Dear readers, welcome to our Samsung Galaxy Note 4 Troubleshooting page! All problems, questions, tutorials, troubleshooting guides and solutions will be added here each week. If you own a Note 4, I suggest you bookmark this page to make it easier to find in case you’ll encounter problems in the future.

This high-end smartphone is the newest addition to the list of the devices we support. So, feel free to contact us in case you encounter errors, glitches or any problems you don’t know how to fix. You can send us the specific issues you are experiencing at our Android Questionnaire form. We are always willing to help and we will dedicate some time to research or outline a guide for you to follow. But please, do your part. Provide necessary details about your problems.

Galaxy-Note-4-Troubleshooting

For example, if you’re getting an error while trying to open some apps, include in your email the actual error message/prompt. It is also very helpful if you include things like general behavior of the phone prior and after the occurrence of the problem, how and when the issue started, and what troubleshooting procedures you’ve already done.

Click on a link to jump to a specific section in this page:


Samsung Galaxy Note 4 Tutorials

Power

  1. Power Saving Mode

Operating System

  1. Boot Galaxy Note 4 in Safe Mode
  2. Perform Master Reset
  3. Perform Factory Reset
  4. Perform Soft Reset
  5. Turn On/Off Emergency Alerts
  6. Accessing Task Manager
  7. Configuring S Pen
  8. Motion Gestures
  9. Android Device Manager
  10. Take Screenshot with Hard Keys
  11. Switching Easy Mode On
  12. Turning On Private Mode

Apps

  1. Clear App Cache
  2. Clear App Data
  3. Uninstall / Disable App
  4. Turn Off Developer Options

Internet

Calls

Texting

  1. Saving MMS Attachment

Camera

  1. Download Additional Camera Modes

Sound

Memory

  1. Wipe Cache Partition
  2. Format microSD Card

Screen


Problems / Solutions

Power

Operating System

Apps

Internet

Calls

Texting

Camera

Sound

Memory

Screen


 

Galaxy-Note-4-Troubleshooting-Problems

Samsung Galaxy Note 4 Problems

PART 1: Samsung Galaxy Note 4 Problems, Errors, Glitches and Solutions

  1. Galaxy Note 4 Randomly Reboots Without Apparent Reason
  2. Galaxy Note 4 Keeps Freezing and Lagging
  3. Galaxy Note 4 Became Very Slow
  4. Galaxy Note 4 WiFi Switch Greyed Out
  5. Galaxy Note 4 Stuck On Logo After An Update
  6. Laptop Can’t Recognize Galaxy Note 4
  7. Galaxy Note 4 Volume Key Acting Up
  8. Galaxy Note 4 Can’t Scan For Network
  9. Samsung Galaxy Note 4 Proxy Problem
  10. Galaxy Note 4 No SIM Card Error
  11. Galaxy Note 4 Can’t Connect Via Mobile Data

PART 2: Samsung Galaxy Note 4 Problems, Errors, Glitches and Solutions

  1. Check / Manage Data Usage on Galaxy Note 4
  2. Monitor / Extend Battery Life of Galaxy Note 4
  3. Pictures Taken by Galaxy Note 4 Have Lines
  4. Galaxy Note 4 Can’t Format a microSD Card
  5. Galaxy Note 4 Stock Calculator Talks and Won’t Stop
  6. Galaxy Note 4 Freezes
  7. Galaxy Note 4 Can’t Connect to Mobile Data Network
  8. Galaxy Note 4 Keeps Scanning for Networks
  9. Galaxy Note 4 Won’t Download / Send Picture Messages
  10. Galaxy Note 4 Refuses to Boot Up

PART 3: How To Fix Samsung Galaxy Note 4 Problems, Errors and Glitches

  1. Samsung Galaxy Note 4 Photo Gallery Albums Disappeared
  2. Can’t Delete Internet Tabs on Note 4
  3. Lengthen Ring Pattern on Note 4
  4. Note 4 Soft Keys Keep Blinking
  5. Note 4 Stock Calculator Talking Back
  6. Note 4 Randomly Dials Phone Number
  7. Note 4 Gets Emergency Calls Only Error
  8. Note 4 Private Mode Failed Error
  9. Note 4 Gets Too Hot
  10. Note 4 Apps Keep Crashing

PART 4: Samsung Galaxy Note 4 Problems, Errors, Glitches, Solutions and Troubleshooting

  1. Galaxy Note 4 Internet Is Very Slow
  2. Galaxy Note 4 WiFi Automatically Disconnects
  3. Samsung Galaxy Has Stopped Error
  4. Note 4 Lags While Sending Text Messages
  5. Galaxy Note 4 Proximity Sensor Issue
  6. Note 4 “No SIM – Insert SIM Card” Error
  7. Note 4 Alarm Clock Won’t Respond To Voice Command
  8. Note 4 Freezes, WiFi Won’t Stay Connected
  9. Galaxy Note 4 Keeps Restarting
  10. Android Process Media Stopped on Note 4
  11. Download Twitter for Android Ad on Note 4
  12. Note 4 Screen Turns On and Off When In Call

PART 5: Samsung Galaxy Note 4 Problems, Errors, Glitches, Solutions and Troubleshooting

  1. Internet Browsers Crash on Galaxy Note 4
  2. How Get Rid Of Galaxy Note 4 Talking Calculator
  3. Authentication Error When Adding Email Account
  4. Note 4 Turns Back On If Turned Off
  5. Note 4 Has Slow Response When Typing Text
  6. Note 4 Using Almost All Of Its RAM
  7. Note 4 Samsung Galaxy Has Stopped Error
  8. Unknown error code during application install: “-110”
  9. Galaxy Note 4 Freezes and Lags Often
  10. Note 4 Video Recording Question

PART 6: Samsung Galaxy Note 4 Problems After Android 5 Lollipop Update & Ways To Fix Them

  1. Galaxy Note 4 Abnormal Battery Drain After Lollipop Update
  2. WiFi Drops, Disconnects Intermittently After Lollipop
  3. Galaxy Note 4 Cannot Install Android 5 Lollipop Update
  4. Galaxy Note 4 Stuck During Boot Up After Lollipop Update
  5. Some Of The Apps Won’t Open After Lollipop Update
  6. Galaxy Note 4 Overheats After Lollipop Update
  7. Galaxy Note 4 Keeps Connecting To Mobile Data After Lollipop
  8. Galaxy Note 4 LED Indicator Not Working After Lollipop
  9. How To Change Font Style on Note 4
  10. How Can I Delete All Personal Information on Note 4

PART 7: Samsung Galaxy Note 4 Problems After Android Lollipop Update & How To Fix Them

  1. Galaxy Note 4 Randomly Reboots After Lollipop Update
  2. Galaxy Note 4 Text Messages Delayed
  3. Galaxy Note 4 Can’t Charge Properly
  4. Disable Notifications On Home Lock Screen
  5. New Galaxy Note 4 Reboots Every 2 to 3 Minutes
  6. Galaxy Note 4 Corrupted After Lollipop Update
  7. How To Convince Samsung The Phone Wasn’t Rooted?
  8. Galaxy Note 4 Lags/Freezes When Sending SMS & MMS
  9. Galaxy Note 4 Shows Settings Has Stopped Error
  10. Galaxy Note 4 Has Poor Reception After Lollipop Update
  11. Galaxy Note 4 Can’t Get Out of Safe Mode
  12. Galaxy Note 4 Randomly Restarts

PART 8: Samsung Galaxy Note 4 Problems, Errors, Glitches, Solutions and Troubleshooting

  1. Causes why a Samsung Galaxy Note 4 keeps on rebooting after updating to Lollipop
  2. Which is better, Samsung Galaxy Note 4 or Samsung Galaxy S6?
  3. Exchange email and other issues after updating a Samsung Galaxy Note 4 to Lollipop
  4. Changing Samsung Galaxy Note 4 notification settings for Alarm app
  5. Samsung Galaxy Note 4 contacts app keeps on crashing
  6. ScreenMirroring stops working on Samsung Galaxy Note 4 after a Lollipop update
  7. Samsung Galaxy Note 4 showing “Unfortunately contacts has stopped” error
  8. Unable to unlock Samsung Galaxy Note 4 after fingerprint stops working and does not know emergency ICE emergency contact
  9. Samsung Galaxy Note 4 stops receiving WhatsApp messages
  10. Contacts error on Samsung Galaxy Note 4
  11. Cannot get free gems and cash when playing Racing Rivals on Note 4
  12. Problem when calling occurs after updating Samsung Galaxy Note 4 to Lollipop
  13. Stock Samsung Galaxy Note 4 keyboard stops working after updating to Lollipop
  14. Delay in syncing emails on Samsung Galaxy Note 4
  15. Gallery app keeps on crashing on Samsung Galaxy Note 4

PART 9: Samsung Galaxy Note 4 Problems, Errors, Glitches, Solutions and Troubleshooting

  1. Bluegrass Cellular Samsung Galaxy Note 4 cannot send MMS
  2. Sandisk 64GB SD Card issue when inserted to Samsung Galaxy Note 4
  3. Mobile data is disabled while Samsung Galaxy Note 4 is on a conference call
  4. Samsung Galaxy S5 restarts everytime the battery gets warm or if Wi-Fi is turned on
  5. Samsung Galaxy Note 4 fails to send SMS and MMS showing “Send fail notice”
  6. Samsung Galaxy Note 4 music app showing incorrect name of songs
  7. Samsung Galaxy Note 4 showing “severe failure-modem” and a yellow triangle
  8. Samsung Galaxy Note 4 slow internet connection when connected to home Wi-Fi
  9. How does Safe Mode for Samsung Galaxy Note 4 works?
  10. Low data signal for Samsung Galaxy Note 4
  11. Gallery app keeps on crashing on Samsung Galaxy Note 4
  12. Changing the settings of Notification Toggle in Samsung Galaxy Note 4

PART 10: Samsung Galaxy Note 4 Problems, Errors, Glitches, Solutions and Troubleshooting

  1. Samsung Galaxy Note 4 disconnects Bluetooth connection to Garmin GPS 2450 when there’s an incoming call
  2. How to set-up Interruptions in Samsung Galaxy Note 4 running Android Lollipop
  3. Good printing apps for Samsung Galaxy Note 4
  4. Exchange email not properly syncing to Samsung Galaxy Note 4
  5. S Note on Samsung Galaxy Note 4 taking up big storage space
  6. Samsung Galaxy Note 4 not saving text messages
  7. How to check Messaging app settings in Samsung Galaxy Note 4
  8. Samsung Galaxy Note 4 keeps on saying micro SD card has been unmounted
  9. Random reboot issue on Samsung Galaxy Note 4
  10. Samsung Galaxy Note 4 lags when using mobile data connectivity
  11. AT&T Samsung Galaxy Note 4 opens a different app when pressing another one
  12. How to test touchscreen sensitivity of Samsung Galaxy Note 4

PART 11: Samsung Galaxy Note 4 Problems, Errors, Glitches, Solutions and Troubleshooting

  1. Unable to use accented characters in Samsung Galaxy Note 4
  2. Samsung Galaxy Note 4 restarts when there is an incoming call
  3. Intermittent network connection for Samsung Galaxy Note 4
  4. Samsung Galaxy Note 4 restarts when there is an incoming call and shows “refreshing SIM data” error
  5. Wi-Fi calling issue on Samsung Galaxy Note 4
  6. Camera app has different date and time on Samsung Galaxy Note 4
  7. Voice command not working in Samsung Galaxy Note 4
  8. Oops! There seems to be some connectivity issues error on Samsung Galaxy Note 4
  9. Samsung SD card not working properly when inserted into a Samsung Galaxy Note 4
  10. Samsung Galaxy Note 4 getting poor mobile data signal/cellular signal
  11. Samsung Galaxy Note 4 lock screen icons turns into black squares and numbers
  12. Samsung Galaxy Note 4 stock phone app problems
  13. Samsung Galaxy Note 4 stock keyboard not working properly when used with Swype gestures
  14. Internet and email won’t work when Samsung Galaxy Note 4 is connected to home Wi-Fi

PART 12: Samsung Galaxy Note 4 Problems, Errors, Glitches, Solutions and Troubleshooting

  1. Samsung Galaxy Note 4 lost pictures after they were transferred from an SD card
  2. Samsung Galaxy Note 4 damaged its motherboard due to overheating
  3. How to access Samsung cloud after SD card from Samsung Galaxy Note 4 was stolen
  4. Samsung Galaxy Note 4 auto-rotate stops working
  5. GPS navigation won’t work properly on Samsung Galaxy Note 4
  6. Wi-Fi turns on by itself on Samsung Galaxy Note 4
  7. Phone app starts to dial a number if a user listens to a voicemail in Samsung Galaxy Note 4
  8. Why Samsung Galaxy Note 4 fingerprint sensor does not work all the time
  9. Samsung Galaxy Note 4 error “THE MOBILE NETWORK WILL BE UNAVAILABLE UNTIL YOU RESTART WITH A VALID SIM CARD INSERTED.”
  10. New Samsung Galaxy Note 4 showing invalid IMEI number and won’t connect to the Internet

PART 13: Samsung Galaxy Note 4 Problems, Errors, Glitches, Solutions & Troubleshooting

  1. Galaxy Note 4 Can’t Pair With Logitech Mini Boombox
  2. Galaxy Note 4 com.sec.imsservice has stopped error
  3. Error Messages “Email has stopped” Keeps Popping Up on Galaxy Note 4
  4. Note 4 freezes when Facebook is in use
  5. Galaxy Note 4 microSD card issues
  6. Damaged Microphone on Galaxy Note 4
  7. Galaxy Note 4 freezes/crashes after taking pictures
  8. Calls go straight to Voicemail on Galaxy Note 4
  9. Issue with Galaxy Note 4 proximity sensor
  10. “Not registered on network” error on Galaxy Note 4

PART 14: Samsung Galaxy Note 4 Problems, Errors, Glitches, Solutions & Troubleshooting

  1. Note 4 White Screen On Google Play Store
  2. Note 4 Can’t Use Keypad After Update
  3. Note 4 “album name already exists” Error
  4. Note 4 Pop Ups Appearing
  5. Note 4 Driving Mode Issue
  6. Note 4 Freezes While Charging
  7. Note 4 Can’t Upload Photos From Gallery To Social Media
  8. Note 4 “Another process is in progress, try again later when it finishes” Printer Error
  9. Note 4 Can’t receive Links From Text Messages
  10. Note 4 “Unfortunately, Software update has stopped” Error
  11. Note 4 Photos/Music Not Showing In Gallery Or Music Apps After Lollipop Update
  12. Note 4 Verizon Update Time/Date Lockscreen Issue
  13. Note 4 not reading SIM Card After Factory Reset
  14. Note 4 freezes After Lollipop Update
  15. Note 4 File Name Already Exists Error

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Samsung Galaxy Note 4 Tips & Tricks

Please come again soon for our Note 4 Tips & Tricks.

18 Comments

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  1. I factory resettled my note 4 to solve a software issue and now when I am using the Internet I can’t tap on a picture and get it to full-screen

  2. I factory resettled my phone to solve a software issue and now when I am using the Internet I can’t tap on a picture and get it to full-screen

  3. My Samsung Galaxy Note 4, keeps turning off, it stays off for a while, and when I finally get it to start, it turns off again and sometimes a green robot appears on the screen. Right under it says Downloading… Do not turn off target!! on the top left corner it says Could not do normal boot, ddi: mmc_read failed Odin Mode ( high speed) Product name SM-N910T3 Current Binary: Samsung official, System status Custom, Fap lock on, knox warranty Void 0x0 Qualcom secure boot; enable (csb) etc. I have left this it on for a while, but nothing happens in order for the robot to go off I have to take battery off and try getting it to start again. Is there a solution for this??? I have this phone for a year and six months now and never had a problem before.

  4. My phone keeps turning of and on, when finally get it to turn on it works for a while and then it goes off again. Sometimes a green robot appears and right under it it says Downloading… Do not turn off target!! on the left top corner it says: Could not do normal boost- ddi: mmc read failed Odin Mode (High Speed) Product Name SM- N910T3 Current Binary : Samsung official system Status: Custom Flap Lock: On etc. I have let this on for a while and nothings happens. in order totake it off I have to take battery out. Is there any solution to this?

  5. My samsung note 4 went off and still now never came back on… I have gone to so many phone places to fix it but they dont know the issue…i have used this phone for just 1month and 28days

  6. Phone s then turns off. Have tried over and over again appears to be discharged and beeps and vibrate. does not charge

  7. hie
    my Galaxy Note 4 is failing to connect all short codes
    it reads (undefined command contact call centre)i have done it and tgey reconfiguref but the problem persist

  8. Hello sir i need your help because i cant change my data signal to 3g or Lte it is always g when i open everytime. Please help me to get some solution i am very thankful when you answer my question

  9. My Samsung Galaxy Note 4 has had multiple problems since the latest update biggest problem is freezing and not responding then the phone automatically restarts and brings back factory settings what is going on.

  10. Samsung note4 when plugged starts charging. However when unplugged there is no charge left and the mobile turns off.

  11. Samsung Note
    continuously message pop up
    “21: service error. Please report the situation to us. Sorry for the inconvenience.”

    can anyone help me out of this

  12. Iv just updated my note 4 with the latest update and since then it has been nothing but trouble it keeps re starting and coming up with an unable to restart with main start up it keeps freezing and can only be turned back on after battery has been removed and e en then it doesnt always work. It has only been since the last update please help.

  13. May Samsung j2 d ko ma open ang gallery ko lagi ko naman ni lilinis gusto ko mag redid d ako makapag edid ng picture ko.wla din ako tiwala ipaayos no strain lng nila lalo cp ko..pls help.

  14. My Galaxy Note 4 black stopped reading the 64GB SD card, since a drop from a shelf. Please advise solution. I am not tech savvy. But understand basics. Thank you.

  15. My Samsung Galaxy 4 black does not read the 64GB SD Card, after having dropped from a shelf. It was working fine prior to the drop. That SD card is readable in my computer. Have important data in the SD card. Please advise solution. Thank you.

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