How to fix your Samsung Galaxy A6 2019 camera that’s not working, error: Warning camera failed [Troubleshooting Guide]

There are two possible reasons as to why you will be prompted with the Warning: Camera failed error on your Samsung Galaxy A6 2018 device. First is that the Camera app might have failed to load or was able to load but crashed. Second is that your device might have obtained some hardware damage from accidentally drops or liquid exposure. Aside from the Warning camera failed error, you may likewise see a pertinent error that says “Unfortunately, Camera has stopped” on your Galaxy A6 2018 screen while attempting to use the camera app. This can be so annoying if you badly needed to use the camera at the moment.

Before rushing to a Samsung service center, you still can try some means to fix the problem on your end. Highlighted below are some applicable solutions you can try on to troubleshoot and rule out software problems that might have triggered this camera error. Read on for more details.

Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds. Don’t worry it’s free. But if you still need our help, then fill up our Android issues questionnaire and hit submit to contact us.

First solution: Force stop camera app then restart the phone.

Like any other apps, the Camera app may also succumb into random errors and would fail to work as intended. If this is the first time you’re having trouble with your Galaxy A6 2018 camera app, then it’s probably just a random glitch that’s easily remedied by restarting the app and the phone itself. Here’s what you should do then:

  1. Tap to open the Apps menu screen.
  2. Tap Settings.
  3. Go to Application Manager.
  4. Swipe left to select All tab.
  5. Scroll down and tap on Camera.
  6. Tap the Force Stop button to quit the camera app.

After closing the camera app, reboot/soft reset your phone to clear and refresh it’s internal memory and dumps any errant cache files that might have also caused conflict to the camera application.

To soft reset your Galaxy A6 2018, simply press and hold the Volume Down button and Power button simultaneously for about 10 to 20 seconds and then release both buttons when the phone power cycles.

After it reboots, launch the Camera app again and see if the camera failed warning is gone. Continue to troubleshoot if the error reoccurs.

Second solution: Clear app cache and data on your Galaxy A6 2018.

Errant cache files can also trigger errors when using an application. To make sure this isn’t what’s causing the camera app to fail or to encounter an error, clearing cache and data on the camera app can help. Here’s how it’s done:

  1. Tap to open the Apps menu screen.
  2. Tap Settings.
  3. Go to Application Manager.
  4. Swipe left to select All tab.
  5. Scroll down and tap on Camera.
  6. Tap the Clear Cache button to wipe cache from the camera app.
  7. You can also tap the Clear Data button to erase temporary data on the camera app.

Aside from the Camera app, clearing cache and data from the Gallery app can also help. The Camera and Gallery apps are interrelated applications and work side by side. Thus, if there’s a problem with the Gallery like when the app has crashed or become corrupted, the Camera app may also be affected. To ensure that this isn’t happening, clear cache and data on the Gallery app as well.

Third solution: Update phone software to the latest version available.

Installing the latest software update on your device can also help get rid of any bug-inflicted errors and system problems. New system updates usually offer bug fixes for security enhancements. If you haven’t updated your Galaxy A6 2018 to the latest Android version released, then check for and manually install the latest system update on your phone. Here’s how:

  1. Swipe up from the bottom of the Home screen to launch view and access the Apps screen.
  2. Tap Settings.
  3. Scroll to and tap Software Update.
  4. Select the option to Download updates manually.

Wait for the phone to search for system updates. You will then see an update notification if a new system update is available for download. Otherwise, you’ll be prompted with a message saying that your phone is up to date. Your phone must have a strong and stable Wi-Fi internet connection, ample of storage, and at least 50 percent battery to complete the update download and installation.

Fourth solution: Wipe cache partition on your Galaxy A6 2018.

If your phone’s camera app started to glitch after installing an update, then it’s likely a post-update issue that can easily be remedied by wiping cache partition on the phone. Apps and the phone system can become rogue following a system transition as some changes weren’t properly applied. To clear this out, wiping cache partition is recommended. Here’s how it’s done:

  1. Turn off the phone completely.
  2. Press and hold the Volume Up and Power buttons simultaneously for a few seconds and then release both buttons when the Samsung logo appears.
  3. As soon as you see the Android bot logo, tap on the screen to enter recovery mode. You will then a list of options including reboot system now, reboot to bootloader, wipe data/factory reset, wipe cache partition, and others.
  4. Press the Volume Down button several times to highlight/select wipe cache partition option.
  5. Then press the Power button to confirm selection. Your phone will then start wiping cache partition and then prompts you to Reboot system now when done.
  6. Press the Power button to confirm system reboot.

Test the camera app as soon as the phone boots up to see if the error is gone.

Fifth solution: Master reset and restore your Galaxy A6 2018 to its factory defaults.

Wiping your phone and restoring the default settings are usually among the last options to consider if all else failed to offer solution. Your device may be going through some fatal system errors that eventually afflicted the camera and relevant applications on the phone. All these can potentially be rectified by a master reset. This will erase everything from your device, thus backing up critical data is recommended beforehand. Here’s how a master reset or factory data reset is done:

  1. Tap to open the Settings app.
  2. Navigate to Cloud and accounts.
  3. Tap the option to Backup and restore then turn on Back up my data and Restore options, if necessary.
  4. Go back to Settings-> General management menu.
  5. Then tap Reset.
  6. Select Factory data reset from the given options.
  7. Then tap Reset device.
  8. If prompted, enter your password or PIN to continue.
  9. Then tap Delete all to confirm reset.

Software-related issues are usually obliterated by a full system reset and so your camera app should already be working properly again. If the camera failed warning still shows after a master reset, then you’re most likely dealing with hardware damage.

Other options

For further suggestions and more advanced troubleshooting procedures, contact your carrier or Samsung Support. If you suspect that the problem is attributed to hardware damage, then take your device to a Samsung-authorized service center instead. You’re most likely dealing with hardware problem if the Camera failed error persists and the camera app on your Galaxy A6 2018 smartphone still won’t work after exhausting all possible solutions to fix it on your end. In that case, your phone needs service.


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