Why does my Galaxy Z Flip 5 get stuck on the Samsung logo after updating and How to Fix it?
Software updates are essential for maintaining the security and performance of your Galaxy Z Flip 5.
Occasionally, however, the update process can introduce complications, causing your device to become unresponsive with the Samsung logo displayed.
Reasons why your phone gets stuck after a software update
This frustrating issue may stem from corrupted system files, software conflicts, or other underlying problems.
- Insufficient Storage Capacity: A lack of available internal storage can prevent the full installation of the software update package. This can lead to incomplete system files or a failure of the update process, resulting in the device becoming unresponsive.
- Corrupted Update Files: Network interruptions, power failures, or accidental interference during the update download can result in corrupted system files. These corrupted files can prevent the update from properly integrating and executing, causing boot failures.
- Third-Party Application Conflicts: Compatibility issues between pre-installed third-party applications and the updated operating system may disrupt core processes and hinder the phone’s ability to boot successfully.
- Outdated Firmware: Incompatibility between legacy firmware and significant software updates can sometimes lead to unforeseen errors and complications during the installation process. These issues can manifest as boot loops or devices becoming unresponsive.
- Underlying Hardware Malfunctions: Pre-existing hardware problems with components like the battery, storage, or other critical parts may be exacerbated by the stress of a software update. This can lead to boot issues or the device getting stuck during startup.
- Software Update Bugs: Even well-tested updates from major manufacturers can contain unintended bugs or oversights. These can lead to unexpected compatibility problems with specific device models or configurations, causing boot difficulties.
Practical Solutions to Try
Let’s delve into a series of potential solutions to restore your phone’s functionality.
1. Force Restart
A force restart simulates a battery pull and can often rectify minor software glitches that might be hindering the boot process.
How is it done?
- Simultaneously press and hold the Volume Down and Power buttons.
- Maintain this hold for approximately 10-15 seconds, or until the screen goes dark.

Boot into Safe Mode
Safe Mode initializes the device with only core system apps, allowing you to identify if a third-party application is causing the boot disruption.
How is it done?
- Power off your Galaxy Z Flip 5.
- Press and hold the Power button.
- Upon seeing the Samsung logo, release the Power button and immediately press and hold the Volume Down button.
- Continue holding the Volume Down button until the phone fully boots and indicates “Safe Mode” in the lower-left corner.


Boot into Recovery Mode (Wipe Cache Partition)
The cache partition houses temporary system files, and clearing it can address software problems stemming from corrupt cache data.
How is it done?
- Power off your Galaxy Z Flip 5.
- Simultaneously press and hold the Volume Up and Power buttons.
- Release the buttons when the Samsung logo displays.
- Utilize the Volume buttons to navigate to the “Wipe cache partition” option and confirm your selection with the Power button.
- Select “Yes” to proceed and wait for the process to finish.
- Choose “Reboot system now.”

Boot into Recovery Mode (Factory Reset)
A factory reset will delete all user data and revert the phone to its original factory settings, potentially resolving persistent software malfunctions. Note that this will erase all personal data.
How is it done?
- Power off your Galaxy Z Flip 5.
- Simultaneously press and hold the Volume Up and Power buttons.
- Release the buttons when the Samsung logo displays.
- Utilize the Volume buttons to navigate to the “Wipe data/factory reset” option and confirm your selection with the Power button.
- Select “Yes” to proceed and wait for the process to finish.
- Choose “Reboot system now.”

Charge the Battery (for at least 15 minutes)
An insufficient battery charge can sometimes obstruct the proper boot sequence.
How is it done?
- Connect your Galaxy Z Flip 5 to a power source and allow it to charge undisturbed for at least 15 minutes before attempting another restart.

Use a Different Charger and Cable
Faulty charging components can prevent your device from receiving sufficient power.
How is it done?
- Try utilizing a different charger and cable combination to eliminate potential hardware issues.

Check for Physical Damage
Physical damage to the device’s internal components can disrupt the regular boot process.
How is it done?
- Meticulously inspect your Galaxy Z Flip 5 for any visible signs of physical damage, such as water intrusion, cracks, or warped components.

Use Samsung Smart Switch (via Computer)
Samsung Smart Switch offers a way to attempt software restoration if other solutions have been unsuccessful.
How is it done?
- Install Smart Switch: Download and install Smart Switch to your computer from Samsung’s official website: https://www.samsung.com/us/support/owners/app/smart-switch
- Connect Your Phone: Connect your Samsung phone to your computer using a USB cable.
- Check for Updates:
- Open Smart Switch.
- If an update is available, a notification will appear. Follow the on-screen prompts to update your phone.
- Backup and Restore (if needed):
- In Smart Switch, click “Backup”. Select the data you want to back up and follow the instructions.
- Perform a factory reset on your phone (refer to your phone’s manual).
- After the reset, reconnect your phone to Smart Switch and click “Restore” to bring your data back.
- Emergency Recovery (as a last resort):
- In Smart Switch, click the “More” icon (three dots).
- Select “Emergency software recovery and initialization”. Follow the instructions carefully, as this process is more complex.

Flash Firmware Manually (Odin)
Manually flashing firmware is a technically advanced solution for severe software corruption.
Important Considerations:
- Disclaimer: Manually flashing firmware carries inherent risks. Proceed with caution and understand that incorrect procedures can potentially damage your device and void your warranty.
- Compatibility: Ensure the downloaded firmware is specifically designed for your Samsung Galaxy Z Flip 5 model and region. Incorrect firmware can lead to malfunctions.

Seek Professional Repair Service
If all other solutions fail, a hardware failure may be the culprit, necessitating the expertise of a qualified repair technician.