How to fix Galaxy Note10 screen won’t auto rotate

If your Galaxy Note10 screen won’t auto rotate, there are a number of things that you need to do to determine what is causing the problem. In most cases, the fix is simple, like a restart while in some few cases, it may take a factory reset. In this exhaustive guide, we’ll show you all the potential solutions for this problem so be sure to follow all items in correct order.

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How to fix Galaxy Note10 screen won’t auto rotate

Below are the suggested solutions that you must try to fix Auto rotate issue on your Galaxy Note10.

Galaxy Note10 screen won’t auto rotate fix #1: Stop touching the screen

If you noticed that the screen stops rotating when holding the phone, it’s possible that a finger may be touching the screen. This can prevent the screen from rotating. To be sure, place the phone on a table and start checking again.

Also, if you see dirt or smudges on the screen, turn the screen off first, then remove it using clean, soft cloth. If that doesn’t work still, proceed to the next steps below.

Galaxy Note10 screen won’t auto rotate fix #2: Restart Auto Rotate

Android features may sometimes stop working due to minor bugs. Some of these bugs may go away by simply turning the feature or functionality on and off. You want to do this with Auto Rotate feature as well. To quickly turn Auto Rotate on and off:

  1. Using two fingers, swipe down from the top of the screen to access your quick settings.
  2. Find and tap Auto rotate.
  3. If it’s current on, turn it off, and vice versa.

Galaxy Note10 screen won’t auto rotate fix #3: Install software updates

Even when not experiencing problems, it’s highly recommended that you install updates as they become available. For carrier branded Galaxy Note10 devices, a notification about an update should notify a user about it. All you need to do is to tap on the notification to begin installing it. However, if you have the Global version, you’ll have to manually check for updates. Here’s how:

  1. Open Settings app.
  2. Scroll down to the bottom and tap Software update.
  3. Tap Download and install.
  4. Wait for the device to tell you if there’s an available update to install.

You also must update apps if you did not set the Play Store app to automatically do it for you. By default, the Play Store is set to download and install app updates for you so even if you’re new to Android or to Samsung, this is not going to be a problem. If you want to learn how to manually check for app updates though, follow these steps:

  1. Open Play Store app.
  2. Tap More settings icon at the upper left (three-horizontal lines).
  3. Tap My apps & games.
  4. Tap Update or Update All.

If you are on Cellular Data connection, we suggest that you update via wifi only to avoid additional charges. Here’s how:

  1. Open Play Store app.
  2. Tap More settings icon at the upper left (three-horizontal lines).
  3. Tap Settings.
  4. Tap App download preference.
  5. Select Over wifi only (select Over any network if you don’t have wifi).
  6. Tap Done.

Make sure to also keep your apps updated all the time by enabling auto-update option.

  1. Tap Auto-update apps.
  2. Tap Over wifi only (select Over any network if you don’t have wifi).
  3. Tap Done.

Galaxy Note10 screen won’t auto rotate fix #4: Restart device

Issues with your device can often be fixed by turning your device off and then on again. This process is called restarting. If you haven’t tried doing this yet, learn what you must do. Try restarting it normally first by pressing the Power button to access the boot menu. Then, select Restart option and see if that works.

Another way to restart the device is by pressing and holding the Volume Down button and the Power key at the same time for 10 seconds or until the device’s screen turns on. This simulates the effect of having disconnected the battery from the device. If this works, this may unlock the device.

If doing the regular restart won’t help, then try this:

  1. Press and hold the Volume Down button first and don’t release it.
  2. While holding it down, press and hold the Power key.
  3. Keep both keys held down for 10 seconds or more.

The second restart procedure tries to simulate the effects of removing the battery pack. On older devices, disconnecting the battery is often an effective way in fixing unresponsive devices. If nothing changed though, proceed to the next suggestions.

Rebooting your device regularly at least once every week can be beneficial. If you tend to forget things, we suggest that you configure your phone to reboot on its own. You can schedule it to do this task by doing these steps:

  1. Open Settings app.
  2. Tap Device Care.
  3. Tap the 3-dot at the top.
  4. Select Auto restart.

Galaxy Note10 screen won’t auto rotate fix #5: Check Test your accelerometer

In some cases, auto rotate problems may be a product with a bug with the sensor called accelerometer. Unfortunately, there’s only so much that you can do to check if this sensor is working normally. Here’s how to do it:

  1. Open the Phone app.
  2. Dial *#0*#
  3. Tap Sensor.
  4. Try moving your phone around to see if the sensor is fine. The details about the Accelerometer Sensor should adjust to the direction of movement.

If you’re not seeing any response from the sensor when you move the phone, there may be a hardware issue with it, or the accelerometer may be damaged. In this case, you need to stop whatever you’re doing and set up up repair appointment with Samsung.

Galaxy Note10 screen won’t auto rotate fix #6: Clear cache partition

If your Galaxy Note10 screen still won’t auto rotate, you can try checking if it’s being caused by a bad systme cache. This cache can, at times, go bad or become corrupted after an update or app installation. This can then lead to all sorts of problems. To check if you have a system cache problem:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Galaxy Note10 screen won’t auto rotate fix #7: Restart to Safe Mode

Another common reason why some apps may misbehave is other apps. To check if one of your third party apps is to blame, restart your Note10 to safe mode. When on safe mode, all third party apps are blocked. To restart to safe mode here’s how to do that:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.
  6. Check for the problem.

Don’t forget: safe mode blocks third party apps but it won’t tell you which of them is the real cause. If you think that there’s a rogue third party app in the system, you must identify it. Here’s what you need to do exactly:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Galaxy Note10 is still problematic, repeat steps 1-4.

Galaxy Note10 screen won’t auto rotate fix #8: Reset All Settings

This solution option is similar to factory reset minus the hassles of deleting user data, apps, and more. If Auto-rotate is still present at this juncture, then you should do this solution to see if you can fix the software bug this way. Here’s how:

  1. Open Settings app.
  2. Tap General management.
  3. Tap Reset.
  4. Tap Reset all settings.
  5. Tap RESET button.

Galaxy Note10 screen won’t auto rotate fix #9: Erase device (factory reset)

The final troubleshooting step that you can do in this case is to wipe the device and return the software to its settings. This is usually effective in fixing troubles caused by a software glitch. Be sure to back your personal data up such as photos, videos, texts, documents, etc. to avoid losing them.

Below are the two ways to factory reset your Note10+:

Method 1: How to hard reset on Samsung Galaxy Note10+ via Settings Menu

This is the easiest way to wipe your Galaxy Note10+. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy Note10+ using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

Galaxy Note10 screen won’t auto rotate fix #10: Repair

If screen of your Galaxy Note10 still won’t auto rotate, the cause of the problem is most probably something that you can’t deal on your level. Contact your nearest Samsung Store or Service Center for help.

Suggested reading: How to reset network settings on Galaxy Note10


Having Issues with your phone? Feel free to contact us using this form. We’ll try to help. We also create videos for those wanting to follow visual instructions. Visit our Youtube page for troubleshooting.

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