Samsung Galaxy A50 mobile hotspot not working? Here’s how your fix it!

The mobile hotspot will turn your Samsung Galaxy A50, or any smartphones for that matter, into a personal Wi-Fi hotspot wherein you can share your Internet connections to your other devices. The most common scenario is when you’re on-the-go and only one of your phones is subscribed to a plan but you want you other devices to have an Internet connection as well. There are only a few switches that need to be enabled for you to turn your Galaxy A50 into a personal hotspot and everything should work perfectly. However, some of the owners have reported that the mobile hotspot on their units is no longer working. mobile hotspot not working on samsung galaxy a50

That’s what we need to address in this post. We will need to find out the reason why this problem occurs in the first place. Knowing the cause is key to determining what the real problem is and that’s what all you need to fix this problem. So, if you’re one of the owners of this device and are currently being bugged by a similar problem, continue reading this article as we may be able to help you one way or another. 

Fixing a Galaxy A50 with mobile hotspot that’s not working

We have encountered this kind of problem a few times in the past and it’s not really a serious one. In fact, you may be able to fix it by doing one or a couple of troubleshooting procedures. But what we need to do here is to consider all possibilities and rule them out one after another until we can determine the problem. And here’s what you need to do: 

First solution: Perform the Forced Restart on the Galaxy A50

A forced restart can oftentimes fix problems that occurred without apparent reason or cause. If you were able to use your phone as a personal hotspot prior to this problem, then odds are that it’s just a minor issue with the firmware, or even just a glitch. That’s the reason why you have to do the forced restart before doing any other procedures. The forced restart is a simulated battery removal that will refresh your phone’s memory and reload all services, including network services that may have crashed for some reason. This is how it’s done on your Samsung Galaxy A50: 


  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.

Once your cellphone has successfully rebooted, try to see if the mobile hotspot service is now working properly. If still not, then try the next solution. 

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Second solution: Make sure you have a connection via mobile data

What you will be sharing if mobile hotspot was working is an internet connection via mobile data. So, if it’s not working in the first place, mobile hotspot should not work as well. If the first solution failed to fix the problem, then what you have to do next is to look into the possibility that the cellular data service might not be working. Here’s what you have to do to know if it works: 

  1. Try sending a picture message to your own number while mobile data is enabled. If the message goes through, then it’s working properly. 
  2. Browse any website using a web browser with mobile data is enabled. If you can actually browse some sites, then your phone has an internet connection. 

However, if you can neither send MMS nor browse the web through cellular data, then you will have to troubleshoot your phone for a non-working mobile data. We’ve already published a few articles that will help you fix your phone that’s having such kind of a problem. 

On the other hand, if mobile data is working fine but your phone still  has a non-working mobile hotspot, then move on to the next solution. 

Third solution: Reset the Network Settings on your phone

After doing the first two procedures and your phone still has a problem making the mobile hotspot to work, then what you have to do next is to reset the network settings of your device. It is a more general procedure but also very effective in fixing network-related problems like this. Here’s how it’s done on your Samsung Galaxy A50: 

How to reset the Network Settings

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and tap General management. 
  4. Touch Reset. 
  5. Tap Reset network settings. 
  6. Tap Reset settings. 
  7. If prompted, enter your PIN, Password or Pattern. 
  8. Finally, tap Reset.

Once the network reset is done, try to see if your phone can now make mobile hotspot work like before again. If the problem remained, then move on to the next solution. 

Fourth solution: Delete the old system cache so it will be replaced

Another possibility that we have to look into is that this problem might have been caused by some cached files that got corrupted for some reason. That’s why the next thing that you have to do is to delete the old system cache so that Android will create a new one. This might be the solution that can make your device work again and here’s how it’s done: 

How to Wipe Cache Partition on Galaxy A50

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A50 logo shows, release the keys.
  4. Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

After the restart and once your device has become ready, make sure mobile data is enabled and then turn on the mobile hotspot service. If the problem is fixed, then continue using your phone as a personal hotspot while  you’re mobile, but if it remained, then move on to the next solution. 

Fifth solution: Master Reset your Galaxy A50

As long as your device does not have any signs of physical or liquid damage, you should be able to fix it by resetting it. However, before you actually do that, make sure to create a copy of your important files and data because they will be deleted and it would be difficult for you to recover them once they’re gone. After which, remove your Google account from your phone and then follow these steps to reset your phone: 

How to Master Reset a Galaxy A50

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A50 logo shows, release the keys.
  4. Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that this simple troubleshooting guide has been able to help you. Thanks for reading!