How To Fix The Error 0x803F8003 When Opening A Game on Xbox Series S

In this post, we will show you how to fix the error 0x803F8003 that keeps showing up when you open a game or app on your Xbox Series S. This problem can be fixed easily if you’re only willing to troubleshoot your device. Continue reading to learn more. 

Select Power mode & startup

Most of the time, the error 0x803F8003 will show up when  you open a game on your Xbox Series S. It can be due to expired subscription, unstable Internet connection or server issues. 

Account related errors can always be fixed if you log into the correct account, or renew your subscription to expired services. But for connection and server issues, there’s always something you can do about them. 

If you’re one of the gamers that encountered this error, here are the things you should do: 

Fix #1: Check your Internet connection first

Before anything else, make sure that your console is connected to the Internet. It’s possible that the account verification has failed due to slow or no connection. So try doing a speed test to know if your Xbox Series S has a connection and how fast it is. 

  1. Press the Xbox button on your controller. 
  2. Press the RB button a few times to select Profile & system. 
  3. Highlight Settings and press A to open it. 
  4. Select General if it’s not selected yet, and then open Network settings. 
  5. Select Test network connection. If it says your console is connected to the Internet, then try doing a speed test. 
  6. Select Test network speed & statistics, and wait until the speed test is completed. 

If it’s a connection issue, try restarting your router. That is often enough to fix the problem. You may also call your Internet Service Provider and have it fixed. 

Fix #2: Make sure the servers are up and running

Another thing you have to check are the servers, because if there’s an outage, it’s possible that it’s the one causing the problem. Most of the time, if some of the services are down, account-related issues will occur. That might be the case here, so follow these steps to check the Xbox Live status: 

  1. Open Microsoft Edge on your console. 
  2. Log on to, and then click on Xbox status. 
  3. Now check if there are services that are currently down or having issues. 

If it shows that some of the services are down, then you just have to wait it out. Server issues get fixed within an hour or two. You don’t have to do anything about it. 

Fix #3: Verify the status of your subscription

Games with Gold titles require an active Xbox Live Gold or Xbox Game Pass Ultimate subscription on the account that originally redeemed the Games with Gold offer. If your subscription has expired already, you will likely get this error if you open a game. Here’s how you check your subscription:

  1. Sign in to your Services & subscriptions page with your Microsoft account.
  2. Find the subscription you want to renew (such as Xbox Live Gold, Xbox Game Pass Ultimate, Xbox Game Pass, or EA Play), select Renew, and then follow the instructions.
  3. If you don’t see a link to Renew, you’ll need to buy the subscription again in the Microsoft Store.

After checking your subscription and everything seems in order, then move on to the next solution. 

Fix #4: Reset your console

After doing the first three solutions and your console continues to show the error 0x803F8003 when you attempt to open a game, then you need to reset it. There’s a type of reset that won’t delete your games and apps. That’s what you need to do, here’s how: 

  1. Press the Xbox button on the controller to pull up the side menu. 
  2. Press the RB button a few times to select Profile & system. 
  3. Highlight Settings and press A to select it. 
  4. Highlight System and then select Console info.
  5. Select Reset console. 
  6. Select Reset and keep my games & apps and wait until the process is finished. 

After doing that, the error code 0x803F8003 should no longer pop up. 

We hope that this troubleshooting guide can help you one way or the other. 

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Harold has been in the tech industry since 2008 when he started out as a tech support for companies like Time Warner, Comcast and Tracfone. He’s been troubleshooting phones when the smartphone industry started booming. During his tenure as a tech support, he’s already been writing for various tech blogs and doing some freelance SEO. In 2012, he joined a small team of bloggers to write for The Droid Guy, and he has been with the company ever since. Today, he doesn’t only write tutorials and troubleshooting pieces but also shoots and edits videos for The Droid Guy channel while trading stocks on the side.

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