We have some readers that own the Alcatel Idol 5S that contacted us about a problem wherein their devices reportedly turned off by themselves and would no longer respond or turn on. The screen are said to be black and unresponsive. The same is true with the buttons. Needless to say, those units seem to
There are times when your phone freezes for a few seconds and goes back to its normal operation. Such and issue may be normal to some phones especially if you’re using intensive apps or games. There is a freezing issue wherein it leaves your phone unresponsive and that seems to be the case with some
When your smartphone suddenly shuts down and refuses to turn on, it could be due to a fatal system error usually from data corruption or faulty installation. Unfortunately, you only have a few options to try when dealing such problem. The solutions I’ve demonstrated in this post are applicable to a Samsung Galaxy J7 2018
There are two types of freezing problems. The first is when your phone freezes for a few seconds but then you’d be able to regain control over it after the occurrence. The second is when your phone is frozen on a certain screen and would no longer respond no matter what you do and this
The Huawei Mate 10 Pro officially hit the global smartphone market in November of 2017. Based on its key features and technical specifications, this 6.0-inch handset can be classified among other powerful smartphones to date. It’s packed with a 6GB RAM, 20MP camera and battery capacity of 4000mAh. Overall, it’s a great device. Nonetheless, there
When a new phone just shuts down and won’t turn on, it’s likely due to a system malfunction. In most cases, errant apps, bad updates, and system data corruption are to blame. In worst cases, it emerges among other symptoms of hardware damage, particularly a bad battery or other relevant components. Hardware-related power issues usually
There are a lot of possible reasons as to why a smartphone would suddenly refuse to power on. But generally, it’s either a software issue or faulty hardware. In most cases though, no power issues in mobile devices are attributed to software problems like when something triggers the battery or power system to go rogue
The Samsung Galaxy Note 9 is probably the best and most powerful so far and it should work without a hitch out of the box. But we all know problems may happen even to smartphones with impressive specs as they’re not perfect and they depend on how reliable their hardware and software are. In this
If you just bought a new Samsung Galaxy Tab S4 and it won’t turn on out of the box, just put it back in together with all its accessories and manuals and return it to the store and have it replaced. Manufacturers make sure that their devices are working out of the factory and their
It is normal to immediately think that it’s a problem with the hardware when your premium phone like the Samsung Galaxy S9 Plus turns off without apparent reason and would no longer power up no matter how many times you press the power key. Such is the case with some of our readers who contacted
The Samsung Galaxy Note FE (Fan Edition), previously Galaxy Note 7, has pretty impressive hardware specifications and if not because of the battery issue that prompted Samsung to recall all units, this device should have been the best smartphone in 2017. We have readers who have been complaining about a very common problem–the device won’t
Firmware issues may occur from time to time even to new phones like the Samsung Galaxy A9 and while some symptoms will make you worry, more often than not they’re minor problem that you can fix on your own. Among the most common problems you may encounter is when your device no longer turns on
Glitches and crashes happen all the time. I’ve encountered countless cases like these since we started providing support to our readers. We have been contacted by some of our readers regarding their Samsung Galaxy A5 units that reportedly went black while charging and became unresponsive. By that, they mean that their phones no longer responds
Some owners of the Samsung Galaxy S10 Plus complained that their device blacked out and won’t turn on or became unresponsive. Others panicked thinking it’s a very serious hardware problem because apparently, the phone no longer responds no matter how long the power key is pressed. But the thing is it’s actually just a very
