When a high-end smartphone like the new Google Pixel 3a powered down on its own and won’t turn on again, you would immediately think there’s an issue with its hardware. However, it’s actually not a problem with the hardware but the firmware. If you’ve heard about a system crash, this could be just another case
The black screen of death (BSoD) may occur from time to time and you may even encounter it more often than you think regardless of the phone you’re using. We have readers who own the LG G6 Plus who’ve been complaining about their devices that reportedly stopped responding. Some said their phones just turned off
If your new Samsung Galaxy S10 Plus won’t turn on out of the box, then no doubt it’s a manufacturing issue. You don’t have to deal with it so the best thing you could do is bring it back to the store and have it replaced. It is always a rule of thumb to get
We have some readers that own the Alcatel Idol 5S that contacted us about a problem wherein their devices reportedly turned off by themselves and would no longer respond or turn on. The screen are said to be black and unresponsive. The same is true with the buttons. Needless to say, those units seem to
There are a lot of things that may happen even to powerful smartphones like the Samsung Galaxy S9 Plus. You may encounter some performance related issues like crashes, freezes and lags. The most common among these issues is when the phone stops responding and frozen on a certain screen or a black screen. This is
When a new phone just shuts down and won’t turn on, it’s likely due to a system malfunction. In most cases, errant apps, bad updates, and system data corruption are to blame. In worst cases, it emerges among other symptoms of hardware damage, particularly a bad battery or other relevant components. Hardware-related power issues usually
The Samsung Galaxy S10 Plus is one of the most powerful smartphones available in the market today but it’s not free of problems and errors. In fact, some owners of the device contacted us about it saying that their units turned off and would no longer respond after that. The phone remains unresponsive no matter
Glitches and crashes happen all the time. I’ve encountered countless cases like these since we started providing support to our readers. We have been contacted by some of our readers regarding their Samsung Galaxy A5 units that reportedly went black while charging and became unresponsive. By that, they mean that their phones no longer responds
With its huge battery, it is apparent that one of LG X Charge selling-points is its long uptime but that would be put to waste if your phone freezes and would no longer respond. Such is the case with some of our readers that own this device. Some reported that their phone got stuck on
There are a lot of possible reasons as to why a smartphone would suddenly refuse to power on. But generally, it’s either a software issue or faulty hardware. In most cases though, no power issues in mobile devices are attributed to software problems like when something triggers the battery or power system to go rogue
A freezing issue in all variants of android devices is common and a lot of users have been complaining about it. Even how powerful your device is, there is still a chance that this type of problem will occur every now and then. One of the reasons that freezing issue is happening is when the
It’s been almost a couple of months since OnePlus 6 has been released and many owners have turned to online forums to seek assistance for their problems. One of the most commonly reported issues is that the phone reportedly turns off on its own and would no longer turn back on. Some brought their devices
The Samsung Galaxy Note 9 is probably the best and most powerful so far and it should work without a hitch out of the box. But we all know problems may happen even to smartphones with impressive specs as they’re not perfect and they depend on how reliable their hardware and software are. In this
When a smartphone with pretty impressive hardware specifications like the Motorola Moto G5+ turns off by itself and would no longer turn back on when you press the power key, it’s possible that the problem is with the firmware or the hardware. It could be just a minor issue or a very complicated hardware problem