How To Fix Note10 Instagram crashing after Android 10 update

Instagram is one of the most popular Android apps with hundreds of millions of users. It’s no surprise to know that complaints of issues about the app seem to not go away all the time. If your Galaxy Note10 Instagram keeps crashing after an Android 10 update, don’t worry as there are solutions that you can try to fix it.

This troubleshooting article will show you the ways to fix this common app problem. All you have to do is to follow the steps in the correct order below.

What causes Instagram crashing issue on your Note10 after Android 10 update

Causes of app problems can vary. Just like any other app, Instagram can have issues due to a number of factors. Some of the common causes why Instagram may keep stopping on your device include the following:

  • Coding issues
  • Update problems
  • Unknown software bugs
  • Unique device glitch

Is this issue fixable on your level?

Definitely. In general, Instagram issues go away on their own. Facebook, which is the mother company of Instagram, has everything to lose if this app remains buggy for long. What you need to do is to ensure that you update the app. 

If the app continues to be problematic even after updating though, there are a number of solutions that you can try to fix the problem.

Solutions to Note10 Instagram crashing after installing Android 10 update

There are a number of different ways to find a solution to your particular Instagram problem. If you can’t seem to shake off Instagram crashing issue on your Galaxy Note10 running Android 10 update, one of the fixes should help.

Look for online solution

If you find yourself dealing with a crashing Instagram app after installing Android 10 update on your Note10, the first thing that you want to look into is the error code or message that may be present. If you’re getting the generic “Instagram has stopped” or “Instagram keeps stopping” error messages, these can mean nearly useless as they don’t usually point to any specific reason for the problem. 

However, if you are getting any other unique error code or message, that might be key to solving your problem. Make sure to take note of the error code and do a quick Google search for it. If you’re lucky and the problem has an available solution, you may be able to fix the problem at this point. 

In general, Instagram crashing problems usually go away on their own. As long as the cause of your specific problem is coding-related, meaning that the developer has made a programming mistake with their product, an update will be the best way to solve the issue. 

Deal with Instagram app

There are a few things that you can do to deal directly with your Instagram app. You’ll want to do each of them in the order presented.

Reboot Instagram app

Whenever you have an app issue, it’s always a good idea to force quit or reboot it. This is one of the effective methods to deal with a malfunctioning app. 

How to force quit Instagram app:

Method 1: Close an app using Recent Apps key

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the app. It should be here if you managed to run it previously.
  3. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Method 2: Close an app using App Info menu

Another way to force close an app is by going within the app’s settings itself. It’s a longer way compared to the first method above but it’s equally effective. You want to use this method if you plan on doing other troubleshooting for the said app like clearing its cache or data. Here’s how it’s done:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the app.
  6. Tap Force Stop at the bottom.

Refresh Instagram cache

If rebooting Instagram won’t help and it’s still crashing afterwards, the next troubleshooting step that you can do is to clear its cache. This usually helps if the cause of the problem is a corrupted app cache.

To clear a Instagram app cache:
  1. Go to the Home screen.
  2. Tap Apps icon.
  3. Open Settings app.
  4. Tap Apps.
  5. If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  6. Select Show system apps.
  7. Find and tap the appropriate app.
  8. Tap Storage.
  9. Tap Clear Cache button at the bottom.

Reset Instagram settings

You can also return Instagram app settings to defaults as part of your app troubleshooting. You should only do this if nothing has worked so far. This is going to log you out of your account so you’ll have to log back in after clearing the app’s data.

To clear an app’s data:
  1. Go to the Home screen.
  2. Tap Apps icon.
  3. Open Settings app.
  4. Tap Apps.
  5. If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  6. Select Show system apps.
  7. Find and tap the appropriate app.
  8. Tap Storage.
  9. Tap Clear Data button.

Reinstall Instagram

If you Instagram app yourself, which means that it did not with the original set of apps, you can skip clearing data and instead just reinstall the app. This is a more effective way to eliminate app bugs than clearing the app’s data. Just delete the app and install it afterwards.

Below are the steps to delete or uninstall an app on Galaxy Note10
  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
  2. Open Settings app.
  3. Tap Apps.
  4. Ensure All is selected (upper-left).  If necessary, tap the Dropdown icon (upper-left) then select All.
  5. Locate then select the appropriate app. If system apps aren’t visible, tap the More options icon (upper-right) then select Show system apps.
  6. Tap Uninstall to dele

Update Instagram app

Whenever you’re dealing with any app problem, one of the important things to do is ensure that the app in question is fully updated. Updates bring fixes to known bugs as well as prevent other problems from developing. Sometimes, updates can have negative consequences but this is rare. 

The general rule is to ensure that all apps are running their latest updated version all the time.

Check Internet connection

Apps that require constant internet connection in order to work may encounter networking bugs from time to time. If you’ve been using mobile data to connect to the internet all the time, try to see if Instagram will continue to keep crashing when you use wifi. Visit your local library or try using your work wifi to check how Instagram works. If you rely on wifi all the time, reverse it and use mobile data instead.

Refresh system cache

If your Galaxy Note10 Instagram is still crashing after installing Android 10 update, the next move for you is to refresh the system cache. This is a special set of files that Android uses to load apps quickly. Sometimes, a major software upgrade like going from Android 9 to Android 10 update can corrupt this cache.

To ensure that the system cache is in good condition, follow these steps:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.
  9. Turn off the device.
  10. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  11. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  12. Press the Volume down key several times to highlight ‘wipe cache partition’.
  13. Press Power button to select.
  14. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  15. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  16. Press the Power key to restart the device.

Check for broken apps

If Instagram is still crashing at this point, the next good troubleshooting step that you can do is check if one of the apps is causing a problem.

First you want to make sure that all your apps are fully updated. You can do this by going to your Play Store app. 

To check for Play Store app updates on your Galaxy Note10:

  1. Open Play Store app.
  2. Tap More settings icon at the upper left (three-horizontal lines).
  3. Tap My apps & games.
  4. Tap Update or Update All.

If you are on Cellular Data connection, we suggest that you update via wifi only to avoid additional charges. Here’s how:

  1. Open Play Store app.
  2. Tap More settings icon at the upper left (three-horizontal lines).
  3. Tap Settings.
  4. Tap App download preference. 
  5. Select Over wifi only (select Over any network if you don’t have wifi).
  6. Tap Done.

Make sure to also keep your apps updated all the time by enabling auto-update option.

  1. Tap Auto-update apps.
  2. Tap Over wifi only (select Over any network if you don’t have wifi).
  3. Tap Done.

If you have apps taken from outside the Play Store, you may need to update them by installing an updated APK. Work with the app developer to know exactly what to do.

Restart to Safe Mode

An effective way to check for a bad installed app in your Note10 is by using the utility tool called Safe Mode. By restarting your Note10 to safe mode, all third party apps will be blocked (greyed out). If your wifi works normally only when your Note10 is on Safe Mode, you can bet a bad third party app is to blame.

  1. To boot your device to safe mode:
  2. Press and hold the Power button until the Power off window appears then release.
  3. Touch and hold Power off until the Safe mode prompt appears then release.
  4. To confirm, tap Safe mode.
  5. The process may take up to 30 seconds to complete.
  6. Upon reboot, “Safe mode” appears in the lower-left of the home screen.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If Galaxy Note10 wifi works normally on safe mode only, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Galaxy Note10 still won’t turn on normally (but works on safe mode), repeat steps 1-4.

Restore software to defaults (factory reset)

The final troubleshooting step that you can do in this situation is to wipe the phone. This is going to restore the software back to its defaults. Just make sure to create a backup of your personal data first. 

Below are the two ways to factory reset your Note10:

Method 1: How to hard reset on Samsung Galaxy Note10 via Settings Menu

This is the easiest way to wipe your Galaxy Note10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy Note10 using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

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