Samsung Galaxy A6 Reset Guide: How to Soft Reset, Reset Network Settings, Reset All Settings and Factory Reset

When problems occur to your Samsung Galaxy A6 or any smartphone for that matter and you don’t know what the issue is, a reset will always be the best decision you can make. It can solve almost every software problem you may encounter that’s why it’s imperative that you know how to reset your device.

In this post, I will walk you through in resetting your phone in different ways. There are also other reset procedures you should know like how to perform the soft reset or how to reset the network settings in your device. Continue reading as this article may be able to help you one way or another.

If however, you are looking for a solution to a different problem, drop by our troubleshooting guide for we have already addressed the most common issues with this phone. Find problems that are similar with yours and use the solutions we suggested. If they don’t work for you or if you need more help, then feel free to contact us through our Android issues questionnaire.

How to perform the Forced Reboot or Soft Reset on Galaxy A6

This method will come in handy if your Galaxy A6 has frozen or got stuck on the black screen of death wherein the device no longer responds to touches or anything that you do. More often than not, such problem is caused by a firmware crash and the best solution for it is the soft reset. It’s a simulated battery removal and phones with non-removable batteries should respond to it. Here’s how it’s done…

  • Press and hold the volume down button and the power key simultaneously for 10 seconds or more.

This would be enough to make your phone boot up but if it’s still unresponsive after this, you should try the other method:

  1. Press and hold volume down button and don’t let go of it yet.
  2. Now, press and hold the power key while holding down the volume down button.
  3. Keep both keys held down together for 10 seconds or more.

It’s the same as the first but this time we’re making sure the power key is pressed after the volume down button.

How to Reset Network Settings on Galaxy A6

You will need to do this if your phone has some issues connecting to networks or other devices. For instance, if it can no longer connect to the Wifi network it used to connect or won’t pair with your Bluetooth devices. When it’s done, the following changes will occur by performing a reset of network settings.

  • Stored Wi-Fi networks will be deleted.
  • Paired Bluetooth devices will be deleted.
  • Background data sync settings will be turned on.
  • Data restrictive settings in applications that were manually turned on/off by the customer will be reset to the default setting.
  • Network selection mode will be set to automatic.

Only the mobile data will be left enabled once its done so you will need to enable Wifi if you want to connect to a hotspot in your area. Here’s how to reset network settings in your phone…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset network settings.
  4. If you have set up a PIN, enter it.
  5. Tap RESET SETTINGS. Once complete, a confirmation window will appear.

How to Reset All Settings in your Galaxy A6

If you’ve changed some settings in your phone and you don’t know how to revert them back to default, then this procedure will come in handy. It also has similar effects as with a reset but none of your files and data will be deleted when it’s done. So, basically, it’s effective in dealing with almost all settings and/or configuration and here’s how it’s done…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset settings.
  4. If you have set up a PIN, enter it.
  6. The device will restart to perform the reset of settings.

How to Factory Reset Galaxy A6

It is the most popular and used reset procedure because it’s easy and we actually recommend this if you’re having minor issues with your phone and if it can still boot up successfully. For instance, you will use this procedure if your phone has become so slow or has poor performance. But since it’s a factory reset, you will lose all files that are stored in your phone’s internal storage so you need to make a backup of the important things you don’t want to lose. Here’s how this reset is done:

    1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
    2. From the Home screen, swipe up on an empty spot to open the Apps tray.
    3. Tap Settings > Cloud and accounts > Backup and restore.
    4. Tap the following sliders to desired setting:


  • Back up my data
  • Automatic restore


  1. Tap the Back key (bottom right) until you reach the main Settings menu.
  2. Tap General Management > Reset > Factory data reset.
  3. Scroll to the bottom of the screen, then tap RESET > DELETE ALL.
  4. If you have screen lock turned on, enter your credentials.
  5. If prompted to verify your Samsung account, enter the password, then tap CONFIRM.
  6. Wait for the device to reset.

You will have to setup your phone like new again after this is done.

How to perform Master Reset on your Galaxy A6

The master reset is actually like the factory reset but we use a different term for it so that our readers can easily distinguish and understand what we’re talking about. This method is done differently and it will come in handy once the phone no longer boots up or has some issues with the firmware. If your phone can no longer boot up and you will have to do this procedure, the files that are saved in your phone’s internal storage will be deleted and you may not be able to retrieve those. Here’s how it’s done:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight “wipe data / factory reset.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, “Reboot system now” is highlighted.
  9. Press the Power key to restart the device.

Just like factory reset, you will also have to setup your device like new after this.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!


Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

TheDroidGuy Mailbag

🛠️If you have questions, check our Help section for details on how to submit your questions.💡

Posts You Might Like

Leave a Comment