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Samsung Galaxy A9

How to fix Samsung Galaxy A9 that can’t send or receive text messages?

A smartphone that packs a really impressive hardware specs like the Samsung Galaxy A9 shouldn’t have issues performing the most basic function mobile phones are designed for–text messaging. However, it seems like some users have encountered problems sending and receiving text messages or SMS.

So, in this post, I will walk you through in troubleshooting your Galaxy A9 that has a problem doing this very simple task. It’s a very annoying problem as it often occurs when you badly need a message but don’t worry, as it’s often a very minor issue and it doesn’t necessarily mean a hardware problem. If you’re one of the owners of this phone and are currently having similar issue, continue reading as this post may be able to help you.

Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our Android issues questionnaire.

This is what you’re going to do if your Samsung Galaxy A9 can’t send or receive text messages…

  1. Force restart your phone first.
  2. Make sure your phone gets decent signal.
  3. Make sure there’s enough storage space left.
  4. Check the phone number you’re sending a text message.
  5. Call tech support.

If this is the first time you encountered this problem, then make sure to reboot your phone first. Or better yet, perform the forced restart procedure by pressing and holding the volume down button and the power key for 10 seconds or more. After this, try sending a text message to your own number to see if it goes through.

Check the signal indicator above the screen to see if your phone is getting a good signal in the area. There are areas wherein the signal intermittently gets lost and if you’re in such area, this problem may also happen intermittently, which means there are times you can send or receive text messages and times that you can’t or messages are received late. Aside from this, make sure the flight mode isn’t enabled. You will know it it’s turned on because you can see an airplane icon beside the signal indicator.

Assuming that it’s not about the signal, then make sure your phone still has enough storage left. You may have to free up some space by moving some files to your SD card or computer. After that, reboot your phone and try sending a text message to your number. You may also have to check the phone number of the person you’re sending a message to. Text messages aren’t sent if the phone number lacks one digit.

Lastly, you have to call your provider’s tech support if the problem continues after doing all these things. It’s because they can help you better in checking if your account is still in good standing or if you still have enough balance to use the service. You’ll also be advised if there’s an outage in the area or if there’s an issue with the tower.

I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

Connect with us

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RELEVANT POSTS:

How To Fix Samsung Galaxy A9 App Notification Not Working

The #Samsung #Galaxy #A9 is one of the latest models in the A series of devices which was be released last year. This phone has the distinction of being the world’s first smartphone that sports four rear cameras allowing for excellent quality photos to be taken. It has a 6.3 inch Super AMOLED display which is a good size to view multimedia content comfortably. Under the hood is the Snapdragon 660 processor combined with 6GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy A9 app notification not working issue.

If you own a Samsung Galaxy A9 2018 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

How To Fix Samsung Galaxy A9 App Notification Not Working

Problem: Hello, I have a Samsung Galaxy A9 and the problem that I’ve been having for quite a few weeks now. I have a notification problem, where on only certain apps (ex. snapchat and Instagram) these are the main 2 apps my notification sound will not go off and my sound is on for. I’ve been trying for a while to figure out the problem and I can’t find anything that could be the problem and this notification problem only started happening just recently. I also don’t really want to uninstall the apps either. I have also checked the individual app notifications and everything is normal. I dont know whats wrong. Please help.

Solution: Before performing any troubleshooting steps on this phone it’s best to make sure that it is running on the latest software version. If an update is available then I suggest that you download and install it first.

As this is most likely caused by a software glitch we will be concentrating our troubleshooting efforts on the software side of the device.

What you should do right now is to check the app notification settings of the phone and make sure that it is turned on.

  • Open Setting and select ‘Apps’
  • Select the application from which you want to receive notifications.
  • Tap ‘Notifications’.
  • Tap ‘App notifications’ and slide the switch to activate it.

You should also make sure that the lock screen notification of the phone is activated.

  • Go to Settings then Lock screen.
  • Tap Notifications.
  • Make sure the Notification switch is on.

In case the issue still persists then you should proceed with the additional troubleshooting steps listed below.

Perform a soft reset

You will need to do a soft reset which is usually done to fix an unresponsive device but will also work in this case as the phone software will be refreshed.  To do this just hold the power button and the volume-down button for around 10 seconds. Let go of the buttons once you feel the device vibrate and see the Samsung Galaxy A9 logo on the screen. Your phone will then reboot. Try checking if the issue still occurs.

Start the phone in Safe Mode

Sometimes an app you downloaded from the Google Play Store can cause this particular problem. The best way to check if an app is causing the problem is to start the phone in Safe Mode since only the pre-installed apps are allowed to run in this mode.

  • Turn the phone Off
  • Press and hold “Power”
  • At the “Samsung” logo, release “Power” and immediately press and hold “Volume down”
  • After the phone finishes rebooting, release the keys. A “Safe Mode” watermark should be visible in the lower area of the home screen

If the issue does not occur in this mode then you should find out what app is causing the problem and uninstall it.

Wipe the cache partition of the phone

The phone will usually store cached data of apps in a special partition of its internal storage. This cached data allows the phone to open apps quickly making for a better mobile experience however there are instances when the saved data can become corrupted which can cause issues on the device. To eliminate this factor you will need to wipe the cache partition of the phone.

  • Turn the phone Off if necessary
  • Press and hold “Power” “Volume down” and “Home”/”Bixby” at the same time
  • At the Android screen, release the buttons and wait for access to Android Recovery
  • Press “Volume down” to navigate the menu to highlight “Wipe cache partition”
  • Press “Power” to select the highlight
  • Finally, highlight “Reboot system now” and press “Power”

Check if the issue still occurs.

Perform a factory reset

One last troubleshooting step that you should consider doing is a factory reset. This reverts your phone to its original factory condition. Make sure to backup your phone data before doing this step as it will be deleted in the process.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

After the reset do not install any apps in your phone just yet. Try to check first if the issue still occurs.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive but can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

How To Fix Samsung Galaxy A9 Keeps On Disconnecting From Wi-Fi

The #Samsung #Galaxy #A9 is one of the latest models of the A series family which was released last year. This phone is widely regarded as the first smartphone to use four rear cameras allowing it to create great photos. It has a solid build quality made of a metal frame with a 6.3 inch Super AMOLED display on the front. Under the hood this phone uses a Snapdragon 660 processor paired with 8GB of RAM allowing it to run multiple apps smoothly. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy A9 keeps on disconnecting from Wi-Fi issue.

If you own a Samsung Galaxy A9 2018 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix Samsung Galaxy A9 Keeps On Disconnecting From Wi-Fi

Problem: Hello! I have a Samsung Galaxy A9, which spontaneously and frequently disconnects from my home wifi. This is definitely an issue with the phone, as no such connection issues are present on any other household devices. What happens is, when I’m using an app that requires internet, it will spontaneously stop loading, and moments later an icon will appear at the top bar that signals that there is no internet connection. I turn off the wifi on my phone and reconnect it, then a few seconds later it’s working again. However it does this so frequently, and really spontaneously, that it’s really burdensome. I’ve tried wiping the cache partition, which solved nothing. I’ve also tried ‘forgetting’ my home wifi, and inputting the details again to reset it, which also solved nothing. I’m not sure what else I can do about it. If you can help, I would really appreciate it!

Solution: Before performing any troubleshooting steps on this device it’s best to make sure that it is running on the latest software version. If an update is available I suggest that you download and install it first.

The first thing you should do in this case is to check if the problem is caused by the router. Connect the phone to a different Wi-Fi network then check if the issue still occurs. If it doesn’t then you should try to troubleshoot your router by restarting it then checking if it is caused by a setting issue. For this you will need to consult your router manual.

In case the issue still persists then you will have to proceed with the troubleshooting steps listed below.

Perform a soft reset

Try to refresh the phone software. A soft reset is usually performed when a device is unresponsive but should also work in this case as it will refresh the phone software. To do this step just hold the power button and the volume-down button for around 10 seconds. Let go of the buttons once you feel the device vibrate and see the Samsung Galaxy A9 logo on the screen. Your phone will then reboot, and hopefully, start working properly once again.

Check if the issue still occurs.

Reset network settings

This will reset all data connection back to their default factory settings.

  • From the Home screen, swipe up on an empty spot to open the Apps tray.
  • Tap Settings > General Management > Reset > Reset network settings.
  • Tap RESET SETTINGS.
  • If you have set up a PIN, enter it.
  • Tap RESET SETTINGS. Once complete, a confirmation window will appear

Check if the issue still occurs.

Check if the problem occurs in Safe Mode

Try to check if an app you downloaded is causing this problem is by starting the phone in Safe Mode. When your phone is started in this mode only the pre-installed apps are allowed to run making it easier to determine if an app you downloaded is the culprit.

  • With the phone turned on press the turned on start pressing the Power button.
  • If the menu pops up tap Power off and tap the option to open Safe mode.
  • Wait for a few moments.
  • The device is now booted in Safe Mode

In case the issue does not occur in this mode then you should find out what app is causing the problem then uninstall it.

Wipe the cache partition

Your phone will save temporary data in a certain area of its storage space. This data can be accessed easily by the device making it perform better. This temporary data however can become corrupted and can cause certain issues to occur on the device. To check if this is what’s causing the problem you will have to wipe the cache partition of your phone.

  • Turn off your device.
  • Now Press and hold the Bixby, Volume Up and Power buttons for few secs.
  • After you see the Android Logo is displayed, release the Power and Bixby button, but keep holding the Volume Up button until the Recovery Mode screen shows up
  • Now you can see the Android System Recovery Menu option.
  • Use volume keys to highlight wipe cache partition and use the power button to select it
  • Confirm by selecting yes option

Try to check if the issue still occurs.

Perform a factory reset

One last troubleshooting step to consider is a factory reset. This will revert your phone back to its original factory condition. Make sure to backup your phone data as it will be erased in the process.

  • Go to  settings of your phone.
  • Now Scroll down and select General management option
  • Tap on Reset option
  • Choose  Factory data reset
  • Select the option ‘Erase everything’ and then wait till your device gets rebooted with the factory settings.

Once the reset is complete do not install any apps in your phone just yet. Try to check first if the issue still occurs. In case the problem persists then you will have to bring the phone to a service center and have it checked as this could already be caused by a faulty hardware component.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive but can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

How To Fix Samsung Galaxy A9 Not Connecting To Wi-Fi While Other Devices Are Also Connected

The #Samsung #Galaxy #A9 is one of the latest models in the A series of devices released last year that is best known for having four rear cameras. The phone has a solid design structure made of a metal body with a glass back and a 6.3 inch Super AMOLED display on the front. Under the hood is the Snapdragon 660 processor which when combined with 8GB of RAM allows the device to run any app smoothly. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy A9 not connecting to Wi-Fi while other devices are also connected issue.

If you own a Samsung Galaxy A9 2018 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix Samsung Galaxy A9 Not Connecting To Wi-Fi While Other Devices Are Also Connected

Problem: PROBLEM CONNECTING TO WIFI WHILST OTHER DEVICES CONNECTED TOO – ONLY AFTER TWO WEEKS OF USE….. ANDROID VERSION 8.0.0. This is my second new Galaxy A9 phone both with EXACTLY the same problem.  Phone connects to WIFI without any problems for approximately two weeks. During this time I can browse the internet from either my laptop or phone with both connected to the same WIFI connection.  After two week, if both are connected over WIFI neither will connect to the internet, if I switch WIFI off on Laptop then phone will connect, if I switch WIFI off on phone then laptop will connect. If I switch WIFI off on phone and then switch my old IPhone on, both laptop and Iphone will connect over WIFI and if I switch WIFI off on laptop and try to connect to the internet whilst IPhone and A5 are both connected to WIFI  neither will connect again. So summary is Galaxy A9 will not connect to internet over WIFI whilst another device is also connecting to internet over same WIFI, but this only starts after about two weeks of using the phone! During those two weeks the phone did auto update some apps, but I switched all auto updates off about 5 days ago (when I found out how), and this only starting happening today, so I do not see the link with this.  On the first phone I restarted it in safe mode and same problem and I reset it to factory defaults, it seemed to work after factory default reset, but I didn’t want to risk it failing again outside of the return period, so returned to store and swapped for another new one. I now feel the only option is to return again and go back to iphone but they are too expensive for me now 🙁 Help Please!!! Ps: I have restarted router and deleted WIFI connections and recreated on all devices to no avail and I do not think this would fix it anyway, it is definitely down the A9 connecting when another device is connected…..

Solution: Before performing any troubleshooting steps on this device it’s best to make sure that it is running on the latest software version. If an update is available then I suggest that you download and install it first.

What you should do in this case is to verify if the problem occurs while the phone is connected to a different Wi-Fi network. If the issue does not occur then the problem could be caused by a wrong setting in your wireless router. You will need to restart your router then check if it has the correct settings. You will need to refer to the router manual on the proper procedure on how to access its settings.

In case the issue persists even when the phone connects to a different Wi-Fi network then you should proceed with the additional troubleshooting steps listed below.

Perform a soft reset

The first thing that you will need to do in this case is to refresh the phone software. A soft reset is usually performed when a device is unresponsive but should also work in this case as it will refresh the phone software. To do this step just hold the power button and the volume-down button for around 10 seconds. Let go of the buttons once you feel the device vibrate and see the Samsung Galaxy A9 logo on the screen. Your phone will then reboot, and hopefully, start working properly once again.

Check if the problem occurs in Safe Mode

Try to check if an app you downloaded is causing this problem is by starting the phone in Safe Mode. When your phone is started in this mode only the pre-installed apps are allowed to run making it easier to determine if an app you downloaded is the culprit.

  • With the phone turned on press the turned on start pressing the Power button.
  • If the menu pops up tap Power off and tap the option to open Safe mode.
  • Wait for a few moments.
  • The device is now booted in Safe Mode

In case the issue does not occur in this mode then you should find out what app is causing the problem then uninstall it.

Wipe the cache partition

Your phone will save temporary data in a certain area of its storage space. This data can be accessed easily by the device making it perform better. This temporary data however can become corrupted and can cause certain issues to occur on the device. To check if this is what’s causing the problem you will have to wipe the cache partition of your phone.

  • Turn off your device.
  • Now Press and hold the Bixby, Volume Up and Power buttons for few secs.
  • After you see the Android Logo is displayed, release the Power and Bixby button, but keep holding the Volume Up button until the Recovery Mode screen shows up
  • Now you can see the Android System Recovery Menu option.
  • Use volume keys to highlight wipe cache partition and use the power button to select it
  • Confirm by selecting yes option

Try to check if the issue still occurs.

Perform a factory reset

One last troubleshooting step to consider is a factory reset. This will revert your phone back to its original factory condition. Make sure to backup your phone data as it will be erased in the process.

  • Go to  settings of your phone.
  • Now Scroll down and select General management option
  • Tap on Reset option
  • Choose  Factory data reset
  • Select the option ‘Erase everything’ and then wait till your device gets rebooted with the factory settings.

Once the reset is complete do not install any apps in your phone just yet. Try to check first if the issue still occurs. In case the problem persists then you will have to bring the phone to a service center and have it checked as this could already be caused by a faulty hardware component.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive but can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

How To Fix Samsung Galaxy A9 Overheats When Charging

The #Samsung #Galaxy #A9 is a premium mid range device released last year that is best known as being the world’s first smartphone that uses four rear cameras. It has  a solid build quality made of a metal frame with a 6.3 inch Super AMOLED display on the front. Under the hood is a Snapdragon 660 processor which when combined with 8GB of RAM allows the phone to multitask between apps with ease. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy A9 overheats when charging issue.

If you own a Samsung Galaxy A9 2018 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix Samsung Galaxy A9 Overheats When Charging

Problem: Phone will overheat while charging and halt the charging process then shut down applications and processes such as data and tethering. It will sometimes give very inaccurate battery charge level readings when it sometimes powers off during this as well and it will say the battery is at 0% then jump up to 30%, or higher when it wasn’t even close to dead when this issue occurred. The screen flashes almost always when you are using the phone. This all started at the same timeframe. I’ll do the troubleshooting steps you most awesome kickass people have provided later today. Thank you.

Solution: Before performing any troubleshooting steps on this phone it’s best to make sure that it is running on the latest software version first. If an update is available then I suggest that you download and install it first.

The first step you will need to do in this case is to isolate the charger. Clean the charging port of the phone using a can of compressed air then use a different charging cord and wall charger to charge the device. Does the phone still overheat? If it does then this appears to be a hardware related problem already however there’s a possibility that this could be caused by a software glitch. Follow the troubleshooting steps listed below to verify if this is a software related problem.

Perform a soft reset

A soft reset is usually performed when the phone is unresponsive but is also recommended in this case as it will refresh the phone software.

  • Hold the Power button for 3-5 seconds.
  • Tap Power off.
  • When the device has shut down completely, wait approximately one minute. This will help make sure that the cache and temporary files are wiped from the device.

Once the phone has started try to check if the issue still occurs.

Start the phone in Safe Mode

It’s very likely that an app you downloaded is causing this particular problem. The best way to check if this is the case is to start the phone in Safe Mode since only the pre-installed apps are allowed to run in this mode.

  • Turn the phone Off
  • Press and hold “Power”
  • At the “Samsung” logo, release “Power” and immediately press and hold “Volume down”
  • After the phone finishes rebooting, release the keys. A “Safe Mode” watermark should be visible in the lower area of the home screen

If the phone does not overheat while charging in this mode then it could be caused by an app you downloaded. Find out what app this is and uninstall it.

Wipe the cache partition of the phone

The phone will usually store cached data of apps in a special partition of its internal storage. This cached data allows the phone to open apps quickly making for a better mobile experience however there are instances when the saved data can become corrupted which can cause issues on the device. To eliminate this factor you will need to wipe the cache partition of the phone.

  • Turn the phone Off if necessary
  • Press and hold “Power” “Volume down” and “Home”/”Bixby” at the same time
  • At the Android screen, release the buttons and wait for access to Android Recovery
  • Press “Volume down” to navigate the menu to highlight “Wipe cache partition”
  • Press “Power” to select the highlight
  • Finally, highlight “Reboot system now” and press “Power”

Check if the issue still occurs.

Perform a factory reset

One last troubleshooting step that you should consider doing is a factory reset. This reverts your phone to its original factory condition. Make sure to backup your phone data before doing this step as it will be deleted in the process.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

Once the reset is complete do not install any apps in your phone yet. Try to check first if the issue still occurs. In case is does then this is most likely caused by a faulty hardware component. You will have to bring the phone to a service center and have it checked,

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive but can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

How To Fix Samsung Galaxy A9 Does Not Read MicroSD Card

Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #A9 fix the issues that they are experiencing with the phone. This model is a premium mid range smartphone released last year that’s best known for being the first mobile device to have four rear cameras. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today.  In this latest installment of our troubleshooting series we will tackle the Galaxy A9 does not read microSD card issue.

If you own a Samsung Galaxy A9 2018 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given

How To Fix Samsung Galaxy A9 Does Not Read MicroSD Card

Problem: Hello, I live in Ukraine, my son brought me and presented a smartphone SAMSUNG GALAXY A9 . And there is such a problem in it, the Android  operating system is not updated over the air, I do not understand the reason. The smartphone has a SanDisk 16GB micro SD, I decided to expand the memory and bought Silicon Power 128GB micro SD and the smartphone does not work with this card, you cannot copy files to it and create folders in the device. After formatting, nothing has changed. After that, I installed a 128GB micro SD samsung and this did not change anything. Normally, the device only works with SanDisk 16GB SD card. What could be the problem?

Solution: Before troubleshooting this issue it’s best to make sure that your phone is running on the latest software version. If an update is available then I suggest that you download and install it first.

Check if the 128GB micro SD card works on another device

The first thing that you will need to do in this case is to eliminate the possibility of the problem being caused by a defective micro SD card. Remove the 128 GB card from your phone then check if it works on another device ( a phone or a computer). If the card can be read by this other device then the issue is most likely caused by a phone problem.

Clean the micro SD card slot of the phone

If the micro SD card slot has any dirt or debris in it then this can prevent the phone from reading the micro SD. Clean this slot using a can of compressed air then check if the issue still occurs.

Try using a new micro SD Card

To check if the problem is caused with compatibility issues with the current micro SD card that you are using it’s best to get a new micro SD card and see if this works on your phone.

Perform a soft reset

When you do a soft reset the phone software will be refreshed and will usually fix this kind of problem if is is caused by a software glitch. To do a soft reset press both the volume down and power keys at the same time and hold them down together for 10 seconds. You may feel your phone vibrating at some point but only release both keys if the screen turns on.

After the soft reset check if the phone can use the microSD card.

Check if the problem occurs in Safe Mode

There are instances when an app you downloaded can cause this problem. To check if this is what’s causing the problem you will need to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

  • Turn the phone off.
  • Press and hold the Power key past the model name screen appearing on the screen.
  • When SAMSUNG appears on the screen, release the Power key.
  • Immediately after releasing the Power key, press and hold the Volume down key.
  • Continue to hold the Volume down key until the device finishes restarting.
  • When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

If the micro SD card can be used in this mode then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.

Wipe the cache partition of the phone

There are cases when the phone will develop a corrupt cached data. When this happens certain issues will occur on the device such as the one you are experiencing right now. To eliminate this possibility you will have to wipe the cache partition of the phone from the recovery mode.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the Android logo displays, release all three keys.
  • An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  • Press the Volume down key several times to highlight wipe cache partition.
  • Press Power key to select.
  • Press the Volume down key to highlight yes, them and press the Power key to select.
  • When the wipe cache partition is complete, Reboot system now is highlighted.
  • Press the Power key to restart the device.

Perform a factory reset

Since you mentioned that the issue occurred right after a software update then this could be caused by old software data that has not been completely removed during the update process. When this happens it will cause a conflict with the new software version resulting in issues such as this. To remove this old data you will have to perform a factory reset. Make sure to backup your phone data before doing the reset.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.
  • Check if the issue still occurs.

In case the above steps fails to fix the problem then this is most likely caused by a faulty hardware component, possibly the micro SD card reader module. The best thing to do right now is to bring the phone to a service center and have it checked.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive but can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

How To Fix Samsung Galaxy A9 Apps Randomly Crashing

The #Samsung #Galaxy #A9 is a premium mid range Android smartphone released last year that’s best known as the world’s first mobile device that uses four rear cameras. It has a solid build quality made of a metal body with a 6.3″ Super AMOLED display on the front. Under the hood is a Snapdragon 660 processor which is combined with 8GB of RAM allowing the device to run apps smoothly. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy A9 apps randomly crashing issue.

If you own a Samsung Galaxy A9 2018 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

How To Fix Samsung Galaxy A9 Apps Randomly Crashing

Problem: So I bought a new Samsung galaxy a9 today and I installed some apps on it, whenever I open up Snapchat it just crashes and whenever I open up Google it also crashes, I can still use chrome but not Google also whenever I get messages on Instagram and open up the message it takes like 15 seconds to even load the message, quite frankly if I could get a solution to any of these problems then I would be very grateful.

Solution: Before performing any troubleshooting steps on this device it’s best to make sure that it is running on the latest software version. If an update is available then I suggest that you download and install it first. If you have a microSD card installed in the phone then I suggest that you remove it.

Since this is most likely a software related problem already we will be concentrating our troubleshooting efforts on the phone software.

Perform a soft reset

The first thing you will need to do is a soft reset. While this is usually done to fix an unresponsive device it will also work in this case as the phone software will be refreshed.  To do this just hold the power button and the volume-down button for around 10 seconds. Let go of the buttons once you feel the device vibrate and see the Samsung Galaxy A9 logo on the screen. Your phone will then reboot. Try checking if the apps still crash.

Start the phone in Safe Mode

Sometimes an app you downloaded from the Google Play Store can cause this particular problem. The best way to check if an app is causing the problem is to start the phone in Safe Mode since only the pre-installed apps are allowed to run in this mode.

  • Turn the phone Off
  • Press and hold “Power”
  • At the “Samsung” logo, release “Power” and immediately press and hold “Volume down”
  • After the phone finishes rebooting, release the keys. A “Safe Mode” watermark should be visible in the lower area of the home screen

If the issue does not occur in this mode then you should find out what app is causing the problem and uninstall it.

Wipe the cache partition of the phone

The phone will usually store cached data of apps in a special partition of its internal storage. This cached data allows the phone to open apps quickly making for a better mobile experience however there are instances when the saved data can become corrupted which can cause issues on the device. To eliminate this factor you will need to wipe the cache partition of the phone.

  • Turn the phone Off if necessary
  • Press and hold “Power” “Volume down” and “Home”/”Bixby” at the same time
  • At the Android screen, release the buttons and wait for access to Android Recovery
  • Press “Volume down” to navigate the menu to highlight “Wipe cache partition”
  • Press “Power” to select the highlight
  • Finally, highlight “Reboot system now” and press “Power”

Perform a factory reset

One last troubleshooting step that you should consider doing is a factory reset. This reverts your phone to its original factory condition. Make sure to backup your phone data before doing this step as it will be deleted in the process.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

After the reset do not install any apps in your phone just yet. Try to check first if the issue still occurs.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive but can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

How To Fix Samsung Galaxy A9 Battery Drains Fast

The #Samsung #Galaxy #A9 is one of the latest members of the A series of devices and is best known as the world’s first smartphone that has four rear cameras. This makes the phone take excellent quality photos in any environment. This device has a 6.3 inch Super AMOLED display which is great to use for viewing various multimedia content. Under the hood is a Snapdragon 660 processor combined with 8GB of RAM which allows the device to multitask apps with ease. Although this is a solid performing phone there are instances when certain instances can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy A9 battery drains fast issue.

If you own a Samsung Galaxy A9 2018 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix Samsung Galaxy A9 Battery Drains Fast

Problem: Over the last 2 days, my Samsung A9 has been draining the battery tremendously without any particularly reason.  Last night, went to sleep with 45% on a charge, but in the middle of the night it fell to 0%. I didn’t use it and it didn’t seem to charge well at all with the Samsung charger.  When it charged till 10% and I turned it out, it fell down to 0% in less than 1 min. Today, the same thing happened. I had about 75% left on my phone and didn’t use. Next thing I used to check a couple of emails, it dropped to 44% and then auto-shutdown showing it is completely flat out.  It wouldn’t charge as per night before and it could only manage a 11% in 6 hours. I read in some platform, did all the power savings things, even did a wipe cache, deleted all bloatware, minimized app, and saw the battery was drained by cell standby. Correspondingly when charging, I noted that the phone got really hot.  My android is version 89.0.0. I really need some advice if this means my phone is defective or is there anything I can do? I can’t risk going out on a full batt and it turns flat within a few minutes of use. Thank you for all the advice ahead!

Solution: Before performing any troubleshooting steps on this phone it’s best to make sure that it is running on the latest software version first. If an update is available then I suggest that you download and install it first.

Perform a soft reset

If your phone has a lot of services running then it will use up more battery life. Try doing a soft reset then check if the issue still occurs.

  • Hold the Power button for 3-5 seconds.
  • Tap Power off.
  • When the device has shut down completely, wait approximately one minute. This will help make sure that the cache and temporary files are wiped from the device.

Once the phone has started try to check if the issue still occurs.

Start the phone in Safe Mode

It’s very likely that an app you downloaded is causing this particular problem. The best way to check if this is the case is to start the phone in Safe Mode since only the pre-installed apps are allowed to run in this mode.

  • Turn the phone Off
  • Press and hold “Power”
  • At the “Samsung” logo, release “Power” and immediately press and hold “Volume down”
  • After the phone finishes rebooting, release the keys. A “Safe Mode” watermark should be visible in the lower area of the home screen

If you don’t experience the battery drain issue in this mode then it could be caused by an app you downloaded. Find out what app this is and uninstall it.

Wipe the cache partition of the phone

The phone will usually store cached data of apps in a special partition of its internal storage. This cached data allows the phone to open apps quickly making for a better mobile experience however there are instances when the saved data can become corrupted which can cause issues on the device. To eliminate this factor you will need to wipe the cache partition of the phone.

  • Turn the phone Off if necessary
  • Press and hold “Power” “Volume down” and “Home”/”Bixby” at the same time
  • At the Android screen, release the buttons and wait for access to Android Recovery
  • Press “Volume down” to navigate the menu to highlight “Wipe cache partition”
  • Press “Power” to select the highlight
  • Finally, highlight “Reboot system now” and press “Power”

Check if the issue still occurs.

Perform a factory reset

One last troubleshooting step that you should consider doing is a factory reset. This reverts your phone to its original factory condition. Make sure to backup your phone data before doing this step as it will be deleted in the process.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

Once the reset is complete do not install any apps in your phone yet. Try to check first if the issue still occurs. In case is does then this is most likely caused by a faulty hardware component. You will have to bring the phone to a service center and have it checked,

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive but can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

How to fix Google Play Store error 940 on Samsung Galaxy A9

Owners of the new Samsung Galaxy A9 are among the most recent victims of the Google Play Store error 940. This error occurs while you’re downloading an app. Since it’s not a device or app-specific error, it may occur to other devices as well regardless of the app you’re trying to download.

This kind of problem is very annoying as you will be greeted by the same error message even if you redownload the app. So, for you to be able to continue using your phone normally, you will have to address it as soon as you can. Don’t worry, it’s not really that hard to fix. Continue reading as I will walk you through on how to troubleshoot your phone with this problem.

For owners who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common problems with this device. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need further assistance don’t hesitate to contact us by filling up our Android issues questionnaire.

Going back to our troubleshooting, here are the things you need to do to fix the Google Play Store 940 on your Galaxy A9…

  1. Force restart your Galaxy A9 and download the app again.
  2. Make sure you have enough storage space.
  3. Make sure the SD card is mounted and detected properly.
  4. Clear cache and data of Google Play Store.
  5. Factory reset your Galaxy A9.

When troubleshooting error messages like this, it’s important that you start with a forced restart which will refresh your phone’s memory and reload all apps and services. So, press and hold both power and volume down keys for 10 seconds or more. Once the device has rebooted, redownload the same app.

When downloading applications or any files for that matter, storage space is important. Just make sure that your phone has enough storage space or if you’re downloading the app into the SD card directly, check if there’s still enough space on the external storage device as well. Another thing you need to do is make sure that your SD card is properly mounted and detected by your phone. For this specific error, try changing the settings so that your phone will download apps into its internal storage and if that’s successful, you can move the app to the SD card after that.

Clearing the cache and data of the Google Play Store has to be done if the problem persists after doing the first three procedures. The error 940 is a Play Store error so it’s important you reset the app back to its default settings and configuration especially if this problem hasn’t happened before. You can do this by going to Settings then Application Manager. You can find the Google Play Store from there.

Lastly, you need to reset your device if the problem continues to bug you even after doing all those procedures. But before the reset, make sure to backup your important files and data as they will be deleted during the process. Here’s how to reset your phone:

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that this guide have helped you.

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How To Fix Samsung Galaxy A9 Does Not Charge When On

The #Samsung #Galaxy #A9 is a premium mid range android smartphone released last year which is best known for having four rear cameras. This allows the device to take excellent quality photos in a wide range of environment. This phone sports a 6.3 inch Super AMOLED display while under the hood is a Snapdragon 660 processor combined with 8GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy A9 does not charge when on issue.

If you own a Samsung Galaxy A9 2018 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix Samsung Galaxy A9 Does Not Charge When On

Problem: My Samsung galaxy A9 will not charge AT ALL when it is on. I’ve done every process (except for the backing up and factory resetting) and then when its off it will show the bolt with the battery for about 5 seconds and then stop. then it will appear again and this will continuously happen. during the times of when it is showing that bolt icon it is charging. but not good. it takes approximately a full 24 hours for it to charge to full. I have cleaned out my charging port with a plastic corner (it was said not to use anything metal as for a potential to screw up the charging) and I even had it sprayed out with a air canister. but nothing has worked to make it charge normally. note: i do have the original charger that came with it, my google home charger that has worked with it, and one of my friends basic charger that they had. I am clueless as to what to do next, but am waiting to do the factory reset.

Solution: Before performing any troubleshooting steps on this phone it’s best to make sure that it is running on the latest software version first. If a update is available then I suggest that you download and install it first.

Clean the charging port of the phone

The first thing you should do in this case is to remove any presence of dirt in the charging port of the phone. Use a can of compressed air to clean the port making sure that any foreign matter is removed.

Try using a different charging cord

The charging cord that comes with your phone can get damaged easily especially if it is constantly coiled or bent. To eliminate the possibility of the problem being caused by a faulty charging cord you should try using a new one.

Try using a different wall charger

Another factor that can cause this problem is a faulty charger. Try  using a new wall charger then check if the issue still occurs.

Try charging the phone from a computer USB port

There are cases when one of the pins of the charging port is not functioning properly. When the pin responsible for fast charging using a wall charger gets damaged you will only be able to charge the phone from a USB port. To check if this is what’s causing the problem check if you can charge the phone from a computer USB port. If the phone charges then you will need to have the charging port of the phone checked and possibly replaced at  service center.

Check if the problem occurs in Safe Mode

One factor that can cause this problem is a third party app which you downloaded to the phone. If you have downloaded an app before experiencing this problem then that app could be the culprit. To check if the problem is caused by an app you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

  • Turn the phone Off
  • Press and hold “Power”
  • At the “Samsung” logo, release “Power” and immediately press and hold “Volume down”
  • After the phone finishes rebooting, release the keys. A “Safe Mode” watermark should be visible in the lower area of the home screen.

If the issue does not occur in this mode then you should find the app that is causing the problem and uninstall it.

Wipe the cache partition of the phone

Sometimes the phone’s cached data can get corrupted and when this happens certain issues can occur on the device. To eliminate this possibility you will have to wipe the cache partition of the phone.

  • Turn the phone Off if necessary
  • Press and hold “Power” “Volume down” and “Home”/”Bixby” at the same time
  • At the Android screen, release the buttons and wait for access to Android Recovery
  • Press “Volume down” to navigate the menu to highlight “Wipe cache partition”
  • Press “Power” to select the highlight
  • Finally, highlight “Reboot system now” and press “Power”

Check if the issue still occurs.

Perform a factory reset

One last troubleshooting step that you should consider doing is a factory reset. This reverts your phone to its original factory condition. Make sure to backup your phone data before doing this step as it will be deleted in the process.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

In case the above steps fails to fix the problem then this is most likely caused by a faulty hardware component already. The best thing that you can do right now is to bring the phone to a service center and have it repaired.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive but can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

5 Best Bezel-Less Phones in 2019 with the Highest Screen-To-Body Ratio

The era of bezel-less phones is here, and we welcome it with a warm embrace, giving you our top 5 favorite bezel-less phones in 2017 with the highest screen-to-body ratio. There are no bad or even mediocre smartphones on this list—only the best of the best—so you can rest assured knowing that no matter which one you pick, you won’t regret your purchase.

Best Bezel Less Phones 2017

ImgAmazon.com LinkBrandProductAmazon.com LinkPrice on Amazon.com
HuaweiHuawei Mate 9700
SamsungSamsung Galaxy A9698
ZTEZTE Nubia Z11489.91
SamsungSamsung Galaxy S8+439.94
OppoOppo R9Check Price

Samsung Galaxy S7 edge

It’s stylish, it’s curved, it’s the Galaxy S7 edge. Curved edges are in vogue right now, and nobody executes them better than Samsung. This time, they’ve achieved a fantastic screen-to-body ratio of 76.1%, making this 5.5” smartphone relatively easy to hold in just one hand. And believe us: you will not want to put this phone down.

Its gorgeous metal body is smaller than the latest iPhone, and its smooth edges make it feel more like an exquisite pebble rather than a soulless electronic device. Because the screen extends from one edge to the other, the images on screen pop out and all colors are exceptionally vivid and accurate.

The entire body is tightly sealed to keep dust and water away. According to Samsung, the smartphone can survive being submerged in up to 1.5 meters of water for a maximum of 30 minutes. The ability to survive in such harsh conditions is even more admirable given the presence of both a 3.5mm audio connector and a microSD slot.

Smooth performance is provided by the Snapdragon 820 chipset, Adreno 530 GPU, and 4 GB of memory. The excellent responsiveness of the S7 edge is apparent everywhere, but especially when taking pictures with the 12 MP rear camera with phase detection autofocus. The camera takes a mere fraction of a second to focus, shoot, save, and become ready to take another picture. Its low light performance is near the very top of what modern smartphones have to offer, and it even produces detailed 4K footage at 30 frames per second.

All in all, the Samsung Galaxy S7 edge is a device that makes no compromises and, as such, delivers in every possible way. If you take good care of it, a phone like this can serve your many years, and it will be very easy to sell it on eBay once you’re ready for an upgrade.

What Users Like

  • Dust and water resistant
  • Excellent screen-to-body ratio
  • Flagship performance
  • Beautiful display
  • 4K video and great low light performance
  • Good re-sell value

Huawei Mate 9

Even though we don’t sell smartphones, we can easily imagine that devices from Huawei wouldn’t be too hard to sell. The company likes to include an abundance of attractive features that make their products look fantastic on paper. Of course, customers have gotten smarter over the years when it comes to distinguishing empty marketing promises from those with some merit behind them. Given how well the Huawei Mate 9 sells, it’s not hard to see that it falls into the latter category.

The Mate 9 is the first Huawei smartphone that uses the company’s brand-new Kirin 960 processor. This computational beast includes a four-core A73 2.4GHz and four-core A53 1.8GHz CPU, delivering 18% faster performance. Alongside this flagship chipset is the Mali-G71 octa-core GPU and 4 GB of memory. To take things even further, Huawei has implemented a cutting-edge Machine Learning algorithm that automatically learns user habits, anticipating the user’s next moves to prepare resources in advance—clever stuff, indeed.

These days, it’s easy to dismiss performance as something that’s becoming less important with every new smartphone generation. After all, even affordable mid-range devices can handle just about anything you throw at them. That’s why the Huawei Mate 9 has plenty of other tricks up its sleeve.

Its large 4000mAh battery got us through 2 days of moderate usage, and the dual-lens camera from Leica, a premium-segment manufacturer of cameras and sport optics products, can easily compete even with the likes of Samsung, Apple, and the Google Pixel. The front-facing camera has a resolution of 8 MP and features Huawei’s new facial enhancement algorithm, which automatically detects your face and applies custom beauty settings to make you even prettier than you already are.

What Users Like

  • Long battery life
  • Brutal performance
  • Dual-lens camera from Leica
  • Excellent build quality
  • Software improvements

ZTE nubia Z11

You’ve probably heard of ZTE, the company behind so many highly-rated budget smartphones, but you may not have heard of nubia, which is a sub-division of ZTE that focuses on high-end devices. In the past, most smartphones with nubia’s logo on the back stayed in their home country, China. That’s not the case with the ZTE nubia Z11, and there are several reasons why we believe that you should be thrilled about this smartphone.

One of these reasons is the Z11’s gorgeous 5.5” display with 75.2% screen-to-body ratio and the full HD resolution. Not only does the non-existent bezel look fantastic, but the edges are interactive, allowing you perform gestures to control a variety of settings. It’s not something that we would use very often, but there are certainly many people out there who would.

The Z11 is a slim smartphone with durable, metal body. Looking at it from the back, there’s a very high-quality 16 MP camera with phase detection autofocus and optical image stabilization in the top left corner. In the center below it is a fingerprint scanner that you can use to quickly unlock your phone. The back cover is non-removable, and so is the 3000 mAh battery.

The ZTE nubia Z11 runs a re-skinned version of the Android operating system, called FiT 2.0. Much like Xiaomi’s MIUI, FiT 2.0 ditches the app drawer in favor of a user interface that controls more like iOS. Everything is smooth and well-optimized, so it’s unlikely that most users would feel the need to install a third-party launcher, even though they easily can.

ZTE couldn’t call the Z11 a flagship device if it didn’t feature flagship specifications. There’s the Snapdragon 820, Adreno 530, and up to 6 GB of memory. ZTE sells only one version of the Z11, and it has 64 GB of internal storage space. Users can get more by sacrificing one of the two SIM card slots, using it as a microSD card slot.

What Users Like

  • Beautiful design
  • Vivid, sharp camera
  • High-end specifications
  • Gesture controls
  • Optimized software

OPPO R9s Plus

The OPPO R9s Plus is a self-proclaimed selfie expert. The front-facing camera is essentially a high-end rear camera, and the rear-facing camera is even better. Thanks to the new image sensor, the rear-facing camera can capture up to 4x incoming light, producing perfect selfies no matter what time of the day you are taking them. The camera also features OPPO’s ISOCELL technology, which helps to reduce the interference between pixels.

Even though the camera itself is capable enough to amaze your friends and followers with its remarkable picture quality, the Beautify 4.0 camera bundle takes things to the next level. This automatic skin enhancement tool can brighten your skin, remove blemishes, apply various filters to the picture, and more.

The R9s Plus has a 6” screen with 75.1% screen-to-body ratio and the full HD resolution. A large screen like this would quickly turn lesser smartphones into useless paperweights, but the 4000mAh battery keeps the R9s Plus operational for up to two days of moderate use. The smartphone is powered by the Snapdragon 653 processor, which is engineered to support 10 percent higher performance compared to the 652. Even though there are better processors available, the 653 easily handles all common, and not so common, usage scenarios, especially thanks to the presence of 6 GB of memory.

Included with every OPPO R9s Plus smartphone is a special charger that supports OPPOS’s OOC Flash Charge technology. According to OPPO, five minutes of charging can give you enough power for a two-hour phone call. Even the new version of OPPO’s version of the Android operating system, called ColorOS 3.0, focuses on battery life as well as the overall performance of the device.

What Users Like

  • New version of ColorOS
  • Excellent selfie camera
  • Long battery life
  • Reliable performance
  • Comfortable to hold

Samsung Galaxy A9

Featuring an elegant glass exterior, the Samsung Galaxy A9 is our favorite large, bezel-less smartphone for the masses. Amazon currently sells it for slightly over $300, which is an incredibly attractive price when you consider what the A9 has to offer.

The smartphone has a 6” Super AMOLED capacitive touchscreen with the full HD resolution and the Corning Gorilla Glass 4 technology for extra protection. The A9 runs on a slightly older chipset from Qualcomm, the Snapdragon 652, but we can’t say that the chipset limits the smartphone’s performance in any way whatsoever. This time, Samsung has included only the most useful apps from Google and Microsoft and a very small number of their own apps. As such, the smartphone feels lightweight and well-optimized.

Moving on to the rear camera, we have a 13 MP sensor with optical image stabilization and LED flash. The front-facing camera has a resolution of 8 MP and the ability to record full HD video footage. Both cameras perform adequately well given the price of the smartphone.

The one thing that made the Galaxy A9 stand out is its long battery life. The 4000mAh battery can keep the smartphone functional for almost 3 days, and thanks to the support for fast battery charging, you’ll be back on your feet in no time. It’s also worth mentioning that the A9 has a front-mounted fingerprint reader and support for active noise cancellation during phone calls.

What Users Like

  • Affordable
  • Large, vivid display
  • Well-optimized
  • Almost no bloatware
  • Long battery life

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How To Fix Samsung Galaxy A9 Wi-Fi Does Not Turn On

The #Samsung #Galaxy #A9 is one of the latest Android smartphone model whose main feature is its camera. This device, which is also known as the world’s first quad camera smartphone, is the latest member of the A series of devices that has a solid build quality and an equally impressive hardware architecture. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy A9 Wi-Fi does not turn on issue.

If you own a Samsung Galaxy A9 2018 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix Samsung Galaxy A9 Wi-Fi Does Not Turn On

Problem: Hello there, I’m having an issue with my Samsung Galaxy A9. I have had this phone for nearly a month now and on 12/26/2018 I had started receiving problems with it. Originally the phone was running very slow so I thought it might be an issue with low free RAM capacity and maybe the Storage not having enough space so I made 2GB free on the phone and freed the RAM. After which, I realized that my Internet wasn’t connected so I went to turn on my WI-FI. I pressed the button to turn it on and nothing happened, it flipped but froze. I then tapped on the actually Wifi to access the Wifi section and it wouldn’t let me. After this point, the Settings App froze. I’m not really sure what the problem is based off this but I tried Rebooting the phone multiple times and that hasn’t worked. I used the Samsung Device Maintenance to check for issues and it came up clean.

Solution: Before performing any troubleshooting steps it’s always best to make sure that the phone is running on the latest software version first. If an update is available then I suggest that you download and install it first.

Perform a soft reset

The first thing that you will need to do in this case is to refresh the phone software. A soft reset is usually performed when a device fails to respond. To do this step just hold the power button and the volume-down button for around 10 seconds. Let go of the buttons once you feel the device vibrate and see the Samsung Galaxy A9 logo on the screen. Your phone will then reboot, and hopefully, start working properly once again.

Check if the problem occurs in Safe Mode

Try to check if an app you downloaded is causing this problem is by starting the phone in Safe Mode. When your phone is started in this mode only the pre-installed apps are allowed to run making it easier to determine if an app you downloaded is the culprit.

  • With the phone turned on press the turned on start pressing the Power button.
  • If the menu pops up tap Power off and tap the option to open Safe mode.
  • Wait for a few moments.
  • The device is now booted in Safe Mode

In case the issue does not occur in this mode then you should find out what app is causing the problem then uninstall it.

Wipe the cache partition

Your phone will save temporary data in a certain area of its storage space. This data can be accessed easily by the device making it perform better. This temporary data however can become corrupted and can cause certain issues to occur on the device. To check if this is what’s causing the problem you will have to wipe the cache partition of your phone.

  • Turn off your device.
  • Now Press and hold the Bixby, Volume Up and Power buttons for few secs.
  • After you see the Android Logo is displayed, release the Power and Bixby button, but keep holding the Volume Up button until the Recovery Mode screen shows up
  • Now you can see the Android System Recovery Menu option.
  • Use volume keys to highlight wipe cache partition and use the power button to select it
  • Confirm by selecting yes option

Try to check if the issue still occurs.

Perform a factory reset

One last troubleshooting step to consider is a factory reset. This will revert your phone back to its original factory condition. Make sure to backup your phone data as it will be erased in the process.

  • Go to  settings of your phone.
  • Now Scroll down and select General management option
  • Tap on Reset option
  • Choose  Factory data reset
  • Select the option ‘Erase everything’ and then wait till your device gets rebooted with the factory settings.

Once the reset is complete do not install any apps in your phone just yet. Try to check first if the issue still occurs. In case the problem persists then you will have to bring the phone to a service center and have it checked as this could already be caused by a faulty hardware component.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

How To Fix Samsung Galaxy A9 Camera Photos Are Dark

The #Samsung #Galaxy #A9 is one of the latest members of the A series of devices released just recently. This model is best known as the world’s first quad camera smartphone since it uses four rear cameras to take excellent quality photos. The other impressive features of this device include its 6.3 inch Super AMOLED display as well as its use of a Snapdragon 660 processor combined with 8GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy A9 camera photos are dark issue.

If you own a Samsung Galaxy A9 2018 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

How To Fix Samsung Galaxy A9 Camera Photos Are Dark

Problem: So the other day I took a photo on my Samsung Galaxy A9 2018 with flash, and as I did it I heard like a clicky sound (the sort you hear when on a camera flash the bulb goes) at first the camera wouldn’t refocus, so I restarted the phone which fixed that issue. I’ve now come to take photos a few days later using flash and the images are coming out completely dim. First I was trying to photograph an eye, the photos came out totally black, so instead I tried to take a basic landscape with flash and the pictures came out with a yellow tinge and looked very dark, along with looking like a sepia filter was being used. I have checked all the settings, and restarted the phone, but nothing seems to be working! Any thoughts?

Solution: Before performing any troubleshooting steps on this device it’s best to make sure that it is running on the latest software version. If an update is available then I suggest that you download and install it first. If your phone is place in a case then I suggest that you remove it from the case first. You should also clean the rear camera lens with a microfiber cloth making sure to remove any dirt or smudges that could be present.

Perform a soft reset

One of the first troubleshooting steps that you need to do when the phone has an issue with the way the camera works is a soft reset. This will refresh the phone software and will usually fix minor software glitches. To do a soft reset just hold the power button and the volume-down button for around 10 seconds. Let go of the buttons once you feel the device vibrate and see the Samsung Galaxy A9 logo on the screen. Your phone will then reboot, and hopefully, start working properly once again.

Clear the cache and data of the Camera app

One factor that can cause this particular problem is corrupted data within the camera app itself. To eliminate the possibility of this being the culprit you will need to clear the cache and data of the camera app.

  • From the Home screen, swipe up on an empty spot to open the Apps tray.
  • Tap Settings > Apps.
  • Tap the desired application in the default list.
  • To display preinstalled apps, tap Menu > Show system apps.
  • Tap Storage > CLEAR CACHE > CLEAR DATA > DELETE

Once this has been performed check if the issue still occurs.

Check if the issue occurs in Safe Mode

Sometimes an app you downloaded can cause this particular problem. The best way to check if this is the case is to start the phone in Safe Mode since only the pre-installed apps are allowed to run in this mode.

  • Turn the phone Off
  • Press and hold “Power”
  • At the “Samsung” logo, release “Power” and immediately press and hold “Volume down”
  • After the phone finishes rebooting, release the keys. A “Safe Mode” watermark should be visible in the lower area of the home screen

If the camera problem does not occur in this mode then you should find out what app is causing the problem and uninstall it.

Wipe the cache partition of the phone

The phone will usually store cached data of apps in a special partition on the internal storage. This cached data allows the phone to open apps quickly however there are instances when the saved data can become corrupted which can cause issues on the device. To eliminate this factor you will need to wipe the cache partition of the phone.

  • Turn the phone Off if necessary
  • Press and hold “Power” “Volume down” and “Home”/”Bixby” at the same time
  • At the Android screen, release the buttons and wait for access to Android Recovery
  • Press “Volume down” to navigate the menu to highlight “Wipe cache partition”
  • Press “Power” to select the highlight
  • Finally, highlight “Reboot system now” and press “Power”

Perform a factory reset

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

If the above steps fails to fix the problem then the problem is most likely caused by a faulty hardware component. The best thing to do right now is to bring the phone to a service center and have it checked.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

How to fix screen flickering issue on Samsung Galaxy A9 (2019)

A screen flickering issue may also occur to new devices like the newly released Samsung Galaxy A9 and while most of the cases we encountered were due to software-related issues, there is always a possibility that the flickering is caused by a hardware problem. As the owner of the phone, you should be the first one to know why the problem occurred. You should also have some basic knowledge on how to troubleshoot your phone that has this problem.

In this article, I will guide you in troubleshooting your Galaxy A9 with a screen flickering problem. We will try to rule out every possibility until we can determine what the problem is and eventually fix it. So, if you’re one of the owners of this device and are currently bugged down by the same problem, continue reading as this post may be able to help you one way or another.

Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our Android issues questionnaire.

When it comes to screen flickering issues, it’s better to know what causes it so here’s what you need to do to fix this problem…

  1. Find out if the flickering happens in safe mode.
  2. Uninstall applications that you think are causing the problem.
  3. Backup important files and then reset your phone.

Running your phone in safe mode will temporarily disable all third-party applications. It is imperative that you do this before anything else because the flickering might be caused by an app. In such case, the issue can easily be fixed because any problem caused by applications, especially third-party ones, can be solved by removing the app from your phone. This might save you from all the hassles of troubleshooting phone. Here’s how you run your Galaxy A9 in Safe Mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen appearing on the screen.
  3. When SAMSUNG appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

Assuming that the flickering doesn’t occur while your phone is in this mode, then the next thing you must do is find out which app causes the problem. Reboot your phone back into normal mode and continue using your apps until such time that the screen starts to flicker. Then you would know which app causes the issue. You may try clearing its cache and data first and if that doesn’t fix it, uninstall it. On the other hand, if the problem occurs even in safe mode, then move on to the next procedure as it might be a firmware issue after all.

After those procedures and the screen is still flickering, you have no other choice but to reset your phone. This will rule out the possibility that it’s a firmware issue as we’ve encountered similar issues in the past that were caused by some temporary problems with the firmware. Therefore a master reset is necessary at this point in time. After the reset and the phone still has the same problem, then you must bring it back to the store or shop so that a technician can check it for you. Before the reset though make sure to move or copy important files as they will be deleted during the process. After that, follow these steps to reset your phone:

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!

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