Huawei P30 Troubleshooting

What issues are you experiencing?

Power

Internet & Network

Camera

Operating System

Calls & Texts

Audio

Applications

Screen

Storage

Specifications

Memory

  • 64/128/256 GB, 8 GB RAM
  • 128 GB, 6 GB RAM
  • NM (Nano Memory), up to 256GB (uses shared SIM slot)

OS & CPU

  • Android 9.0 (Pie); EMUI 9.1
  • HiSilicon Kirin 980 (7 nm)
  • Octa-core (2x2.6 GHz Cortex-A76 & 2x1.92 GHz Cortex-A76 & 4x1.8 GHz Cortex-A55)
  • Mali-G76 MP10

Audio

  • Comes with stereo speakers
  • 3.5mm jack
  • 32-bit/384kHz audio
  • Active noise cancellation with dedicated mic
  • Dolby Atmos/AKG sound

Battery Life

  • Non-removable Li-Po 3650 mAh battery
  • Fast battery charging 22.5W

Pro model

  • Non-removable Li-Po 4200 mAh battery
  • Fast battery charging 40W (70% in 30 min)
  • Fast wireless charging 15W
  • Power bank/Reverse wireless charging

 

Display

  • OLED capacitive touchscreen, 16M colors
  • 6.1 inches, 91.3 cm2 (~85.8% screen-to-body ratio)
  • 1080 x 2340 pixels, 19.5:9 ratio (~422 ppi density)
  • HDR10
  • DCI-P3

Pro model

  • 6.47 inches, 102.8 cm2 (~88.6% screen-to-body ratio)
  • 1080 x 2340 pixels, 19.5:9 ratio (~398 ppi density)

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth 5.0, A2DP, LE, aptX
  • GPS with A-GPS, GLONASS, BDS, GALILEO
  • NFC
  • USB 3.1, Type-C 1.0 reversible connector

Camera

Pro model

Build

  • Dimensions: 149.1 x 71.4 x 7.6 mm (5.87 x 2.81 x 0.30 in)
  • Weight: 165 g (5.82 oz)
  • Build: Front/back glass, aluminum frame
  • SIM: Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
  • IP53 dust and splash protection

Pro model

  • Dimensions: 158 x 73.4 x 8.4 mm (6.22 x 2.89 x 0.33 in)
  • Weight: 192 g (6.77 oz)
  • Build: Front/back glass, aluminum frame
  • SIM: Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
  • IP68 dust/water resistant (up to 2m for 30 mins)

Recent Guides

How to fix Huawei P30 mobile network not available | not detecting network

By Harvey | October 12, 2019

There’s been a number of Huawei users having network issues recently. In this post, we’ll deal with a particular network issue on Huawei P30 — mobile network not available error. Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by

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How to fix mobile data not working on Huawei P30 | troubleshoot Huawei P30 mobile data connection issues

By Harvey | October 12, 2019

Are you having trouble with mobile data on your Huawei P30? In today’s troubleshooting episode, we bring you the solutions that you can do to fix if Huawei P30 mobile data is not working. Be sure to read through all the solutions and perform them. Before we proceed, we want to remind you that if

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How to fix overheating on Huawei P30 | easy steps to troubleshoot Huawie P30 that heats up

By Harvey | October 12, 2019

There are times that phones may get uncomfortably warm after using it for a long time. This usually occurs when you use your device in a hot environment, or when you play graphics-heavy games. In some cases, even streaming HD content like watching Netflix for some time can lead to this situation. In this troubleshooting

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How to fix Huawei P30 unresponsive touchscreen | screen keeps freezing

By Harvey | October 11, 2019

Having a touchscreen problem on your Huawei P30? You’re not alone. This is one of the most common problems just for Huawei phones but for the rest of devices with touchscreens. In this short tutorial, we’ll show you the set of solutions that you can try to deal with an unresponsive touchscreen on a Huawei

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How to fix Huawei P30 broken microphone | microphone not working

By Harvey | October 11, 2019

Smartphone microphones seldom go bad but if they do, they can be real headaches. In this short troubleshooting episode, we’ll show you the steps on how to fix a broken microphone on a Huawei P30. Follow the solutions below. Before we proceed, we want to remind you that if you are looking for solutions to

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How to fix Camera Failed error on Huawei P30 | Troubleshoot camera keeps crashing on Huawei P30

By Harvey | October 10, 2019

Are you getting the dreaded Camera Failed error on Huawei P30? Fear not as this error is usually fixable on a user’s end. This troubleshooting article will take care of this problem for you. Simply follow the logical troubleshooting steps below and you should be good. Before we proceed, we want to remind you that

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