How To Fix Galaxy Note10 No Power After Android 10 update

The odds of your Note10 encountering No Power problem after an Android 10 update is slim but it sometimes pay to know what to do if it happens. Some users have reported issues with Android 10 update lately and a few did mention that their device fail to turn back on. If you have the same problem and you don’t know what to do, this article should help.

What can cause Note10 No Power After Android 10 update?

If your Note10 has No Power issue following an Android 10 update, there are a number of factors that you need to check. Below are some of the common reasons for update problems:

  • Bad system cache
  • Interrupted update process
  • Bad third party apps
  • Unknown software glitch
  • unknown hardware malfunction

Can this issue be fixed?

Most update-related issues are fixable on a user’s level so your current Android 10 update problem will most likely go away with a little help from your side. We’ll show you the things that you can try to make this happen.

Solutions to Note10 No Power After Android 10 update problem

Below are the potential solutions that you can try in fixing this problem.

Solution 1: Check if update is on-going

Some Android devices may take some time to fully install major OS updates. This is true for even fast, premium phones like the Samsung Galaxy Note10.

While update is going on, the screen will become black and the screen may remain unchanged. Some impatient users may think that something may have gone wrong with the update or that the device may have frozen or become unresponsive. In most cases, this assumption is not true. It’s just normal for some devices to take some time to finish an update.

If the screen is saying that it’s still updating or optimizing, just wait for the process to finish.

For future reference, you want to do software updates when you’re not using your phone, like during the night when you’re sleeping. This way, you’ll not be tempted to interrupt the update process.

Keep in mind that interrupting an update process can potentially cause serious problems.

Solution 2: Charge your device

Another important thing that many smartphone users usually forget before updating is to ensure that their device has enough power to complete the update process. As mentioned above, software upgrade, like when doing an update from Android 9 to 10, can take some time. If your Galaxy Note10 is low on power before an update, it can run out of juice and turn off in the middle of the process. This can seriously cause problems like boot failure. Make sure that you charge the device ahead of time. For the Galaxy Note10, you want to have at least 50% battery power. To be on the safe side though, we recommend that you plug the device in while updating to ensure that it won’t run out of power at all.

Check charging accessories

When facing an issue like Note10 No Power after Android 10 update, you’ll want to also make sure that you check if your charging accessories are working. If you’re using a defective USB cable or adapter, your Note10 may not charge properly. Make sure that you only use the official Samsung cable and adapter when charging your phone.

Solution 3: Check for physical damage

If you recently dropped your phone or if it has suffered serious hardware damage, it can be the cause for the failure of your Note10 to power back on. In general, smartphones will always attempt to power back on as long as the hardware is okay.

Black screen issue?

If your phone appears to show indications that it’s working like making sound notifications or vibrating, it’s possible that you may have a black screen issue. This means that the screen may have been damaged for some reason. If you see a crack on the screen, it’s possible that you have an entirely different issue and it has nothing to do with the new Android 10 update.

Have the device checked by Samsung if you think that its hardware is compromised.

Solution 4: Clear system cache

One of the common reasons for many Android update issues is a corrupted system cache. This cache is used by Android OS to load apps quickly. Sometimes, an update can mess with this cache, resulting to all sorts of issues. While this situation is rare, it’s always worth checking that the system cache is refreshed after a major software overhaul.

To refresh the system cache:

  1. Turn off the device. This is important as your device won’t boot to Recovery Mode when it’s on.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. Once the Android Recovery screen comes up, release the buttons.
  4. Use the Volume Down button until you are highlighting ‘Wipe cache partition.’
  5. Press the Power button to select ‘Wipe cache partition.’
  6. Use Volume Down to highlight Yes.
  7. Press the Power button to confirm the action to clear the cache.
  8. Wait for a second as the system wipes the cache.
  9. Press the Power button again to reboot the device. This will return the device to the normal interface.
  10. That’s it!

Solution 5: Try restarting to Safe Mode

Some Note10 users were able to fix update issues by restarting their device to safe mode. Safe Mode is a diagnostic mode used by Samsung technicians to see if a bad app is causing a problem. You can use this useful tool try and see if the problem is fixable on your end.

If a bad app is preventing your Note 10 from booting up after an update, safe mode can also come in handy. While actively running on safe mode, all third party apps in your Note10 are greyed out and can’t run. So, if your Note10 works on safe mode only, this can mean that a bad app is behind the trouble.

To restart your Samsung Galaxy Note10 to Safe Mode:

  1. With your device turned on, press and hold the Power button until the Power off menu appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” should appear in the lower-left of the home screen.
  6. Check for the problem.

Safe Mode may be a useful trick in checking for a problem but it won’t pinpoint the exact app. In order to identify which of your apps may be behind the problem, you’ll have to do a process of elimination. Here’s what you need to do exactly:

Boot Galaxy Note10 to safe mode.

  1. Check for the problem.
  2. If the issue returns or once you’ve confirmed that a third party app is to blame, you can start uninstalling apps one by one. You’ll need to do spend some time doing this if you have plenty of apps installed. We suggest that you begin with the most recent ones you added.
  3. It’s important that you only uninstall a single app at a time. After removing an app, restart the phone to normal mode and check for the problem again.
  4. If your Galaxy Note10 is still problematic, repeat steps 1-4 until the rogue app has been identified.

Solution 6: Boot to Recovery Mode

You may have to resort to restoring the device’s software to defaults if you continue to experience No Power issue on your Note10 after an Android 10 update. This is usually effective in fixing software-related problems.

Factory reset will delete your personal data. If your Note10 is currently unresponsive and you can’t access your files, you’ll lose your data after a reset. If you can still navigate the software though and can access your files, make sure to back them up before wiping the device.

Below are the two ways to factory reset your Note10:

Method 1: How to hard reset on Samsung Galaxy Note10 via Settings Menu

This is the easiest way to wipe your Galaxy Note10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy Note10 using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up key and the Bixby / Power key.
  5. When the green Android logo displays, release both keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm the action to clear your phone data.

Solution 7: Repair

Although we haven’t heard of Android 10 update totally bricking a device at this time, there may be cases wherein even a factory reset can’t help in software recovery or fix. If your Note10 still won’t turn on, you should consider getting help from your carrier or Samsung. For carrier-branded phones, we recommend that you visit your carrier’s store first so they can give you advice on what to do.

If you have an unlocked Galaxy Note10, which means that you did not buy it from a carrier, you can directly visit Samsung for help.


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Having Issues with your phone? Feel free to contact us using this form. We’ll try to help. We also create videos for those wanting to follow visual instructions. Visit our Youtube page for troubleshooting.

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Harvey Hisona

Harvey is keen with mobile technology and loves writing about all things mobile. He is passionate in helping technology-challenged people by finding resolution to their issues. Contact me at Email

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