Samsung Galaxy A6 Troubleshooting

Samsung Galaxy A6

What issues are you experiencing?

Internet & Network


  • How to take a screenshot
  • Unfortunately, Camera has stopped
  • Warning: Camera failed
  • Camera is out of focus

Calls & Texts


  • No sound and other audio issues
  • Loudspeaker doesn't have any sound
  • Bluetooth headset has no sound
  • Notifications don't play




Recent Guides

5 Best Selfie Phone With Front LED Flash Camera Light In 2019

By Brad | May 4, 2019

Do you want your smartphone to take great selfies? Then you need to be careful as to what smartphone you buy, as a lot of phones have poor front-facing cameras. They’re often blurry and hard to get any measure of quality out of. Even phones that say they have a higher megapixel count on the

What to do if your Samsung Galaxy A6 2019 is not charging (easy steps)

By Grace | May 4, 2019

Samsung has confirmed the release of its latest mid-range duo, the 2018 Galaxy A6 and Galaxy A6+ smartphones that are set to hit the market this month. The new Galaxy handsets sport high-end features including a premium design, Infinity Displays with Super AMOLED panels, a dual camera, octa-core processor, and long lasting battery, to name

How to fix your Samsung Galaxy A6 2019 that cannot send or receive text (SMS) messages (easy steps)

By Harold | May 4, 2019

Several factors can cause your device to encounter problems with sending or receiving text (SMS) messages. Oftentimes, such problems are inflicted by network errors like intermittent signal or no service. Other triggers are incorrect settings, software glitches and malware. On the hardware aspect, it’s likely due to a bad SIM card or other relevant hardware

How to fix a Samsung Galaxy A6 2019 smartphone that is stuck on black screen of death (easy steps)

By Harold | May 4, 2019

Just this May, Samsung released an octa-core handset and the latest addition to its patented Galaxy lineup, branded as the Galaxy A6 (2018). The new Samsung handset runs on Android 8.0 (Oreo) platform. While there’s still no negative reports that surface regarding early issues experienced by the first few owners of this new Samsung handset,

How to fix screen flickering problem on your Samsung Galaxy A6 (2019) smartphone (easy steps)

By Grace | May 4, 2019

Screen flickering issues in mobile devices can either be due to a software glitch like rogue apps or the phone system that’s acting up. In some cases, a device screen flickers due to certain display settings that aren’t configured accordingly. There are also instances when the phone screen flickers upon opening or loading multimedia files

How to fix your Samsung Galaxy A6 2019 that keeps disconnecting from Wi-Fi network [Troubleshooting Guide]

By Felix Harley | May 3, 2019

Unstable Internet connection or Wi-Fi drops in mobile devices can be due to a software or hardware issue on the network equipment and on the device itself. To rule out software problems, you will need to troubleshoot both the modem/wireless router and your problematic device. If the problem persists, then that’s when you will consider



  • 64 GB, 4 GB RAM
  • 32 GB, 3 GB RAM
  • microSD, up to 256 GB (dedicated slot)


  • Android 8.0 (Oreo)
  • Exynos 7870 Octa (14 nm)
  • Octa-core 1.6 GHz Cortex-A53
  • Mali-T830 MP1


  • comes with a loudspeaker
  • 3.5mm jack
  • Active noise cancellation with dedicated mic
  • Dolby Atmos sound (headphones only)

Battery Life

  • Non-removable Li-Ion 3000 mAh battery
  • Up to 24 hours talk time (approx.)
  • Up to 74 hours music play (approx.)


  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.6 inches, 79.6 cm2 (~75.0% screen-to-body ratio)
  • 720 x 1480 pixels, 18.5:9 ratio (~294 ppi density)


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth 4.2, A2DP, LE
  • comes with A-GPS, GLONASS, BDS
  • microUSB 2.0
  • FM radio


  • 16 MP, f/1.7, 26mm (wide), PDAF
  • LED flash, panorama, HDR
  • [email protected] video recording
  • 16 MP, f/1.9, 26mm (wide)
  • LED flash


  • Dimensions: 149.9 x 70.8 x 7.7 mm (5.90 x 2.79 x 0.30 in)
  • Weight: 159 g (5.61 oz)
  • Front glass, aluminum body
  • Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)