How to fix Samsung Galaxy Tab S4 that won’t turn on?

If you just bought a new Samsung Galaxy Tab S4 and it won’t turn on out of the box, just put it back in together with all its accessories and manuals and return it to the store and have it replaced. Manufacturers make sure that their devices are working out of the factory and their batteries pre-charged from 50% to 75% so owners can use them immediately without having to wait an hour or two. If your new tablet doesn’t turn on at first try, then there could be something wrong with its hardware.

However, if you were able to use it for a few days or weeks before you noticed that it won’t turn on anymore or became unresponsive, then there are things you need to do to make sure that this isn’t just because of a minor glitch or problem caused by a firmware crash. I will walk you through on how to do those things to try and make your device respond again. So, continue reading as this article may help you somehow.

Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us.

How to troubleshoot a Galaxy Tab S4 that won’t turn on and unresponsive?

More often, users who encountered this kind of problem would think that it’s some kind of an issue with the hardware. Some would even bring the device immediately to a local shop and have to pay a certain amount for the service. But more often than not, it’s just a minor problem that you can fix by yourself without having to pay a dime. With all that being said, here’s what I suggest you do about your new tablet…

First solution: Forced Reboot

Yes, a forced reboot can fix this problem especially if it started without apparent reason or cause. This method is actually a simulated battery removal which refreshes your phone’s memory as well as reloads all apps and services. Samsung devices that have non-removable batteries would often respond to this procedure as they’re hard-wired to do so especially if the problem is as minor as a firmware crash. To do this, press and hold the Power and Volume down key for up to 45 seconds.

This would be enough to make the tablet respond but if it’s still unresponsive after that, try doing the same procedures a few more times to make sure you’re doing it correctly. If it’s still not responding after it, then try this instead:

  1. Press and hold the Volume down button first and don’t release it.
  2. Now, press and hold the Power key while holding down the Volume down button.
  3. Keeps both keys held down together for 45 seconds or more.

It’s the same as the first procedure but this time we’re making sure that you’re pressing and holding the volume down button before the power key because doing it otherwise won’t give you similar result. If, however, the problem continues after this, then you have to move on to the next procedure.

Second solution: Charge tablet and do the Forced Reboot

If the tablet ran out of battery, it’s naturally not a problem as most of the time it would respond when you connect it to its charger. However, you should know that there are times when a simple battery drain issue would lead to a firmware crash especially if you allow your device to run out of battery before you actually connect it to its charger. In such case, you’ll already be dealing with a couple of minor issues that both result to an unresponsive device. To address such issue, here’s what you need to do about it:

  1. Plug the charger to a working wall outlet.
  2. Connect your Galaxy Tab S4 to its charger using the manufacturer-supplied cable.
  3. Regardless whether the tablet shows it’s charging or not, leave it connected to the charger for at least 10 minutes.
  4. After that, press and hold the Volume down button first and don’t release it.
  5. Now, press and hold the Power key while holding down the Volume down button.
  6. Keeps both keys held down together for 45 seconds or more.

If your tablet became unresponsive due to some minor issues, then these two procedures are more than enough to make it respond again. However, if it continues to be unresponsive despite all this, then it’s time you brought it back to the store or to a local shop so that a technician can check it up for you.

I hope that this troubleshooting guide can help you fix the problem with your Galaxy Tab S4. Should you have other issues you want to share with us, feel free to contact us anytime or leave a comment below.

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