Are you having trouble with your new Huawei P30? In this article, we provide the troubleshooting steps that one can do if his or her Huawei P30 won’t turn on. We hope you’ll find this post helpful.
How to fix Huawei P30 won’t turn on | easy steps to troubleshoot Huawei P30 not booting up
If your Huawei P30 won’t turn on or not booting up, there can be a number of possible reasons for it. If you have no idea what to do at this point, follow our solutions below.
Huawei P30 won’t turn on fix #1: Charge the device
If you’ve previously used your Huawei P30 without a problem right before it stopped turning back on, it’s possible that it may have simply run out of battery juice sooner than expected. The first thing that you should do in this case is to let the phone charge for about 30 minutes. This should give the battery more than enough time to top itself up. Once the charging session is done, try turning the phone back on again.
While still charging, be sure not to attempt to turn the device on to avoid draining the battery unnecessarily.
Huawei P30 won’t turn on fix #2: Simulate a forced reboot
The next troubleshooting step that you want to do is to find out if your Huawei P30 still turns on after a restart. Try to do a forced reboot by pressing and holding the Power key for 10 to 15 seconds. If your phone works, it should reboot and you should feel a vibration and see the Huawei logo. In case you do not feel the vibration and the screen is still blank, then simply press and hold the Power Key for more time until you see the device restart itself.
If nothing changes after attempting to reboot the device a few times, you can abandon this troubleshooting and proceed to the next ones below.
Huawei P30 won’t turn on fix #3: Use another set of charging accessories
In case the problem lies with the charging accessories, you should consider using another set of cable and adapter for this device. If you have a friend with the same device, try to borrow his or her charging cable and adapter to charge your Huawei device for 30 minutes. This should help you determine if the current set of cable and adapter is defective or not.
Huawei P30 won’t turn on fix #4: Check the charging port
Another possible reason why your Huawei P30 won’t turn on can be a bad charging port. This doesn’t mean a defect is present in the port. There may only be dirt, lint, or foreign object preventing the charging cable from making good contact during charging. To check the port, try using a magnifier to see more clearly inside. If you notice dirt or debris inside, make sure to remove it by using a can of compressed air. Do not stick anything inside to avoid damaging the system.
Huawei P30 won’t turn on fix #5: Check for screen issue / Check if you have insurance for the screen
Once you’ve charged the device for half an hour, unplug it and check if it turns on. If the screen remains black, look for signs that should tell if the phone powers on alright. If it vibrates or makes a sound when you call it, that means it powers on fine. The most likely problem must be on the screen only. You may still have to have the screen assembly replaced but at least you know the motherboard may still be working normally.
Huawei P30 won’t turn on fix #6: Check if you can create a backup
In case the screen is the only problem, there may still be a chance that you can transfer your data to a computer before sending it in. Creating a backup in Android normally needs a good working screen to allow a user to unlock the device and navigate the software. We’re not very optimistic on this one but you should at least give it a try.
Make sure to connect your Huawei P30 to your computer using a known working USB cable. Then, once you’ve done, check the computer to see if it detects your Huawei P30 your phone must be powered on in order to be detected. If a computer detects it, then try to unlock the screen (if possible) and go back to your computer. If its file browser can access the contents of your device, copy everything you want saved.
For data security purposes, an Android device must give permission to a computer before file transfer can occur. This means that you must unlock the screen and confirm a data transfer request from the computer. Obviously, you can’t do any of these if the screen is broken. If the phone has a screen lock, you must unlock it first so a broken screen means you won’t be able to do it. Needless to say, creating a backup is impossible if the screen is not working. Forget about creating a backup if you’re in this situation.
A lot of Android users hope that there’s a way to mirror their screen to a monitor or computer to navigate the software. Unfortunately, this is not possible on Android if the screen is broken in the first place. The screen assembly is both a screen and a way to access the software so two of its major parts include a monitor and digitizer. The former displays the images while the latter is a sensor that takes finger touches and converts them into signals. Even if the monitor is working, you will still be unable to unlock the screen if the digitizer is broken.
Huawei P30 won’t turn on fix #7: Contact Huawei for support
Should nothing work and your Huawei P30 won’t turn on at this time, the best solution that you can do is to let the manufacturer help. It is obvious at this point that the cause of the problem is beyond an end user to fix. There may be a hardware malfunction behind the failure of your phone to power back on.
Huawei P30 won’t turn on fix #7: Get help from independent technician
We highly recommend that you let the phone maker do any repair to your device but if that option is not possible for whatever reason, then letting a third party technician is your next good solution. Keep in mind though that a third party repair will void the warranty of your device. If the technician can’t fix the phone and you’ll decide later on to have Huawei fix it, they won’t touch your device at all. Phone manufacturers will consider third party repair as tampering so that voids the warranty right away.
Huawei P30 won’t turn on fix #8: Replace the phone
If you can afford it, you can also opt to have the phone replaced by another unit. If you have any replacement warranty from Huawei or from the retailer, there’s no guarantee that the replacement unit will be free.