What to do if the WiFi switch on your Galaxy A50 is greyed out

Some owners of the Galaxy A50 have been complaining about the WiFi switch that is greyed out. They said that the problem started after an update and that it occurred without any obvious reason. It is not really uncommon that sometimes some services may act up. In fact, there were also users who reported to have encountered another network-related issue similar to this but instead of WiFi, it was the mobile data switch that was greyed out

Luckily, these issues aren’t really that hard to fix. In fact, you may be able to make the WiFi switch work again by doing one or a couple of procedures. So, if you’re an owner of a phone with this kind of problem, then continue reading as this article may be able to help you one way or another. 

Troubleshooting a Galaxy A50 with WiFi switch that’s greyed out

In this post, I will guide you in troubleshooting your phone with greyed out WiFi switch. We will look into all possibilities and rule them out one after another until we can figure out what the issue is all about and what needs to be done to fix it. That said, here’s what you need to do: 

Force restart your phone

Most of the time, these kinds of issues occur due to a glitch in the system. Glitches happen more often after an update so if this problem started without apparent reason or cause, then it could be due to a glitch. 

The forced restart is a simulated battery removal that will refresh your phone’s memory as well as reload all its apps and services. Here’s how it’s done: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.

Once your phone has finished rebooting, try to see if the WiFi switch is enabled. If not, then move on to the next solution. 

ALSO READ: How to fix Ten Common Network or Connection Issues with Galaxy A50

Restart your phone in safe mode

The purpose of this troubleshooting procedure is for us to know if the problem still occurs even if third party applications are disabled. Downloaded apps can also cause an issue like this that’s why it’s important to do this procedure. 

Here’s how you restart your phone in safe mode: 

  1. Press and hold the Power key until options show. 
  2. Tap and hold the Power off option until it changes into Safe Mode. 
  3. Tap the Safe mode icon to restart your device.
  4. Once the reboot is successful, you should see ‘Safe mode’ at the lower-left corner of the screen. 

Once in safe mode, try to see if the WiFi switch is working properly. If it does, then it means that there really is a third party application that’s causing the problem. You need to find that app and uninstall it. Here’s what you need to do: 

  1. Restart your phone normal to boot into standard mode. 
  2. Remember the apps you installed about the time when you noticed the WiFi switch to be greyed out.
  3. Once you already have an app in mind, swipe down from the top of the screen to pull the notification panel down. 
  4. Tap the Settings icon on the upper-right corner. 
  5. Scroll to and then tap Apps. 
  6. Find and tap suspected app. 
  7. Tap Storage. 
  8. Touch Clear data and tap OK to confirm.
  9. Tap the back key once and then touch Uninstall. 
  10. Confirm that you want to remove the app from your phone. 

If this is just an issue caused by a third party app, then it should already be working properly now. However, if the problem still occurs even in safe mode, then try the next solution. 

ALSO READ: Samsung Galaxy A50 turned off by itself and won’t turn on

Reset all the Settings to fix greyed out WiFi switch

It is possible that this problem is caused by some incorrect settings and so to rule out this possibility, you have to reset the settings on your device. This is safe for your data and files but pretty effective in fixing issues like this. Here’s how it’s done: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and tap General management. 
  4. Touch Reset. 
  5. Tap Reset settings. 
  6. Tap the Reset settings button. 
  7. If prompted, enter your PIN, Password or Pattern. 
  8. Finally, tap Reset.

After the reset, try to see if the WiFi switch is not enabled. If still not, then move on to the next solution. 

ALSO READ: What to do if the WiFi connection keeps dropping on Galaxy A50

Delete the old system cache

It is also possible that this problem is caused by a minor issue with the firmware or some of the system caches got corrupted. To rule this out, wipe the cache partition so that the old system cache will be replaced with a new one. Here’s how you do that: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A50 logo shows, release the keys.
  4. Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Once your phone has finished rebooting, try to see if the WiFi switch is enabled.

Master reset your Galaxy A50

A master reset will be able to fix this problem, provided that the firmware has not been modified. However, before the reset, make sure to create a backup of your important files since they will be deleted and you may not be able to retrieve them after they’re erased. 

After the backup, remove your Google account so that you won’t be locked out. When ready, follow these steps to reset your phone: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A50 logo shows, release the keys.
  4. Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

And that’s pretty much it! The WiFi switch on your Galaxy A50 must already be enabled now.