Samsung Galaxy A6 Troubleshooting

Samsung Galaxy A6

What issues are you experiencing?

Internet & Network


  • How to take a screenshot
  • Unfortunately, Camera has stopped
  • Warning: Camera failed
  • Camera is out of focus

Calls & Texts


  • No sound and other audio issues
  • Loudspeaker doesn't have any sound
  • Bluetooth headset has no sound
  • Notifications don't play




Recent Guides

How to fix No SIM card error on your Samsung Galaxy A6 2019 (easy steps)

By Harold | October 12, 2019

When your phone fails to read or recognize the SIM card, it will give you an error message saying so. Among the pertinent errors to show up would include No service, Invalid SIM, SIM card not detected and No SIM card error. Tackled in this post is on the No SIM card error transpiring on

Samsung Galaxy A6 Reset Guide: How to Soft Reset, Reset Network Settings, Reset All Settings and Factory Reset

By Harold | October 12, 2019

When problems occur to your Samsung Galaxy A6 or any smartphone for that matter and you don’t know what the issue is, a reset will always be the best decision you can make. It can solve almost every software problem you may encounter that’s why it’s imperative that you know how to reset your device.

How to fix a Samsung Galaxy A6 2019 smartphone that keeps prompting SD card not detected error (easy steps)

By Harjie Hisona | October 12, 2019

SD card problems in mobile devices can be attributed to software issues or faulty hardware. Your phone will usually prompt an error message saying that the SD card is not working or that it cannot read or detect the SD card. Tackled in this post is a pertinent issue on the Samsung Galaxy A6 2018

How To Fix Samsung Galaxy A6 No Cellular Network Available Error

By Chadwick Buenaflor | October 12, 2019

Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #A6 fix the issues that they are experiencing with their phone. This is a recently released premium mid range model which has several good features including a 5.6 inch Super AMOLED display, a 16MP rear

How to fix your Samsung Galaxy A6 2019 that keeps disconnecting from Wi-Fi network [Troubleshooting Guide]

By Felix Harley | October 10, 2019

Unstable Internet connection or Wi-Fi drops in mobile devices can be due to a software or hardware issue on the network equipment and on the device itself. To rule out software problems, you will need to troubleshoot both the modem/wireless router and your problematic device. If the problem persists, then that’s when you will consider

How To Fix Samsung Galaxy A6 Black Screen After Drop

By Chadwick Buenaflor | October 10, 2019

The #Samsung #Galaxy #A6 is one of the latest members in the A series of devices released this year. This phone uses an Aluminum body with a 5.6 inch Super AMOLED screen. Under the hood is the Exynos 7870 octa core processor combined with 4GB of RAM which allows the device to run apps smoothly.



  • 64 GB, 4 GB RAM
  • 32 GB, 3 GB RAM
  • microSD, up to 256 GB (dedicated slot)


  • Android 8.0 (Oreo)
  • Exynos 7870 Octa (14 nm)
  • Octa-core 1.6 GHz Cortex-A53
  • Mali-T830 MP1


  • comes with a loudspeaker
  • 3.5mm jack
  • Active noise cancellation with dedicated mic
  • Dolby Atmos sound (headphones only)

Battery Life

  • Non-removable Li-Ion 3000 mAh battery
  • Up to 24 hours talk time (approx.)
  • Up to 74 hours music play (approx.)


  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.6 inches, 79.6 cm2 (~75.0% screen-to-body ratio)
  • 720 x 1480 pixels, 18.5:9 ratio (~294 ppi density)


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth 4.2, A2DP, LE
  • comes with A-GPS, GLONASS, BDS
  • microUSB 2.0
  • FM radio


  • 16 MP, f/1.7, 26mm (wide), PDAF
  • LED flash, panorama, HDR
  • [email protected] video recording
  • 16 MP, f/1.9, 26mm (wide)
  • LED flash


  • Dimensions: 149.9 x 70.8 x 7.7 mm (5.90 x 2.79 x 0.30 in)
  • Weight: 159 g (5.61 oz)
  • Front glass, aluminum body
  • Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)