Samsung Galaxy A50 Troubleshooting

What issues are you experiencing?


Calls & Texts


  • No sound and other audio issues
  • Loudspeaker doesn't have any sound
  • Bluetooth headset has no sound
  • Notifications don't play



  • Unable to read mounted SD card
  • Some apps in SD card not working
  • How to free up some storage space
  • Server storage full, unable to write on SD card



  • 128 GB ROM, 6 GB RAM
  • 64 GB ROM, 4 GB RAM
  • with microSD card slot, supports up to 1 TB (dedicated slot)


  • Android 9.0 (Pie)
  • Exynos 9610 (10nm)
  • Octa-core (4x2.3 GHz Cortex-A73 & 4x1.7 GHz Cortex-A53)
  • Mali-G72 MP3


  • Comes with stereo speakers
  • 3.5mm jack
  • Active noise cancellation with dedicated mic

Battery Life

  • Non-removable Li-Po 4000 mAh battery
  • Fast battery charging 15W


  • Super AMOLED capacitive touchscreen, 16M colors
  • 6.4 inches, 100.5 cm2 (~84.9% screen-to-body ratio)
  • 1080 x 2340 pixels, 19.5:9 ratio (~403 ppi density)
  • Corning Gorilla Glass 3


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, WiFi Direct, hotspot
  • Bluetooth 5.0, A2DP, LE
  • NFC
  • FM radio
  • USB 2.0, Type-C 1.0 reversible connector


Main Camera

  • 25 MP, f/1.7, 26mm (wide), PDAF
  • 8 MP, f/2.2, 13mm (ultrawide)
  • 5 MP, f/2.2, depth sensor
  • LED flash, panorama, HDR
  • [email protected]

Selfie Camera


  • Dimensions: 158.5 x 74.7 x 7.7 mm (6.24 x 2.94 x 0.30 in)
  • Weight: 166 g (5.86 oz)
  • Build: Front glass, plastic body
  • SIM: Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)

Recent Guides

How To Turn Off Galaxy A50 With Unresponsive Touchscreen

By Harold | March 6, 2020

Have you ever encountered an issue wherein you cannot turn off Galaxy A50, or any smartphone, because the screen just won’t respond? As you know, you need a combination of the power key and touchscreen to turn off the device. If such an issue occurs, you may be able to display the power options by

Galaxy A50 4G LTE Not Working

By Harold | March 5, 2020

There have been some owners of the Galaxy A50 that have been complaining because they’re having some network-related issues. There were those who reported about the 4G LTE not working on their devices, and this is what we’re gonna tackle in this post.  Network-related issues are often minor problems. In other words, you may be

What To Do If Galaxy A50 Won’t Auto-Rotate

By Harold | March 5, 2020

The auto rotation of the screen should occur if you’re using an app and you tilt your phone sideways, provided that the Auto rotate feature is enabled. However, some users reported that their Galaxy A50 won’t auto-rotate for some reason. Others said the problem started after an update, while there were those who reported the

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