Samsung Galaxy A20 Troubleshooting

What issues are you experiencing?

Calls & Texts


  • No sound and other audio issues
  • Loudspeaker doesn't have any sound
  • Bluetooth headset has no sound
  • Notifications don't play



  • 32 GB ROM
  • 3 GB RAM
  • with microSD and supports up to 1 TB (dedicated slot)


  • Android 9.0 (Pie); One UI
  • Exynos 7884
  • Octa-core (2x1.6 GHz & 6x1.35 GHz)


  • Comes with stereo speakers
  • 3.5mm jack
  • Active noise cancellation with dedicated mic

Battery Life

  • Non-removable Li-Po 4000 mAh battery
  • Fast battery charging 15W


  • Super AMOLED capacitive touchscreen, 16M colors
  • 6.4 inches, 100.5 cm2 (~85.0% screen-to-body ratio)
  • 720 x 1560 pixels, 19.5:9 ratio (~268 ppi density)


  • Wi-Fi 802.11 b/g/n, Wi-Fi Direct, hotspot
  • Bluetooth 5.0, A2DP, LE
  • NFC
  • FM radio
  • USB 2.0, Type-C 1.0 reversible connector, USB On-The-Go


Main Camera

  • 13 MP, f/1.9, 28mm (wide), AF
  • 5 MP, f/2.2, 12mm (ultrawide)
  • LED flash, panorama, HDR
  • [email protected]

Selfie Camera

  • 8 MP, f/2.0


  • Dimensions: 158.4 x 74.7 x 7.8 mm (6.24 x 2.94 x 0.31 in)
  • Weight: 169 g (5.96 oz)
  • Build: Front glass, plastic body
  • SIM: Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)

Recent Guides

Bixby Voice keeps stopping on Samsung Galaxy A20. Here’s the fix.

By Felix Harley | November 7, 2019

The Bixby Voice is just one of the services of Samsung’s personal assistant Bixby. The voice is the one responsible in executing your voice commands, although Bixby works all the time when one of its services is being used. But some owners of the Samsung Galaxy A20 have reported to us about the error ‘Bixby

What to do if Gmail keeps stopping on Samsung Galaxy A20

By Felix Harley | November 7, 2019

The ‘Gmail keeps stopping’ error that seems to be bothering some owners of the Samsung Galaxy A20 literally means the app has crashed. It occurs from time to time but it’s not really that hard to fix. In fact, you may be able to make Gmail work perfectly again after doing one or just a

How to fix Samsung Galaxy A20 that keeps freezing and lagging

By Felix Harley | November 7, 2019

When a smartphone like Samsung Galaxy A20 with really good hardware specs keeps freezing and lagging, you can almost expect it to be a software issue. Such issues may be caused by apps or a problem with the firmware itself. However, if your phone has recently suffered a drop or got submerged in water for

How to fix Samsung Galaxy A20 stuck on Black Screen of Death

By Felix Harley | November 7, 2019

Some owners of the Samsung Galaxy A20 have experienced being stuck on the black screen of death. Most of the reports we received said that their phones just powered down without apparent reason and would no longer respond. Normally, users would think that it’s an issue with the hardware but more often than not, it’s

How to fix Samsung Galaxy A20 that’s running slow

By Felix Harley | November 6, 2019

Packed with latest hardware technologies and running on Android 9 with Samsung’s One UI, the Samsung Galaxy A20 is actually a great phone in its category. It may not be as fast as the flagship devices but it should still run smoothly without any issues especially if you got it brand new from your provider.

How to fix Samsung Galaxy A20 that won’t turn on

By Felix Harley | November 5, 2019

The Samsung Galaxy A20 has some impressive hardware specs and can easily dominate the competition. However, just like any other device, it’s not perfect and you may encounter a problem or two while using it. In fact, some owners already reported to us that their units won’t turn on anymore. There were those who said