Some of our readers reported that their Galaxy A50 keeps freezing randomly shortly after the Android 10 update. Such a problem can be serious, especially if it resulted from a faulty update installation. But based on our experience, it can be due to some minor factors and that’s what we have to tackle in this guide.
We will consider every possibility and try to rule them out one after another, until we can determine the reason why such an issue occurs. So, if you’re one of the owners of this phone and are currently having a similar problem, continue reading as we may be able to help you one way or another.
Galaxy A50 Keeps Freezing After Android 10
Freezes are not really that serious of a problem. In fact, you may be able to fix your phone after doing a couple of procedures. With that being said, here’s what you need to do:
- Force restart your phone
Before anything else, the first thing that you have to do is refresh your phone’s memory and reload all services. You can do so by doing the forced restart.
1. Press and hold the volume down button and power key for 10 seconds. This will power down your phone and turn it back on.
2. When the Galaxy A50 logo shows, release both keys and wait for your phone to finish the boot process.
Once the phone has finished rebooting, try to see if the freezes are gone.
- Reset the settings
If the first solution failed to get rid of the freezes, then what you have to do next is reset all the settings of your phone. It has the effect of a factory reset but none of your files and data will be deleted. It has also been proven to be effective in fixing problems like this. Here’s how it’s done:
1. Swipe down from the top of the screen to pull the notification panel down.
2. Tap the Settings icon on the upper-right corner.
3. Scroll to and tap General management.
4. Touch Reset.
5. Tap Reset settings.
6. Tap the Reset settings button.
7. If prompted, enter your PIN, Password or Pattern.
8. Finally, tap Reset.
Once the settings have been reset, try to see if your phone still keeps freezing. Most of the time, this procedure is enough to get this problem sorted out. However, if the issue continues, then you have to do more than this.
- Master reset your phone
At this point, the best option you have is the master reset. It will delete all our files and data, as well as reformat the data partition. Needless to say, you will need to create a backup of your important files and data.
You may have to spend more time creating a backup as the phone may not respond fast with this problem. Also, make sure to remove your Google account prior to the reset so that you won’t trip the Factory Reset Protection. When ready, follow the steps below to reset your phone.
- Android 10
- Galaxy A50
- Turn your phone off first.
- Press the volume up button and the power key at the same time, and release them when the Galaxy A50 logo shows.
- Once you see a black screen with yellow and blue texts on it, you’ve successfully started the phone up in Recovery Mode.
- Now, using the volume down key, highlight the option ‘Wipe data or factory reset’ and then press the Power key to select it.
- Highlight ‘Yes’ and then press the power key.
- When it’s finished, the option ‘Reboot system now’ is already highlighted. Just press the power key to select it and restart your device.
- Wait for your phone to finish rebooting.
Once the reset is complete, set up your phone as a new device. I’m sure the freezes are gone by now. However, be mindful of the apps you install as they might cause the same problem in the future.
The other things you also have to consider if Galaxy A50 keeps freezing again is the storage and the apps you use when the phone starts to freeze or lag.
I hope that this simple troubleshooting guide has been able to help you one way or the other.
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