How to fix Facebook keeps crashing on Huawei P30 | troubleshoot Facebook has stopped error

Are you having a problem with Facebook? In this article, we’ll show you how to fix Facebook that keeps crashing on Huawei P30. If you are wondering what may have gone wrong for this app, follow our solutions in this guide.

How to fix Facebook keeps crashing on Huawei P30 | troubleshoot Facebook has stopped error

If Facebook keeps crashing on your Huawei P30, that’s likely caused by a bug. To find out where the bug is coming from, follow the troubleshooting steps below.

Facebook keeps crashing fix #1: Restart the app

Facebook on Android is generally stable but if the one in your Huawei P30 keeps crashing for no apparent reason, you should consider troubleshooting it. The first thing that you should do is to see if force quitting or restarting the app will help. From time to time, apps may encounter bugs that can make them freeze or unresponsive. This can force Android to reboot them as indicated by frequent crashing. To see if a simple app restart will help, follow these steps:

1. Open the Settings app.
2. Navigate to Application Manager.
3. Tap the All tab.
4. Select your Messaging app.
5. Then tap Force Stop

Facebook keeps crashing fix #2: Update Facebook

App developers and publishers like Facebook wants to keep their products as stable and bug-free as possible. One of the ways to do that is to regularly release updates to fix known or reported bugs. For this reason, you want to ensure that Facebook app is running the latest version at this time. By default, your Facebook app should automatically download and install updates but you can also manually check for new updates using Google Play Store.

Facebook keeps crashing fix #3: Clear Facebook cache

Deleting the cache is one of the direct ways to troubleshoot a problem app. It’s usually effective in fixing minor bugs caused by outdated cache or temporary files. It can be done safely without losing any user-related content in the app. Here’s how it’s done:

1. Open the Settings app.
2. Navigate to Application Manager.
3. Tap the All tab.
4. Select Facebook app.
5. Tap Clear Cache.
6. Check for the problem.

Facebook keeps crashing fix #4: Reset Facebook app

Should nothing happen after clearing an app’s cache and Facebook still keeps crashing, the next good thing that you can do is to clear the app’s data. Unlike the previous procedure, this one might delete important information or data within the app. For example, if you’re trying to address an issue with a messaging app, clearing its data will delete all your messages. For games, doing this may delete your progress. If you don’t want to lose important stuff, be sure to back them up ahead of time.

1. Open the Settings app.
2. Navigate to Application Manager.
3. Tap the All tab.
4. Select your Messaging app.
5. Tap Clear Data.
6. Log back in to your Facebook account.
7. Check for the problem.

Facebook keeps crashing fix #5: Clear cache partition

In order to load apps quickly, Android stores frequently used items like website links, images, videos, ads, among others in a part in internal storage called cache partition. Sometimes, these items collectively called system cache may get outdated or corrupted causing performance problems or bugs. To ensure that you phone runs efficiently and the cache in top shape, you want to regularly clear the cache partition (about once every few months). When dealing with any app issue, this can also be one of the troubleshooting steps. Here’s how to do it:

1. With your phone turned off, press and hold both the Volume Up and Power buttons simultaneously for at least 10 seconds.
2. Let go of the buttons when the Honor logo appears.
3. Shortly after seeing the logo, the EMUI screen shows up with the recovery mode options.
4. Press the Volume Down button to scroll to and highlight Wipe cache partition option.
5. Then press the Power button to confirm selection.
6. Use the Volume buttons to scroll to and highlight the next options and Power button to confirm selection.

Facebook keeps crashing fix #6: Reinstall Facebook

If Facebook is not one of the apps that came with the Operating System, then you can delete and reinstall it as a troubleshooting step in this case. This is usually effective in fixing minor app bugs. Here’s how it’s done:

1. Open Play Store app.
2. Slide your finger to the right starting from left side of the screen.
3. Tap My apps & games.
4. Tap Installed.
5. Find and tap the required app.
6. Tap Uninstall.
7. Tap OK.
8. Restart the device.
9. Reinstall Facebook app and see if the problem remains.

Facebook keeps crashing fix #7: Reset network settings

At times, an incorrect network setting may also cause problems. Bad network configuration may occur for a lot of reasons. Sometimes, an app or update may result to new network settings. To reset all network settings, follow these steps:

1. Open the Settings app.
2. Go to Advanced settings.
3. Scroll to and tap Backup & reset.
4. Select Network Settings Reset from the given options.
5. If prompted, read the warning message and then tap Network Settings Reset twice to confirm.

Allow your device to finish resetting network settings and restore the default values. When it’s done resetting network settings, reboot your phone then reconnect to your Wi-Fi network.

Facebook keeps crashing fix #8: Update software to the latest version available

Software and apps updates usually offer fix patch to obliterate existing problems inflicted by random bugs and malicious software. If you haven’t set your device and/or apps to auto-update, then you will need to manually install pending updates. Here’s how to manually check for software updates on the P30:

1. Go to Settings.
2. Tap System.
3. Select System Update.
4. Tap the option to Check for Updates.

To check for any pending app updates you’ve downloaded through the Google Play Store app, launch Play Store then navigate to the Updates section. You will then see a list of apps with pending updates. Just tap on Update to install individual app updates or tap Update All to update apps simultaneously.

Don’t forget to reboot/soft reset your P30 after installing updates to ensure all new software changes are properly implemented and to prevent any app from going rogue.

Facebook keeps crashing fix #9: Run Facebook on Safe Mode

Sometimes, a third party app may cause problems or interfere with the Operating System. Having network troubles due to a bad app is not unheard of in Huawei devices. Restart the phone to safe mode and see if that’s the case. In safe mode, no third party app should be able to run. So, if wifi works normally on safe mode, you can bet a bad third party app is to blame. Here’s how to boot it to safe mode:

1. Power off the device.
2. Power it back on.
3. Once you see the Huawei animation on the screen press and hold Volume Down button.
4. You can see safe mode at the bottom left corner once the device finishes booting.
5. Now that the device has started on safe mode, charge it and see if there’s a difference.

Don’t forget: safe mode blocks third party apps but it won’t tell you which of them is the real cause. If you think that there’s a rogue third party app in the system, you must identify it. Here’s what you need to do exactly:

1. Boot to safe mode.
2. Check for the problem.
3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
4. After you uninstall an app, restart the phone to normal mode and check for the problem.
5. If your Huawei P30 is still problematic, repeat steps 1-4.

Facebook keeps crashing fix #10: Factory reset

We don’t think you’ll actually reach the point when factory reset is necessary to fix an app issue but you may want to consider it if nothing has worked at this point. By wiping the phone, all user added data and apps will be removed, potentially clearing away any bug associated with them. There’s no guarantee that factory reset will help you fix this issue but at this procedure may help the system in some other ways. If you have the time and setting up your phone from scratch is not an issue, then you can go ahead with this solution.

There are two methods to perform a factory reset on your Huawei P30. You want to do the first one first if there’s no problem going under Settings menu.

Method 1: Hard reset on Huawei P30 via Settings

Wiping your phone with factory reset will automatically erase information from your device’s internal storage. The software environment on your device is basically returned to its original form, just like when it left the factory. This means that everything you added to the device like files, photos, videos, and apps will all be deleted. If you don’t want to lose irreplaceable data, make sure to create a backup ahead of time.

There can be many different reasons why a user may want to factory reset a device. If your situation calls for a Hard reset on Huawei P30  and you are able to access your device’s settings menu, then this first method is for you. It’s easier to do compared to the second one below so this is a go-to method for you.

To perform a Hard reset on Huawei P30 via Settings:

1. Create a backup of your personal data.
2. Turn on the device.
3. Tap Settings.
4. Tap System.
5. Choose Reset.
6. Tap Reset all settings.
7. Tap Reset all settings.
8. Confirm the action by tapping on Reset all settings.
9. Wait for factory reset to finish.

Method 2: Hard reset on Huawei P30 via Recovery Mode

This method is useful in one particular situation: when Settings menu is not accessible. There may be a variety of reasons why Settings menu may become unreachable. In some cases, the device may have simply frozen or unresponsive. At other times, it can be due to a problem that you are currently trying to troubleshoot. In any case, you must do Hard reset on Huawei P30 via Recovery Mode when the situation forces you to. We still recommend that you use the first method as your primary option for convenience reasons. Effects-wise, the two methods don’t have any difference at all. The device will be completely sanitized and all user data deleted after doing any of them.

To perform a Hard reset on Huawei P30 via Recovery Mode:

1. Create a backup of your personal data.
2. Turn off the mobile by pressing the Power key for a few moments.
3. Press and hold Volume Up and Power buttons for a couple of seconds.
4. When Recovery Mode appears let go of all keys​​​​​​.
5. Now choose “wipe data/factory reset”. Use Volume buttons to navigate and the Power key to accept it.
6. Confirm the operation by typing in “yes” and select “wipe data/factory reset”.
7. When you see the Google Verification info confirm the operation by selecting “wipe data/factory reset”.
8. Finally choose “reboot system now” by using the Power key.

Facebook keeps crashing fix #11: Submit bug report

If not one of our suggested solutions above help and Facebook app still keeps crashing, you can assume that there may be a coding issue. This means that the reason for the problem is buried deep within the app’s code itself and it may require an update from the developer. As an end user, what you can do is to report the issue to Facebook. The more such reports are sent to the developer, the higher the chance of them acting up on the problem. If you are able to open the Facebook app and go to its settings menu, you can go to Help center section and tap on Report a Problem. If you can’t do that at all, then all you have to do is to wait for a new update that may fix whatever bug is occuring on your app.

 

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