USA & Canada only)
  • USB 3.1, Type-C 1.0 reversible connector

Camera

Main Camera

  • 12 MP, f/1.5-2.4, 27mm (wide), 1/2.55", 1.4µm, Dual Pixel PDAF, Dual OIS
  • 12 MP, f/2.1, 52mm (telephoto), 1/3.6", 1.0µm, PDAF, Dual OIS, 2x optical zoom
  • 16 MP, f/2.2, 12mm (ultrawide), 1.0µm
  • LED flash, auto-HDR, panorama
  • [email protected]/60fps, [email protected]/60/240fps, [email protected], HDR10+, dual-video rec., stereo sound rec., gyro-EIS & OIS

Selfie Camera

Build

Note 10

  • Dimensions: 151 x 71.8 x 7.9 mm (5.94 x 2.83 x 0.31 in)
  • Weight: 168 g (5.93 oz)
  • Build: Front/back glass (Gorilla Glass), stainless steel frame
  • SIM: Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 dust/water proof (up to 1.5m for 30 mins)
  • Stylus (Bluetooth integration, accelerometer, gyro)

Note 10+

  • Dimensions: 162.3 x 77.2 x 7.9 mm (6.39 x 3.04 x 0.31 in)
  • Weight: 196 g (6.91 oz)
  • Build: Front/back glass (Gorilla Glass), stainless steel frame
  • SIM: Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 dust/water proof (up to 1.5m for 30 mins)
  • Stylus (Bluetooth integration, accelerometer, gyro)

Recent Guides

How to safely install Fortnite on Galaxy Note10

By Harvey | December 5, 2019

Epic Games has intentionally refused to make their hit game Fortnite available in Google Play Store so if you want to play this game, there’s a slightly different way to do it. Don’t worry though as there’s an easy way to safely install Fortnite to your Galaxy Note10. The official way to get Fortnite to

How to fix Galaxy Note10 screen won’t auto rotate

By Harvey | December 3, 2019

If your Galaxy Note10 screen won’t auto rotate, there are a number of things that you need to do to determine what is causing the problem. In most cases, the fix is simple, like a restart while in some few cases, it may take a factory reset. In this exhaustive guide, we’ll show you all

How to reset network settings on Galaxy Note10

By Harvey | December 3, 2019

If you find yourself troubleshooting any network-related issue, one of the things that you’re asked to do is reset network settings. This has become a staple solution to most network problems for years now and in most cases, it also works. In this short guide, we’ll show you how to reset the network settings on

How to install font on Samsung Galaxy Note10 (without root)

By Harvey | December 3, 2019

If you are bored with the current font, or if it’s becoming hard to see, you can consider mixing things up by changing the font size or style. In this short guide, we’ll show you how to install a new font on Samsung Galaxy Note10. Adjust Font Settings If you feel that the font size

How to add Galaxy Note10 watermark on photos

By Harvey | November 28, 2019

It’s a surprise to many Samsung fans when the Galaxy S10 and Note10 models were released without a feature that can allow watermarks. This is headscratching as some mid-range Samsung phones have this feature long ago. Don’t worry though, if you feel that you need a watermark on your Galaxy Note10 photos, there’s an easy

How to format Galaxy Note10 SD card

By Harvey | November 28, 2019

The Galaxy Note10 series sports an impressive 256GB (at a minimum) internal storage space already but if you think that’s not enough for you, you can further add more storage capacity by using an SD card. Technically, a Galaxy Note10 can support up to 1.5TB of storage, which is even larger for older laptops. Before