What to do if your Samsung Galaxy A50 gets stuck on logo

A smartphone like the Samsung Galaxy A50 with pretty impressive hardware specs that gets stuck on logo and won’t continue booting up may have some problem with its firmware. That’s always been the case with similar issues we’ve encountered in the past and while it may seem like a serious problem, most of the time, it’s just a minor issue.

Needless to say, you may be able to fix this problem and make your Galaxy A50 boot up successfully again. What you need is to do some troubleshooting procedures for you to know what the issue really is all about and hopefully fix it. That’s what we’re gonna do in this post. We will consider every possibility and rule them out one by one until your phone can boot up successfully. So, if you’re one of the owners of this phone and are currently being bugged by a similar issue, continue reading as this post may be able to help you. 

Now, before anything else, if you have other issues with your phone, make sure you drop by our troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar to yours on that page and feel free to use the solutions we suggested. If they don’t work or if you need further assistance, fill up our Android issues questionnaire and hit submit to contact us. 

Fixing Galaxy A50 that got stuck on logo

Generally, firmware issues are easy to fix and I hope that we’d be able to fix this problem for you in this post. Here’s what you need to do if your Galaxy A50 gets stuck on logo…

First solution: Force restart your Galaxy A50

We don’t know the reason why your phone gets stuck on logo so you must begin your troubleshooting by doing the forced restart. There are times when minor firmware issues may result to a crash that would corrupt the cache and some data files. When this happens, either your phone won’t turn on or can’t continue booting up. To do this, press the volume down button and the power key at the same time and hold them both for 10 seconds or until the logo shows up. Most of the time this procedure will fix issues like this provided they’re not serious. 

If the phone continues to boot up after this, then problem solved! However, there’s no guarantee that it won’t happen again in the future. At least, now you know what to do should you encounter the same problem again. 

On the other hand, if your phone still gets stuck on logo even after doing the forced restart procedure, then try the next procedure. 

ALSO READ: How to fix Samsung Galaxy A50 with screen flickering issue

Second solution: Try starting the phone up in Safe mode

There are instances wherein applications can cause issues in the system and may lead to booting issues like this. While we don’t know which app is the culprit, the best thing you can do for now is to try and start the phone up in Safe Mode. This will temporarily disable all third-party applications and if one of them is preventing the phone from booting up successfully, then it should be able to start into this mode. Here’s how you do it: 

1. Turn the device off.
2. Press and hold the Power key past the model name screen appearing on the screen.
3. When SAMSUNG appears on the screen, release the Power key.
4. Immediately after releasing the Power key, press and hold the Volume down key.
5. Continue to hold the Volume down key until the device finishes restarting.
6. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

If your Galaxy A50 successfully booted up into this mode, then it means that there was a third-party application that prevented it from working normally. From this mode, try to restart the phone to see if it can boot successfully into the standard mode. If it can, then continue using your phone and observe closely to know which of your apps is the culprit. But if it still gets stuck on logo while rebooting into standard mode, then repeat the procedure to reboot in safe mode once again. This time, try to find out which of your apps is causing the problem and uninstall it. 

I know it would be a challenge determining the culprit but the good thing is that if you really can’t find the app that’s causing this ruckus, then you always have the option to factory reset your phone. That should fix the problem. 

On the other hand, if your phone couldn’t continue booting up into Safe Mode, then you should try the next procedure. 

ALSO READ: Samsung Galaxy A50 turned off by itself and won’t turn on

Third solution: Try starting the phone up in Recovery Mode

The recovery mode is considered the fail-safe for almost all Android devices. It’s because even if your phone has some firmware issues, it may still be able to restart into this mode and you can actually perform several procedures that have big impact on the performance of your phone. But the two most important procedures you can do while in this mode are wipe cache partition and master reset. 

Since your phone couldn’t boot up successfully into safe mode, try these steps instead: 

1. Turn off the device.
2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
3. When the logo displays, release all keys.

If your phone has successfully entered the recovery mode, then proceed to wiping the cache partition: 

1. Press the Volume down key several times to highlight wipe cache partition.
2. Press Power key to select.
3. Press the Volume down key to highlight yes, them and press the Power key to select.
4. When the wipe cache partition is complete, Reboot system now is highlighted.
5. Press the Power key to restart the device.

It will take a little longer for the phone to reboot after this so wait for it for a little while. If it’s still stuck on logo, then you should try doing the Master Reset. But you should know that all your files and data will be deleted if you did this but you really don’t have much of a choice. If you can fix the problem with this, then you may continue using your phone but you won’t be able to retrieve your lost files and data. If the issue isn’t fixed, at least you’ve already deleted all your personal information and you don’t have to worry about your privacy if you decided to bring it to the shop. Here’s how to master reset your Galaxy A50: 

1. Turn off the device.
2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
3. When the logo displays, release all keys.
4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
5. Press Power button to select.
6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
7. Press Power button to select and start the master reset.
8. When the master reset is complete, ‘Reboot system now’ is highlighted.
9. Press the Power key to restart the device.

I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

ALSO READ: How To Fix The Samsung Galaxy A50 Black Screen Of Death Issue

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