Samsung Galaxy A6 Troubleshooting

Samsung Galaxy A6

What issues are you experiencing?

Internet & Network


  • How to take a screenshot
  • Unfortunately, Camera has stopped
  • Warning: Camera failed
  • Camera is out of focus

Calls & Texts


  • No sound and other audio issues
  • Loudspeaker doesn't have any sound
  • Bluetooth headset has no sound
  • Notifications don't play




Recent Guides

What to do if your Samsung Galaxy A6 2019 is not charging (easy steps)

By Grace | June 2, 2019

Samsung has confirmed the release of its latest mid-range duo, the 2018 Galaxy A6 and Galaxy A6+ smartphones that are set to hit the market this month. The new Galaxy handsets sport high-end features including a premium design, Infinity Displays with Super AMOLED panels, a dual camera, octa-core processor, and long lasting battery, to name

How to fix your Samsung Galaxy A6 2019 that keeps disconnecting from Wi-Fi network [Troubleshooting Guide]

By Felix Harley | June 2, 2019

Unstable Internet connection or Wi-Fi drops in mobile devices can be due to a software or hardware issue on the network equipment and on the device itself. To rule out software problems, you will need to troubleshoot both the modem/wireless router and your problematic device. If the problem persists, then that’s when you will consider

How To Fix Samsung Galaxy A6 Black Screen After Drop

By Chadwick Buenaflor | June 2, 2019

The #Samsung #Galaxy #A6 is one of the latest members in the A series of devices released this year. This phone uses an Aluminum body with a 5.6 inch Super AMOLED screen. Under the hood is the Exynos 7870 octa core processor combined with 4GB of RAM which allows the device to run apps smoothly.

How to fix your Samsung Galaxy A6 2019 that cannot send or receive text (SMS) messages (easy steps)

By Harold | June 2, 2019

Several factors can cause your device to encounter problems with sending or receiving text (SMS) messages. Oftentimes, such problems are inflicted by network errors like intermittent signal or no service. Other triggers are incorrect settings, software glitches and malware. On the hardware aspect, it’s likely due to a bad SIM card or other relevant hardware

Samsung Galaxy A6 Reset Guide: How to Soft Reset, Reset Network Settings, Reset All Settings and Factory Reset

By Harold | June 2, 2019

When problems occur to your Samsung Galaxy A6 or any smartphone for that matter and you don’t know what the issue is, a reset will always be the best decision you can make. It can solve almost every software problem you may encounter that’s why it’s imperative that you know how to reset your device.

How To Fix Samsung Galaxy A6 Battery Drains Fast

By Chadwick Buenaflor | June 2, 2019

The #Samsung #Galaxy #A6 is one of the newer models of the A series of devices released this year. This phone uses an Aluminum body and sports a 5.6 inch Super AMOLED display which is great to use for viewing various multimedia content. Under the hood is an Exynos 7870 octa core processor with 4GB



  • 64 GB, 4 GB RAM
  • 32 GB, 3 GB RAM
  • microSD, up to 256 GB (dedicated slot)


  • Android 8.0 (Oreo)
  • Exynos 7870 Octa (14 nm)
  • Octa-core 1.6 GHz Cortex-A53
  • Mali-T830 MP1


  • comes with a loudspeaker
  • 3.5mm jack
  • Active noise cancellation with dedicated mic
  • Dolby Atmos sound (headphones only)

Battery Life

  • Non-removable Li-Ion 3000 mAh battery
  • Up to 24 hours talk time (approx.)
  • Up to 74 hours music play (approx.)


  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.6 inches, 79.6 cm2 (~75.0% screen-to-body ratio)
  • 720 x 1480 pixels, 18.5:9 ratio (~294 ppi density)


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth 4.2, A2DP, LE
  • comes with A-GPS, GLONASS, BDS
  • microUSB 2.0
  • FM radio


  • 16 MP, f/1.7, 26mm (wide), PDAF
  • LED flash, panorama, HDR
  • [email protected] video recording
  • 16 MP, f/1.9, 26mm (wide)
  • LED flash


  • Dimensions: 149.9 x 70.8 x 7.7 mm (5.90 x 2.79 x 0.30 in)
  • Weight: 159 g (5.61 oz)
  • Front glass, aluminum body
  • Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)