How to fix Samsung Galaxy S9 with Kick The Buddy game app that keeps on crashing (easy steps)

Kick The Buddy is one of the popular games today but just like many other apps, it crashes from time to time. We have received quite a lot of complaints from users that own the Samsung Galaxy S9. Some reported that the app does not load all the time and that they need to re-open it to be able to use it while others said the app closes after it’s opened with the error “Unfortunately, Kick The Buddy has stopped” popping every now and then. No matter the symptoms you’re having, it’s just an app crash issue and it could be a minor problem or a very serious one.

App problems can be fixed and in this case since we’re dealing with a third party, it would be a lot easier than when you’re dealing with a pre-installed application. When fixing this problem, you may lose your progress and that depends if you’ve synced your progress with your Google Play account. If you have, then you may lose your progress but you may be able to restore it but if not, then you will have to begin from the very start.

If you’re one of the owners of the Galaxy S9 and are having issues with Kick The Buddy, then continue reading as I will walk you through in troubleshooting your device until the problem is fixed.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

How to fix Kick The Buddy that keeps crashing on Galaxy S9

Applications-related issues are often not a serious issue but very annoying nonetheless. If you’re one of the gamers who just can’t take your hands off Buddy, then you need to troubleshoot your device so you could continue playing. Here’s what you should do about it…

First solution: Reboot your device

If it’s the first time you encounter this problem, then you should just reboot your phone and then try opening the app again. Glitches happen more often than you think and when they do, some apps may be affected and your device may become sluggish. A reboot can fix glitches effectively that’s why you need to do this procedure first before moving on to the next solutions.

After the reboot and the app continues to crash, try doing the Forced Reboot to refresh your phone’s memory and reload all apps and services. To do this, press both the volume down and power keys at the same time and hold them down together for 10 seconds or more. Your device will restart like it normally does but it’s memory will be refreshed and this procedure is actually a lot more effective than the normal restart.

However, if the problem continues after this, then move on to the next solution.

Second solution: Try updating Kick The Buddy

Popular apps get updated regularly to make sure they run properly and smoothly on all devices and it could be the case here. So, try updating the app or at least, try to find out if there’s an available update for it. You may have disabled automatic app updates on your phone that’s why it’s possible that the version of the app you use may not be the latest.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Play Store > Menu > My Apps.
  3. To auto-update apps, tap Menu > Settings > Auto-update apps.
  4. Find and tap Kick The Buddy, then tap Update to update it.

If there’s no available update or if the app continues to crash after the update, then you should try the next procedure.

Third solution: Clear the app’s cache and data

This will reset Kick The Buddy, bring it back to its default settings or configuration and replace its cache and data with new ones. If this is just a problem with the app, which I believe it is, then this method will fix it. Here’s how you do it:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Find and tap Kick The Buddy.
  4. To display preinstalled apps, tap Menu > Show system apps.

After this, open the app and try to see if the problem continues. If it still does, then try the next method.

Fourth solution: Uninstall the app and reinstall it

To clear your phone of remnants of the app, it’s better to uninstall it and then download and reinstall it back. You have nothing to lose here now and this procedure is quite effective, too.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Find and tap Kick The Buddy
  4. To display preinstalled apps, tap Menu > Show system apps.
  5. Tap UNINSTALL > OK.
  6. Reboot your phone.
  7. Open Google Play Store.
  8. Search for Kick The Buddy.
  9. Install it.

Run the app after the installation to know if it still crashes or not. If it still does after all those procedures, then the next one will take care of it.

Fifth solution: Master reset

I believe that one of the procedures above will fix the problem and a reset is not really necessary but if in any case the issue continues, then it’s possible the problem is with the firmware. Try resetting the phone but make sure to backup your important files and data.

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that this troubleshooting guide have helped you one way or another. If you have other issues with your device you want to share with us, feel free to contact us or leave a comment below.

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Harold has been in the tech industry since 2008 when he started out as a tech support for companies like Time Warner, Comcast and Tracfone. He’s been troubleshooting phones when the smartphone industry started booming. During his tenure as a tech support, he’s already been writing for various tech blogs and doing some freelance SEO. In 2012, he joined a small team of bloggers to write for The Droid Guy, and he has been with the company ever since. Today, he doesn’t only write tutorials and troubleshooting pieces but also shoots and edits videos for The Droid Guy channel while trading stocks on the side.

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