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How to Hard Reset or Master Reset your new Samsung Galaxy S10e

A hard reset or master reset is just another way of doing the factory reset. Basically, they have the same benefits but performed differently. Apparently, this method is far more complicated so we don’t usually suggest this to our readers whose phones can still boot up successfully and can access Settings. However, if your device can no longer boot up successfully, then this is the reset you need to do.

Continue reading as I will guide you on how to do the hard reset or master reset on your new Samsung Galaxy S10e that might not be working properly. I will tell you what to do prior to the reset so that you won’t get locked out of your phone once the reset is done. If you’re one of the owners who haven’t tried this yet, it’s time you take a little time knowing about this method as you may need to do it in the future.

For those who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common issues with this phone. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you or if you still need our help, contact us anytime through our Android issues questionnaire.

Detailed Guide on How to Hard Reset or Master Reset Galaxy S10e

While the hard reset is basically the same as the factory reset, there are things you don’t have to forget before doing it as you may be locked out of your device. The Anti-Theft feature or Factory Reset Protection is an essential feature of the new Android devices. If the master reset is performed while the Google account is still set up on the phone and that you use a different account after the reset, the FRP will be triggered and you may no longer be able to gain access to your device.

ALSO READ: How to Factory Reset your new Samsung Galaxy S10e

To prevent this from happening, you must remove your Google account from your device before booting it up into the Recovery Mode and doing the reset. Or, make sure you know your Google ID and password and you use those to setup your device again after the reset. Here’s how to remove your Google account from your device:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Accounts and backup > Accounts > Google.
  3. Tap your Google ID email address if multiple accounts are setup. Repeat for each account.
  4. Tap Remove account > REMOVE ACCOUNT.

If you have important files saved in your phone’s internal storage, move them over to your SD card or computer or you may save them in the cloud as they will be deleted during the process. After the backup and the removal of your Google account, follow these steps to hard reset or master reset your Galaxy S10e:

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook page or follow us on Twitter.

How to Factory Reset your new Samsung Galaxy S10e

Most of the time a factory reset can help you fix the problem with your phone especially if it concerns the firmware or applications. While the new Samsung Galaxy S10e is a powerful device with pretty impressive hardware specs, there would always come a time that you will encounter issues as far as performance is concerned. When that happens, you can always turn to the factory reset to help you address the issue.

In this post, I will guide you in doing the factory reset on your Galaxy S10e so that you can fix whatever issue you currently have with your device as well as make it work just like before. So, if you’re one of the owners of this device and you don’t know how to do the factory reset, continue reading below as this guide may be able to help you one way or another.

Before we move on to our detailed guide, if you found this post while looking for a solution to a different issue or problem, then visit our Galaxy S10e troubleshooting page as we’ve already addressed some of the most common problems with this new phone. We may have already published articles that could help you fix your problem. But in case you can find a post that could help you and you need more assistance, feel free to contact us by completing our questionnaire.

Detailed Guide on How to Factory Reset Galaxy S10e

If possible, backup your important files and data before doing the reset because they will be deleted during the process especially ones that are stored in your phone’s internal storage. You may move them to the SD card, computer or cloud so that you can retrieve them after the reset.

This procedure will delete all personal and third-party apps, files and data and bring the device back to its default configuration or settings. You will have to set up the device like new after it’s done. You may also notice your phone to be performing smoothly after the reset and that’s one of the many benefits of this procedure. Here’s how it’s done:

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. From the Home screen, swipe up on an empty spot to open the Apps tray.
  3. Tap Settings > Accounts and backup > Backup and restore.
  4. Tap the following sliders to desired setting:
    • Back up my data
    • Automatic restore
  5. Tap the Back key (bottom right) until you reach the main Settings menu.
  6. Tap General Management > Reset > Factory data reset.
  7. Scroll to the bottom of the screen, then tap RESET > DELETE ALL.
  8. If you have screen lock turned on, enter your credentials.
  9. If prompted to verify your Samsung account, enter the password, then tap CONFIRM.
  10. Wait for the device to reset.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook page or follow us on Twitter.

How to Hard Reset or Master Reset your Samsung Galaxy S10 Plus

A hard reset or master reset is the other method of resetting your Samsung Galaxy S10 Plus or any smartphone for that matter. Unlike the usual factory reset, this one requires the user to reboot the phone in recovery mode to have access to the reset option. Moreover, you don’t need your phone to successfully boot up to the home screen to be able to do this. In fact, it’s often done if the device cannot boot up properly or gets stuck on the boot screen.

It is considered as the fail-safe for most Android devices because even if the phone has a serious firmware issue, it may still be able to boot up into the recovery mode and perform a full hard reset. It is important that you knew how to do this because it might save you from a lot of trouble in the future. So, continue reading down below for the detailed instructions on how to do this or your new Galaxy S10 Plus.

Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our Android issues questionnaire.

Detailed Guide on How to Hard Reset or Master Reset Galaxy S10 Plus

Just like the factory reset, all your files and data will be deleted and all settings and configuration will be brought back to default. Most of the time this will fix firmware-related problems but if you decide to use this method, you must know your Google ID and its password as you may be locked out of your device without them. Once everything is ready, follow these steps to reset your Galaxy S10 Plus.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

ALSO READ: How to Factory Reset your Samsung Galaxy S10 Plus

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook page or follow us on Twitter.

How to Factory Reset your Samsung Galaxy S10 Plus

When your Samsung Galaxy S10 Plus isn’t working the way it should and you don’t know what the problem is, then the best thing you can do about it is to do the factory reset. By doing this,  you’re bring the device back to its out-of-the-box configuration and default settings. Most of the time, if the problem isn’t with the hardware, a reset will fix it. However, before you do it, make sure to create a backup of your important files and data as they will be deleted during the process.

For us here at TheDroidGuy.com (TDG), a Factory Reset means to reset your phone through the Settings menu and you can only do this if your device is working properly and responding. However, if your Galaxy S10 Plus isn’t booting up properly, then there’s another kind of reset you should know as that can definitely help you. Now, for this reset, continue reading below for the step-by-step guide.

Before we move on to the procedures, if you found this post while looking for a solution to a different problem or issue, then visit our Galaxy S10 Plus troubleshooting page for we have already addressed some of the most common issues with this phone. Find problems that are similar with yours and feel free to use our solutions. If you need more help, you may contact us by completing our Android issues questionnaire.

Detailed Guide to Factory Reset Galaxy S10 Plus

  1. Do not forget to backup your files and data as you may no longer be able to retrieve them once they’re deleted during the reset.
  2. From the Home screen, swipe up on an empty spot to open the Apps tray.
  3. Tap Settings > Accounts and backup > Backup and restore.
  4. Tap the following sliders to desired setting:
    • Back up my data
    • Automatic restore
  5. Tap the Back key (bottom right) until you reach the main Settings menu.
  6. Tap General Management > Reset > Factory data reset.
  7. Scroll to the bottom of the screen, then tap RESET > DELETE ALL.
  8. If you have screen lock turned on, enter your credentials.
  9. If prompted to verify your Samsung account, enter the password, then tap CONFIRM.
  10. Wait for the device to reset.

There you have it! I hope that this simple tutorial can help you fix the problem with your new Samsung Galaxy S10 Plus.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook page or follow us on Twitter.

5 Best Wireless Chargers For iPhone X

The iPhone X is Apple’s idea of revolutionizing the iPhone, and with it, finally comes with Qi wireless charging. That means that if you purchase a wireless charger, you don’t have to worry about damaging your lightning port by plugging it in and out day in and day out. Not only that, but you don’t have to worry about your port getting full of lint, dust and other gunk, stopping your device from getting a proper charge. Wireless charging in the iPhone X really does solve a lot of problems — the only real downfall is that is isn’t nearly as fast as charging by wire.

ProductBrandNamePrice
AnkerAnker 10W Wireless Charger, Qi-Certified Wireless Charging PadBuy on Amazon|$13.99(Price as of 02/23/2019 15:32 ET)
AnkerAnker 10W Wireless Charger, Qi-Certified Wireless Charging Pad, Compatible iPhone Xs Max/XR/XS/X/8/8 Plus, 10W Fast-Charging Galaxy S9/S9+/S8/S8+/Note 9 and More (No AC Adapter, 3ft Cable Included)Buy on Amazon|$13.99(Price as of 02/23/2019 15:32 ET)
mophiemophie - Wireless Charge PadBuy on Amazon|$48.49(Price as of 02/23/2019 15:30 ET)
BelkinBelkin Boost Up Wireless Charging Pad 7.5W – Wireless ChargerBuy on Amazon|$49.88(Price as of 02/23/2019 15:30 ET)
SamsungSamsung Qi Certified Fast Charge Wireless Charging Convertible Stand/PadBuy on Amazon|$49.46(Price as of 02/23/2019 15:30 ET)

* Links in this table contain affiliate links, which means at no additional cost to you, we will earn a commission if you click through the link and make a purchase. Thank you for your support. For more details, please visit our Privacy policy page.


Still, if you want to preserve your iPhone X just a little bit more, be sure to follow along below — we’re showing your the best wireless chargers you can get for the iPhone X.

Anker Wireless Charging Pad

Good wireless chargers will cost you a bit of money, specifically around $60. But, if you’re looking for something on the cheaper scale, you might want to consider the Anker Wireless Charging Pad. It’ll only set you back around $22, which is perfect for those on a budget. At that cost, you aren’t going to get a whole lot of fast charging going on, but you will get a steady and consistent charge. It does have a handful of safety features to protect your device against electrical pitfalls. Not only that, but it has a small LED strip around the wireless charger that slowly pulses when it’s charging.

Buy it now: Amazon

Belkin Boost Up

First up, we have the Belkin Boost Up. This little white charging disc was a product of a Belkin and Apple partnership, allowing you to fast charge your iPhone X with up to 7.5 watts of power. Slightly slower than what the lightning cable can bring you, and the charge might be even slower if you have a case on your phone while charging, but it’s a steady and consistent charge that will keep your lightning port safe from any damage. It also has a handful of safety features that will keep your protected against voltage spikes, over charging and extreme temperature increases.

Buy it now: Amazon

Mophie Wireless Charger

You might also want to consider the wireless charger from Mophie, a manufacturer of premium charging products (you might remember their charging cases). It’ll bring a similar charge to your iPhone X as the Belkin Boost Up, but you might find it just a little more reliable and safe because of the name Mophie has built for itself. Similar to the Belkin option, there are a handful of safety features that will keep your premium phone safe form the pitfalls of electricity.

Buy it now: Amazon

Samsung Wireless Convertible Charger

Another one you might want to consider is the Samsung Wireless Convertible Charger. Only Samsung smartphones will be capable of getting a charge to the tune of 9 watts, but your iPhone X will still be able to receive a steady 5 watts from this charger. The super neat thing about the Samsung Wireless Convertible Charger is that it can charge as a regular pad or as a stand — the orientation is totally up to you. A variety of safety features will keep your iPhone X protected from being fried by voltage spikes, over charging, temperature increases and more. The Samsung Wireless Convertible Charger might be a little slower than the wire or wireless chargers that are designed for the iPhone X, but it’s a steady charge and is a premium-looking base.

Buy it now: Amazon

Auckly Wireless Charger

Last up on the list is the Auckly Wireless Charger. Folks might want to consider this wireless charging pad primarily because it can deliver up to 10 watts of power to your iPhone X — you can charge your phone as fast as you could on the wire with this charging pad. It has a wooden bamboo finish, which makes the wireless charging pad look like a premium addition to your home, whether it be on your night stand or out in the living space somewhere. It does have a handful of wireless charging features to keep your phone protected.

Buy it now: Amazon

Verdict

So, which wireless charging pad should you pick up for your iPhone X? We recommend using the Mophie Wireless Charging Pad, the Auckly Wireless Charger or the Belkin Boost Up for the most optimal charging. The Samsung Wireless Charger and the Anker Wireless Charging Pad are also great options, but won’t keep charge your phone nearly as fast.

ProductBrandNamePrice
AnkerAnker 10W Wireless Charger, Qi-Certified Wireless Charging PadBuy on Amazon|$13.99(Price as of 02/23/2019 15:32 ET)
AnkerAnker 10W Wireless Charger, Qi-Certified Wireless Charging Pad, Compatible iPhone Xs Max/XR/XS/X/8/8 Plus, 10W Fast-Charging Galaxy S9/S9+/S8/S8+/Note 9 and More (No AC Adapter, 3ft Cable Included)Buy on Amazon|$13.99(Price as of 02/23/2019 15:32 ET)
mophiemophie - Wireless Charge PadBuy on Amazon|$48.49(Price as of 02/23/2019 15:30 ET)
BelkinBelkin Boost Up Wireless Charging Pad 7.5W – Wireless ChargerBuy on Amazon|$49.88(Price as of 02/23/2019 15:30 ET)
SamsungSamsung Qi Certified Fast Charge Wireless Charging Convertible Stand/PadBuy on Amazon|$49.46(Price as of 02/23/2019 15:30 ET)

* Links in this table contain affiliate links, which means at no additional cost to you, we will earn a commission if you click through the link and make a purchase. Thank you for your support. For more details, please visit our Privacy policy page.

5 Best MicroSD Memory Card For Samsung Galaxy Note 8

How to Choose a Smartphone Guide Storage Options

Phones are coming with more and more storage space these days. In fact, it’s rare if you can find a 16GB flagship phone — most have moved onto 32GB and even 64GB base models. This ensures that you have plenty of space for photos, video, apps, games, documents, etc. However, for some folks, it’s still not enough space, and many of them end up reverting to the Cloud. But, what if you want to keep all of that data locally? Well, you can: and a microSD card is the answer.

ProductBrandNamePrice
SanDiskSandisk Ultra 64GB Micro SDXC UHS-I Card with AdapterBuy on Amazon|$11.59(Price as of 02/23/2019 15:30 ET)
SamsungSamsung 64GB 100MB/s (U3) MicroSDXC EVO Select Memory Card with Adapter (MB-ME64GA/AM)Buy on Amazon|$10.99(Price as of 02/23/2019 15:30 ET)
PatriotPatriot LX Series 32GB High Speed Micro SDHCBuy on Amazon|$7.49(Price as of 02/23/2019 15:31 ET)
SamsungSamsung EVO+ 256GB UHS-I microSDXC U3 Memory Card with AdapterBuy on Amazon|$49(Price as of 02/23/2019 15:31 ET)
SamsungSamsung 64GB MicroSDXC EVO Plus Memory CardBuy on Amazon|$14.7(Price as of 02/23/2019 15:31 ET)

* Links in this table contain affiliate links, which means at no additional cost to you, we will earn a commission if you click through the link and make a purchase. Thank you for your support. For more details, please visit our Privacy policy page.

Follow along below and we’ll show you the best microSD memory cards that you can expand the storage in your Samsung Galaxy Note 8 with.

Samsung 64GB EVO Select

If you need quite a bit of space and don’t want to spend too much money, you might want to consider Samsung’s EVO Select range of microSD memory cards, specifically the 64GB model. It’s fast, featuring up to 100MB/s read speeds and 60MB/s write speeds. Write speeds are just a little slow, but it’ll still work optimally for shooting 4K video, if that’s something you do. It even comes with a full size SD adapter if you ever want to transfer data over to your PC or another source.

A 10-year warranty will keep you protected against manufacturer defects. For $20, you couldn’t ask for more out of this microSD card.

Buy it now: Amazon

SanDisk Ultra 64GB

SanDisk Ultra has a microSD memory card similar to the Samsung EVO Select. The Ultra is capable of transfer speeds up to 100MB/s. With A1 App Performance built into the microSD card, you can actually transfer Android apps over to your microSD card and have them run just as fast, if not faster than your phone’s local storage. The SanDisk Ultra 64GB isn’t the best choice for shooting 4K video, but it performs fantastic in everyday tasks.

It has some neat resistant features, such as protection against high temperatures, water and even x-rays.

Buy it now: Amazon

Patriot LX

Patriot also makes an excellent microSD memory card. Its LX series cards comes in 32GB, 64GB and 128GB models. It has Class 10 UHS-1, allowing for fast and continuous use, such as shooting video, running apps, etc. It’s durable and ultra-reliable, having protections against shock, temperatures, magnets and water. The Patriot LX warranty isn’t the best out there, but a two-year warranty should give you the peace of mind if anything were to happen to it in that time.

Transfer speeds are OK. You’re getting about 85MB/s in transfer speeds, which is a little less than what the SanDisk Ultra and Samsung EVO Select offer. Still, for only $11, it’s hard to complain at what you’re getting in the Patriot LX.

Buy it now: Amazon

Samsung 64GB EVO Plus

Want to take your microSD memory card game up a notch? Then you might want to consider Samsung’s EVO Plus series over the EVO Select. 64GB of space means you have plenty of storage for all kinds of apps, high quality photos, Full HD or 4K video, documents, presentations, etc. Speeds are super fast, sporting up to 60MB/s write speeds and 100MB/s read. It has protections against magnets, water, shock, dust and even x-rays.

It comes with a full-size SD adapter so that you can easily transfer photos from or to your camera, to your computer and other devices. It works quite well with all Android phones, including the Samsung Galaxy Note 8. It even allows you to mix your storage with you local phone storage so that it acts and appears as base storage.

Buy it now: Amazon

Samsung EVO+ 256GB

Maybe you want to fully take advantage of your phone’s microSD storage. Most phones can support up to 256GB, and that’s just what the Samsung EVO+ is offering. Read speeds are just a little less than the EVO Plus at 95MB/s, but write speeds are increased quite a bit at 90MB/s. No matter what, you’ll be able to quickly transfer files, which is perfect for moving around 4K video. A rugged construction means you have protection against magnets, x-rays, water, dust and shock. It’s a little pricey, but also fairly affordable when you consider the sheer amount of storage you’re getting.

Check it out at the link below.

Buy it now: Amazon

Verdict

So, which microSD memory card should you pick up for your Samsung Galaxy Note 8? You’ll get the most satisfaction out of the Samsung EVO+ 256GB. It’s a lot of storage, but it’ll last you forever — that, and it’s more than capable of keeping up with the speed of the phone. If you’re looking for a little less storage, the Samsung 64GB EVO Plus isn’t a bad choice either.

ProductBrandNamePrice
SanDiskSandisk Ultra 64GB Micro SDXC UHS-I Card with AdapterBuy on Amazon|$11.59(Price as of 02/23/2019 15:30 ET)
SamsungSamsung 64GB 100MB/s (U3) MicroSDXC EVO Select Memory Card with Adapter (MB-ME64GA/AM)Buy on Amazon|$10.99(Price as of 02/23/2019 15:30 ET)
PatriotPatriot LX Series 32GB High Speed Micro SDHCBuy on Amazon|$7.49(Price as of 02/23/2019 15:31 ET)
SamsungSamsung EVO+ 256GB UHS-I microSDXC U3 Memory Card with AdapterBuy on Amazon|$49(Price as of 02/23/2019 15:31 ET)
SamsungSamsung 64GB MicroSDXC EVO Plus Memory CardBuy on Amazon|$14.7(Price as of 02/23/2019 15:31 ET)

* Links in this table contain affiliate links, which means at no additional cost to you, we will earn a commission if you click through the link and make a purchase. Thank you for your support. For more details, please visit our Privacy policy page.

5 Best Bluetooth Headsets For Galaxy Note 9

If you’re on the go frequently and need to regularly take phone calls, then you know just how important a Bluetooth headset can be. A good Bluetooth headset will allow you to connect up to your Galaxy Note 9 and take your meetings on the go. If you’re stuck in traffic or have a long ways to drive, a Bluetooth headset will allow you to not only hear a conversation in crystal clear quality, but it’ll allow you to also speak without any muffling or distortion on the other end. Not only that, but good quality Bluetooth headsets will last a long time without needing to be charged constantly. Here are some of our top picks.

ProductBrandNamePrice
PlantronicsPlantronics Explorer 50 Bluetooth Headset - Retail Packaging - Black - 202340-21Buy on Amazon|$29.99(Price as of 02/23/2019 15:32 ET)
MpowMpow Pro Trucker Bluetooth HeadsetBuy on Amazon|$19.99(Price as of 02/23/2019 15:32 ET)
MpowMpow Jaws V4.1 Bluetooth Headphones Wireless Neckband Headset Stereo w/CVC 6.0 Noise Cancelling MicBuy on Amazon|$24.99(Price as of 02/23/2019 15:32 ET)
TOORUNTOORUN M26 Bluetooth Headset V4.1 with Noise Cancelling Mic - BlueBuy on Amazon|$16.87(Price as of 02/23/2019 15:32 ET)
WSCSRWSCSR Bluetooth Wireless Headset Ear Hooks Earphones Noise Cancelling in-Ear Earbuds with Mic for iPhone and AndroidCheck Price on Amazon

* Links in this table contain affiliate links, which means at no additional cost to you, we will earn a commission if you click through the link and make a purchase. Thank you for your support. For more details, please visit our Privacy policy page.

Plantronics Explorer 50

If you’re looking for something that is low profile and that will bring you the crystal clear audio quality you need, consider what Plantronics is offering with the Explorer 50. It will bring you a whole 11 hours of talk time, and with a Deep Sleep mode, you can keep the battery maintained at its current level for up to three months before needing to charge again. It’s on Bluetooth 3.0, but will work with newer versions of Bluetooth as well. On the Galaxy Note 9, a battery meter will appear in your notification pane when this headset is connected, giving you an idea of how much juice you have left. A single microphone with Digital Signal Processing (DSP) means that your listeners are going to be able to hear your voice with crystal clear quality, given that you have a good wireless signal.

Buy it now: Amazon

MPOW Pro Trucker

You might also want to consider what the MPOW Pro Trucker has to offer — this is a full-size Bluetooth headset that gives you the one earcup, then a band that goes over your head and places the stabilizer near your other ear. A microphone sticks out toward your mouth — it’s built with 4X noise cancelling microphone technology, so it shouldn’t pick up any ambiance. Overall, it’s really comfortable, which makes it perfect for long trips and long calls. It has a whole 12 hours of straight talk time available, with around 200 hours of standby time available. It’s super easy to connect up to the Galaxy Note 9, unlike your typical Bluetooth headset that is confusing and unclear.

Buy it now: Amazon

MPOW Jaws V4.1

MPOW also makes the Jaws 4.1, which is another top-rated headset. These are a whole lot more comfortable than your typical headset, as you get a couple of comfortable earbuds to place inside your ears. They connect up to a ring that rests around your neck, where you can easily adjust volume levels, accept and end calls, and easily start Bluetooth pairing. This ring also functions as the microphone. CVC6.0 noise cancelling technology means that your microphone will only pick up what you’re saying — there should be little to no ambiance pickup. It has Bluetooth 4.1, should last up to 13 hours of straight talk time, and can last up to 350 hours on standby.

Buy it now: Amazon

WSCSR Bluetooth Headset

If you really don’t like these full-size headsets, you might want to look at something that is more functional, simple, and practical. That’s what the WSCSR is — it’s a single device that hooks to one of your ears, acting as an earpiece and a microphone. It’s super low profile, and still has buttons for managing volume levels up or down, as well as giving you the ability to accept or decline calls, as well as hang them up when you’re done. You’ll only get five hours of straight talk time with these, but that’s to be expected with such a low profile.

Buy it now: Amazon

Toorun M26

Last, but certainly not least, we have the Toorun M26. This is another low-profile headset that rests on a single ear, functioning as a earpiece and a microphone. The mic has noise cancelling technology built in, so it should only be picking up what you’re saying into it. It’ll actually allow you to pair this unit to two different phones, if you so choose. There are warnings for high, medium, and low battery. There’s even a handful of voice functions for using this with Siri, Google Assistant, Samsung Bixby, and more.

Buy it now: Amazon

Verdict

As you can see, there are a lot of great and comfortable headsets available for the Galaxy Note 9. No matter which you choose, you’re getting a comfortable and crystal clear audio experience. Really, it comes down to how much battery life you need. If you need plenty, you can’t go wrong with the MPOW Jaws V4.1.

ProductBrandNamePrice
PlantronicsPlantronics Explorer 50 Bluetooth Headset - Retail Packaging - Black - 202340-21Buy on Amazon|$29.99(Price as of 02/23/2019 15:32 ET)
MpowMpow Pro Trucker Bluetooth HeadsetBuy on Amazon|$19.99(Price as of 02/23/2019 15:32 ET)
MpowMpow Jaws V4.1 Bluetooth Headphones Wireless Neckband Headset Stereo w/CVC 6.0 Noise Cancelling MicBuy on Amazon|$24.99(Price as of 02/23/2019 15:32 ET)
TOORUNTOORUN M26 Bluetooth Headset V4.1 with Noise Cancelling Mic - BlueBuy on Amazon|$16.87(Price as of 02/23/2019 15:32 ET)
WSCSRWSCSR Bluetooth Wireless Headset Ear Hooks Earphones Noise Cancelling in-Ear Earbuds with Mic for iPhone and AndroidCheck Price on Amazon

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5 Best Portable Power Bank Charger For Galaxy Note 9

Need to keep your Galaxy Note 9 charged while on the go? If you’re unable to stay near an outlet for a little while, this can prove to be difficult. But, there’s still a way to keep your Galaxy Note 9 charged when you are quite literally on the go. You can do that through a Power Bank – a small, portable battery encased in plastic that you can hook up to your Note 9, just the way you would hook up your Note 9 to a wall adapter — by way of a cable. These power banks usually have anywhere between 5,000mAh to upwards of 10,000mAh, allowing you to charge up your Galaxy Note 9 up to full multiple times. Not sure which one to get? Here are out favorite picks.

ProductBrandNamePrice
RAVPowerPower Bank RAVPower 26800 Portable ChargerBuy on Amazon|$56.99(Price as of 02/23/2019 15:31 ET)
imutoiMuto 20000mAh Portable Charger Compact Power BankBuy on Amazon|$29.99(Price as of 02/23/2019 15:31 ET)
AnkerAnker PowerCore 20100 - Ultra High Capacity Power Bank with 4.8A Output, PowerIQ Technology for iPhone, iPad and Samsung Galaxy and More (Black)Buy on Amazon|$49.99(Price as of 02/23/2019 15:32 ET)
RAVPowerPortable Chargers 16750 RAVPower 16750mAh External Battery Pack 4.5A Dual USB Output External Phone Charger Battery Bank Power Bank (iSmart 2.0 Tech) for Nintendo Switch, iPhone 7, Galaxy S8 - WhiteBuy on Amazon|$37.99(Price as of 02/23/2019 15:32 ET)
CXLiyPortable Charger Power Bank 24000mah High Capacity Double Flash Lights with LCD Indicator Battery Pack for Smartphone Tablet and Other DeviceCheck Price on Amazon

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RAVPower 26,800mAh Battery Pack

First up on our list is the RAVPower 26,800mAh Battery Pack. If you need something that can keep your Galaxy Note 9 charged up for a few weeks, as well as any other devices that you might have, then the RAVPower 26,800mAh Power Bank will keep you happy. It’s a little bit larger in profile size, but it should still fit in your back pocket rather easily. If not, it should fit in a bag or backpack without taking up hardly any space at all. It supports a bunch of charging safety features to keep your new Galaxy Note 9 safe from harm as well. There are three USB chargers, so you can charge three devices at once. Unfortunately, there’s no support for Quick Charge here.

Buy it now: Amazon

iMuto 20,000mAh Power Bank

One neat power bank that we have is the iMuto 20,000mAh Power Bank. It has a few thousand less capacity than what RAVPower is offering in the 26,800mAh Battery Pack, but it’s a little slimmer as well. It’s also great at showing you how much capacity is left in it with a LED display — the capacity is actually show in percentile format with digital numbers. There’s a built-in flashlight as well, which is helpful for finding things in your car at night. It has two USB-A ports, allowing you to plug any type of cable in for your phone. Smart protection is built into this power bank, keeping your phone safe from overcharging, power spikes, and more.

Buy it now: Amazon

Anker PowerCore 20,100mAh Battery Pack

Next up, we have the Anker PowerCore 20,100mAh Power Bank. Anker creates a ton of high quality power accessories, and this power bank is no different. It’s actually quite slim, so it can easily fit in a front or back pocket. The large capacity means you can keep your smartphone charged not only all day long, but throughout the week as well. You should have plenty leftover for other devices, too. It has a total output of 4.8A, which is faster than most Power Banks on the market right now, but it’s not actually Quick Charge.

Buy it now: Amazon

RAVPower 16,750mAh Battery

The RAVPower iSmart+ is another phenomenal power bank. It has a whole 16,750mAh capacity, which is the lowest on this list, but this is still a pretty high capacity power bank. You’ll be able to charge your Galaxy Note 9 from dead to full at least four times. There’s no support for Qualcomm’s Quick Charge, with a total output of 4.5A. It’l still charge your Galaxy Note 9 at a rather decent rate, but don’t expect to get at-home speeds from a wall outlet. The Power Bank is filled with a bunch of power safety features as well.

Buy it now: Amazon

CXLiy 24,000mAh Power Bank

Last, but certainly not least, we have a rather large power bank: The CXLiy 24,000mAh Battery Pack — it has three USB ports for charging multiple devices at once, but keep in mind that using all of those ports will slowdown charging time across the board. The neat thing about this power bank is that it has an attractive design and is able to show your battery capacity left in an LED display. It actually shows how much you have left in a percentile format. It comes with a micro-USB cable for charging the power bank itself. As you might imagine, it’s full of safety features to keep your device protected against overcharging, power spikes, and more.

Buy it now: Amazon

Verdict

As you can see, there are a lot of phenomenal power banks available. There are tons of other great power banks out there, but these are just a few of the best. They’ll keep your Galaxy Note 9 safe from harm with safety charging features, and many of these have the capacity to charge it from dead to full multiple times.

ProductBrandNamePrice
RAVPowerPower Bank RAVPower 26800 Portable ChargerBuy on Amazon|$56.99(Price as of 02/23/2019 15:31 ET)
imutoiMuto 20000mAh Portable Charger Compact Power BankBuy on Amazon|$29.99(Price as of 02/23/2019 15:31 ET)
AnkerAnker PowerCore 20100 - Ultra High Capacity Power Bank with 4.8A Output, PowerIQ Technology for iPhone, iPad and Samsung Galaxy and More (Black)Buy on Amazon|$49.99(Price as of 02/23/2019 15:32 ET)
RAVPowerPortable Chargers 16750 RAVPower 16750mAh External Battery Pack 4.5A Dual USB Output External Phone Charger Battery Bank Power Bank (iSmart 2.0 Tech) for Nintendo Switch, iPhone 7, Galaxy S8 - WhiteBuy on Amazon|$37.99(Price as of 02/23/2019 15:32 ET)
CXLiyPortable Charger Power Bank 24000mah High Capacity Double Flash Lights with LCD Indicator Battery Pack for Smartphone Tablet and Other DeviceCheck Price on Amazon

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Twitter keeps crashing on Samsung Galaxy Note 9 after Android 9.0 Pie update

Being one of the most popular apps today,  you can always expect that Twitter is being updated regularly and seldom crashes. However, there are times when you encounter issues with it especially if your phone has recently been updated to another version of Android. It doesn’t necessarily mean that it’s a serious problem. It could be just due to some corrupt cache or data files and it’s actually pretty easy to fix.

The Samsung Galaxy Note 9 has recently been updated to Android 9.0 Pie and while most of the users haven’t encountered issues, there were some who have to deal with minor issues such as app crashes like Twitter that suddenly stopped responding. In this post, I will walk you through in troubleshooting your Galaxy Note 9 that has some issues with Twitter after being updated to Android 9.0 Pie. Continue reading as this post may be able to help you one way or another.

For owners who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common problems with this device. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need further assistance don’t hesitate to contact us by filling up our Android issues questionnaire.

Going back to the problem at hand, here’s what you need to do if Twitter starts to keep crashing on Galaxy Note 9 after the Android Pie update…

  1. Clear cache and data of Twitter.
  2. Try to see if there’s an update available.
  3. Uninstall Twitter and reinstall it back.

In troubleshooting issues with third-party applications, there are only a few procedures you can try but rest assured that one of them would work. The first thing you have to do is to reset the app itself. It means clearing its cache and data, which will bring the app back to its default settings as well as replace the cache and data files that may have been corrupted. Here’s how it’s done:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Find and tap Twitter.
  4. Tap Storage > CLEAR CACHE > CLEAR DATA > DELETE.

If the first procedure failed to fix the problem, the next thing you have to do is find out if there’s an update available for the app in question. More often than not, developers would roll out updates for their apps when there are major Android updates rolled out by Google. This would address or patch issues with the app that may occur after an update. Open Google Play Store, go to My Apps and then try to see if there’s an update available for Twitter. If there are updates for other apps, you may as well update them to prevent further issues.

However, if there’s no update or if the problem continues to occur even after updating the app, then you have no other choice but to uninstall and then reinstall it. This will make sure you are running the most recent version of Twitter.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Find and tap Twitter.
  4. Tap UNINSTALL > OK.
  5. Open Google Play Store.
  6. Search for Twitter and install it.

And that’s pretty much it! One of the procedures above should be able to fix this kind of problem. I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

What to do with your Samsung Galaxy S9 with Black Screen of Death after the Android 9 Pie update?

The black screen of death can either be a very minor issue or a very serious one depending on how it started. It may occur to entry-level devices and even to high-end phones like the Samsung Galaxy S9. In fact, we’ve received quite a lot of complaints from our readers regarding this problem. According to them, their phones would no longer respond after they updated it to Android 9.0 Pie.

Some would say the update is bad but majority of those who updated their devices actually don’t have issues. So, this could be just an isolated problem and we have to address it in this post as we have readers who asked for our help. In this article, I will walk you through in troubleshooting your Galaxy S9 that’s stuck on the black screen after the Android Pie update. Continue reading as this post may be able to help you.

For owners who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common problems with this device. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need further assistance don’t hesitate to contact us by filling up our Android issues questionnaire.

Here are the things you need to do if your Galaxy S9 is stuck on the black screen of death after being updated to Android 9.0 Pie…

Try doing the forced reboot. Most of the time, the common reason why the phone gets stuck on the black screen is due to a firmware crash. It’s a very minor issue but will leave your phone unresponsive unless you do something to fix it. The thing is, the device won’t respond when you press the power key or connect it to the charger. This leaves users to think that the problem is with the hardware when in fact, it’s only with the software. With that being said, the best thing you can do about it is this:

  • Press and hold the volume down button and the power key at the same time for 10 seconds or more.

This will restart the phone like the normal reboot but its memory will be refreshed and all its apps and services reloaded. If it was indeed due to a system crash, then your phone should already be booting up by now. If it’s still not responding, then try doing this instead:

  1. Press and hold the volume down button.
  2. While holding down the volume down button, press and hold the power key.
  3. Keeps both keys held down together for 10 seconds or more.

As you can see, it’s actually the same as the first procedure only that this time we’re making sure you’re doing the procedure correctly because doing it otherwise won’t give you similar outcome. If your phone is still not responding after this, however, then try the next procedure.

Connect phone to charger and force restart it. Another possibility we need to rule out is that the battery could have been totally drained. While it’s not really an issue, there are times when a simple battery drain would lead to a system crash as some services, apps and hardware components may not be properly shut down when the phone suddenly turns off once the battery is depleted. In this case, you will be dealing with a couple of very minor issues that both result to an unresponsive device. To address this, here’s what you’re going to do:

  1. Plug the charger to a working wall outlet.
  2. Connect your Galaxy S9 to its charger using the original cable.
  3. Regardless whether your phone shows the charging symbol or not, leave it connected to the charger for at least 10 minutes.
  4. Now while the phone is connected to the charger, press and hold the volume down button.
  5. While holding down the volume down button, press and hold the power key.
  6. Keeps both keys held down together for 10 seconds or more.

Based on personal experience, this will fix the problem. But if not, then try the next procedure.

Try rebooting your phone in recovery mode. The recovery mode is the fail-safe for almost all Android devices including your Galaxy S9. Even if the device has a serious firmware issue, it may still be able to run in this mode. So, you should try it because if successful, you may proceed to doing the master reset which will fix this problem. Here’s how it’s done:

  1. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  2. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  3. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  4. Press Power button to select.
  5. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  6. Press Power button to select and start the master reset.
  7. When the master reset is complete, ‘Reboot system now’ is highlighted.
  8. Press the Power key to restart the device.

After doing all these and the phone is still not responding, then it’s time you brought it to the shop so that a technician can check it up for you.

I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Facebook Messenger won’t work on Samsung Galaxy S9 with Android 9.0 Pie

Facebook and its Messenger are being updated regularly. When a major firmware update is rolled out, you can always expect that an update for said apps will follow suit to address possible problems. We have readers that own the Samsung Galaxy S9 who reported that the Messenger app starts to crash or won’t work after the phone has been updated to Android 9.0 Pie.

I will address such problem in this post. I personally encountered similar issues in the past and I know that it’s not really that serious. So, I will share with you the solutions that will work in this problem. If you’re one of the owners of this device and are currently having similar problem, continue reading as this article may be able to help you one way or another.

For owners who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common problems with this device. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need further assistance don’t hesitate to contact us by filling up our Android issues questionnaire.

Here’s what you should do with your Galaxy S9 with Messenger app that’s not working after the Android Pie update…

  1. Force restart your phone first.
  2. Try to update the Messenger and Facebook itself.
  3. Clear its cache and data.
  4. Uninstall Messenger and then reinstall it.

When it comes to troubleshooting a problem caused by applications, it’s recommended that you begin the process with a reboot. However, I suggest you perform the forced restart as it’s way more effective than the normal restart. To do this, press and hold the volume down button and the power key at the same time for 10 seconds or more. This will restart the phone like it normally does but its memory is refreshed and its apps and services reloaded. This procedure often fix software-related problems. So, after doing this, open Messenger and see if it still crashes or not. If it still does, then try the next procedure.

Open the Play Store and then go to My Apps. From there, you will see a list of apps that have available updates. Try to see if the Messenger is among them as well as the Facebook app. Or better yet, update every app that’s on that list to make sure everything in your phone is running the latest version. After this, open Messenger to see if the problem still occurs. If it still does or if there’s no available update for Facebook and Messenger, then move on to the next solution.

Try resetting the app by clearing its cache and data. You can do so in the Settings and under the Application Manager. This will delete and replace the cache created by the system as well as the necessary data files used by the system and app whenever it’s open. Most of the time, this procedure will fix app issues like this so you should try it. However, if the app still crashes after doing this method, then you have no other choice but to uninstall it, reboot your phone and then reinstall it from the Play Store. This will make sure that you are running the latest version of the app. As far as this problem is concerned, these are all the things you have to do to fix it. There’s no need to do the factory reset.

I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Facebook app starts to crash on Samsung Galaxy S9 Plus running Android 9.0 Pie

Major firmware updates like recently rolled-out Android 9 Pie for the Samsung Galaxy S9 Plus often bring fixes to problems but there are also times when other issues occur, albeit minor in nature most of the time. Some owners of said device reported that the Facebook app started to crash following the installation of the new update.

App crashes after an update isn’t really a serious issue although they really be very annoying especially you often use the app that’s hit by the problem. In this case, it’s a pre-installed application so we really just can’t remove it from the phone and reinstall it. Nonetheless, there are things you can do to try and fix it and that’s what I’m going to share with you in this post. So, if you’re one of the owners of this phone and are currently being bugged by a similar issue, continue reading as this post may be able to help you one way or another.

Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our Android issues questionnaire.

Now, here are the things you need to do if Facebook crashes on your Galaxy S9 Plus after downloading Android Pie…

  1. Force restart your phone first.
  2. Find out if there’s an update for the app.
  3. Clear the cache and data of the app.
  4. Factory reset your phone.

If it’s the first time you encountered the problem, the first thing you need to do is reboot it or perform the force restart procedure. It will refresh your phone’s memory as well as reload all its apps and services and doing this may save you from a lot of trouble. So, press and hold the volume down and power keys together for 10 seconds or more. Your device will reboot like it normally does but it’s memory should already be refreshed once it becomes active. After which, try using Facebook to see if it still crashes.

Another things you must try if the forced reboot doesn’t help is to find out if there’s an update available for it. Open the Play Store and then go to My Apps. From there, you would be able to see which apps needs to be updated. If Facebook is one of them, then that could be the fix for this problem. Update the apps and see what happens after that.

Next is to reset the app back to its default settings by clearing its cache and data. Again, Facebook is one of the pre-installed applications and you cannot uninstall it like any other third-party apps. So, resetting it is your best shot in fixing this problem. Don’t worry, none of your pictures or files will be lost if you did this.

After clearing the cache and data and the app continues to crash, then you have no other choice but to reset your phone. This will surely fix the problem but you will have to go through all the hassle of moving your important files and data to the SD card or computer as they will be deleted and you may no longer retrieve them after the reset if you didn’t do that. So, after the backup, follow these steps to reset your phone:

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

You can now use Facebook properly.

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Samsung Galaxy S9 Plus turned off and won’t turn on after updating to Android 9.0 Pie

When a high-end device like the Samsung Galaxy S9 Plus turns off by itself and won’t turn back on, the problem could either be with the firmware or the hardware and it could be a minor or very serious one. Some of our readers contacted us about this problem that reportedly started after the Android 9.0 Pie update. Could it be that the Pie update is bad?

As the owner, the least you can do is troubleshoot your phone and see if you can make it work like before again. But here’s the thing, as long as the phone doesn’t have physical or liquid damage, you can almost expect that it’s just a minor issue. So, if you’re one of the owners of this phone and are currently facing similar problem, continue reading as this article may be able to help you one way or another.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

Here are the things you can do if your Galaxy S9 Plus turned off after updating to Android Pie and won’t turn back on…

  1. Perform the Forced Reboot procedure.
  2. Connect phone to the charger and force restart it.
  3. Try starting it up in recovery mode.
  4. Bring phone to shop so tech can check it for you.

After a major firmware update, the cache and other system files may become corrupt or no longer compatible with the new firmware. It may result to a system crash and leave your phone unresponsive. While it may seem like a serious hardware problem, in reality it’s not. It’s actually just a very minor firmware issue that you can fix in a matter of seconds. With that said, the first thing you must do is the Forced Reboot procedure:

  • Press and hold the volume down button and power key for 10 seconds or more.

Your phone may boot up after doing this but if not, then try this instead:

  1. Press and hold the volume down button and don’t let it go yet.
  2. Now, press and hold the power key while holding down the volume down button.
  3. Keep both keys held down together for 10 seconds or more.

It’s actually the same as the first procedure only that we’re making sure you’re doing it correctly. If the phone is still not responding after this, then try doing this:

  1. Plug the charger to a working wall outlet.
  2. Connect your phone to the charger using the original USB cable.
  3. Regardless whether your Galaxy S9 Plus shows the charging symbol or not, leave it connected to the charger for at least 10 minutes.
  4. Now, perform the forced reboot again by pressing and holding the volume down and power keys at the same time for 10 seconds.

Most of the time, if the problem is due to a firmware crash, these procedures will fix it. However, if the phone is still not turning on after doing these, then you must try running your phone in recovery mode and perform a master reset if you can successfully make it to boot up.

It’s possible that it’s just a firmware issue and even if it’s serious, the phone would still be able to boot up in recovery mode as it’s the fail-safe for almost all Android devices. Here’s how to run the phone in recovery mode and perform the master reset:

  1. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  2. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  3. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  4. Press Power button to select.
  5. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  6. Press Power button to select and start the master reset.
  7. When the master reset is complete, ‘Reboot system now’ is highlighted.
  8. Press the Power key to restart the device.

If your phone is still not responding after this, then it’s time to bring it to the shop as it’s probably a hardware problem that occurred after the update.

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

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Samsung Galaxy Note 9 screen starts to flicker after the Android 9.0 Pie update

Screen flickering issues can either be due to a minor firmware problem or a serious hardware issue involving the display itself. Some owners of the Samsung Galaxy Note 9 reported that shortly after they updated their phones to Android 9.0 Pie, the screen started to flicker. Assuming that there’s no sign of physical or liquid damage, it’s most likely due to a software-related issue.

So, in this post, I will walk you through in troubleshooting your Note 9 with a screen flickering issue. If you’re one of the owners of this device and are currently being bugged by a similar problem, continue reading as this article may be able to help you one way or another.

Now, before anything else, if you have other issues with your phone, make sure you drop by our troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar with yours on that page and feel free to use the solutions we suggested. If they don’t work or if you need further assistance, fill up our Android issues questionnaire and hit submit to contact us.

The following are things you can do if your Galaxy Note 9 has a screen flickering issue after the Android Pie update…

  1. Run your phone in Safe Mode and continue using it.
  2. Uninstall third-party apps that may be causing the problem.
  3. Wipe cache partition to delete and replace old system cache.
  4. Factory reset your phone.

You have already rebooted your phone many times but if still not, then try that and see if that improves your phone’s performance or get rid of the flickering. If not,then try running your device in safe mode to temporarily disable all third-party applications. There are times when third-party apps cause the screen to flicker especially CPU- and GPU-intensive ones. This is how you restart your Note 9 in safe mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen appearing on the screen.
  3. When SAMSUNG appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

Assuming the screen flickering issue doesn’t occur in this mode, the next thing you have to do is find out which of your apps is causing the problem and uninstall it. That should take care of the problem.

However, if the issue continues even in safe mode, then you have to delete the old system cache so that it will replaced with a new one. You can do so by running your phone in recovery mode and wiping the cache partition. Android will automatically create a new cache for the new firmware. Here’s how it’s done:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

It will take a little while for your phone to boot up as the cache is being rebuilt. Once it becomes active, try to see if the flickering continues and if so, then you have to backup your files and data and then factory reset  your phone. It’s necessary at this point to rule out the possibility that it’s just a firmware-related concern. So, take time moving your important files over to your SD card, computer or to the cloud. After that, remove your Google account from your phone and then follow these steps to reset your device:

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

If the problem continues after the reset, bring your phone to the shop so the technician can check it for you.

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