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How to hard reset on Google Pixel 3 XL

Are you having trouble with your Google Pixel 3 XL and you need to hard reset it? This post will show you the steps on how to do that.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

What is hard reset?

Hard reset is another name that people usually use to refer to factory reset or master reset. Basically, hard reset wipes the phone and return all software settings to their defaults. This is usually done if a device has become unresponsive, or if there’s an issue that can’t be fixed by simple troubleshooting.

Hard reset or factory reset will delete user added data and apps. These are some of the commonly deleted items:

  • Contacts
  • Email accounts
  • System and app data
  • App settings
  • Downloaded apps
  • Media (Music, pictures and videos, etc.)

Disable Android Device Protection

Google do not want unauthorized access to your data. They also want to deter thieves from using your phone after doing a factory reset on it. To implement these two security requirements, your Google Pixel 3 XL has Android Device Protection feature which includes both a screen lock feature and Android Device Protection feature. Android Device Protection will lock your device after a factory reset until you can provide the Google account credentials. This means that unless the person knows that Google account username and password associated with the device, the phone will remain locked. To prevent locking yourself out of your device after a hard reset, be sure that

  • you know your Google account username and password, or
  • you disable device protection before erasing the phone.

Also, If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign in is required during initial setup.

How to hard reset on Google Pixel 3 XL

Once everything is set, follow these steps to begin erasing your Google Pixel 3 XL:

  1. Turn off your Google Pixel 3 XL.
  2. Press and hold the Power+Volume Down buttons until bootloader mode (image of an Android with Start above it) appears, then release.
  3. Select Recovery mode. You can use the Volume buttons to cycle through the available options and the Power button to select. The device will flash the Google start screen momentarily and then restarts in Recovery mode.
  4. If presented with an image of a broken Android with “No Command” printed on the screen, press and hold the Power button. Press the Volume Up button once. Then release the Power button.
  5. From the Android Recovery screen, select Wipe data/factory reset.
  6. Select Yes. Wait for several minutes for the factory data reset process to complete.
  7. Select Reboot system now. Allow several minutes for the factory data reset and reboot processes to complete.
  8. Set the phone up again.

 


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