How to fix Samsung Galaxy A20 that won’t turn on

Note: This article is for the Galaxy A20 model, Check here to fix your Galaxy S20 that won’t turn on

The Samsung Galaxy A20 has some impressive hardware specs and can easily dominate the competition. However, just like any other device, it’s not perfect and you may encounter a problem or two while using it. In fact, some owners already reported to us that their units won’t turn on anymore. There were those who said that their phones got stuck on the black screen, while others reported that their devices just turned off and would no longer respond. 

Such problem occurs from time to time and while it may seem like a serious issue, in reality, it’s just a minor firmware problem. It’s not the first time we encountered this issue so we already know a thing or two that could help you make your Galaxy A20 respond again. So, in this post, I will share with you the most effective solutions we’ve been using in addressing this problem. If you’re one of the owners of this device and are currently being bugged by a similar issue, continue reading as this article may be able to help you one way or another. 

Now, before anything else, if you have other issues with your phone, make sure you drop by our troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar to yours on that page and feel free to use the solutions we suggested. If they don’t work or if you need further assistance, fill up our Android issues questionnaire and hit submit to contact us.

Fixing Galaxy A20 that won’t turn on

Here’s the fact, most of the time, this problem is just due to a minor firmware issue or crash. It may seem like a serious hardware problem as it leaves the phone unresponsive but you can actually fix it on your own without having to go to the shop and let the tech check the phone for you. You can fix this problem provided that your phone doesn’t have physical or liquid damage. With that said, here’s what you need to do: 

First solution: Force Restart your Galaxy A20

That’s right! A forced restart will make your phone respond again. In fact, it can be the only thing you need to do to get the device going. It’s a simulated battery removal that refreshes your phone’s memory and reloads its apps and services. Here’s how it’s done on your Galaxy A20: 

1. Press and hold the Volume Down button and don’t release it yet. 
2. While holding down the volume button, press and hold the Power key as well. 
3. Keep both keys held down together for 15 seconds or more. 

If the logo shows on the screen, then it’s a sign that the phone has responded to this method and it means that the problem is fixed. However, if it still won’t turn on after the first try, then repeat the process a few more times. After that and your phone is still not responding, then move on to the next solution. 

Second solution: Charge phone and do the forced restart

After doing the forced restart a few times and your phone still won’t turn on, then it’s possible that it’s just because the battery got drained. If you’ve tried connecting the phone to the charger and it’s not responding or charging, then the simple battery drain may have caused the system to crash. Yes, I encountered this problem a few times and it could happen to you. If you notice, when a phone reaches a certain level, the brightness may become dimmer and other services may be turned off. When you let the phone run out of battery like when you forgot to charge it before you went to bed, there’s always a possibility that the system would crash just before the battery runs out. As a result, you’d be dealing with a couple of minor issues that both result to an unresponsive device. But don’t worry, you can always fix this kind of problem and here’s what you need to do: 

1. Plug the charger to a working wall outlet. 
2. Using the original cable, connect the phone to its charger. 
3. Regardless of whether the phone shows the charging symbol or not, leave it connected to the charger for at least 10 minutes. 
4. After which and while the phone is still connected to the charger, press and hold the Volume Down button and don’t release it yet. 
5. While holding down the volume button, press and hold the Power key as well. 
6. Keep both keys held down together for 15 seconds or until the Galaxy A20 logo shows on the screen.

If you were able to make your phone respond again by doing any of the steps above but the problem occurs from time to time, then you have to backup your files and reset your phone. Here’s an effective way to reset your device: 

1. Remove your Google and Samsung accounts so you won’t be locked out. 
2. Turn off the device.
3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
4. When the Galaxy A20 logo shows, release all three keys.
5. Your Galaxy A20 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
6. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
7. Press Power button to select.
8. Press the Volume down key until ‘Yes’ is highlighted.
9. Press Power button to select and start the master reset.
10. When the master reset is complete, ‘Reboot system now’ is highlighted.
11. Press the Power key to restart the device.

On the other hand, if your phone continues to be unresponsive and still won’t turn on after doing the procedures, then it’s time to bring it to the shop or back to the store so that a technician can check it up for you. 

I hope that we’ve been able to help you fix your Galaxy A20 that won’t turn on. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook page or follow us on Twitter. You may also visit our Youtube channel as we publish helpful videos every week.