Are you getting the frustrating PS5 CE-105799-1 error (“Unable to connect to the server”) and you have no idea what to do about it? In this troubleshooting guide, we’ll explain what this error means and why it happens. Of course, we also provide the solutions that you can try to get rid of it.
If you’re ready, go ahead and read away!
What happens when you have PS5 error code CE-105799-1?
The PS5 CE-105799-1 error is typically an indication of an on-going PlayStation Network problem. When getting this error, you will not be able to visit the PlayStation Store, conduct online transactions, or play online multiplayer on any game.
For some users, the cause of this error may be related to their local network being unable to connect to the internet, or even something about their DNS settings.
Causes of error code CE-105799-1 on the PlayStation 5
Below are the possible reasons why you are getting the PS5 CE-105799-1 error.
PSN servers are down.
This is the most common reason for this particular PS5 error code. Sony’s PlayStation Network servers may sometimes go down unexpectedly, or may be taken offline temporarily for maintenance. What you can do is to check the PSN server status to see if there’s any on-going issues that might be affecting your region.
Unresponsive network equipment.
If there’s no known PSN issues at the moment, it’s possible that the reason for the PS5 CE-105799-1 error is a result of your modem or router becoming unresponsive. This can sometimes occur if your modem or router has been left to run for a long time. Like computers or other electronic devices, you must refresh your modem or router from time to time to avoid bugs and glitches.
Home internet not working.
If you are getting the error code CE-105799-1 on your PS5, the other factor that can cause it may be your own internet connection. You want to make sure that you have no problems from the side of your Internet Service Provider or ISP, or within your home network.
At times, slow internet connection may lead to unstable connection to the PlayStation Network as well.
DNS servers not working.
A PS5 error code such as CE-105799-1 can also happen if your console is having an issue accessing websites like the PS Store due to a fault in your DNS servers. To check if this is the factor that affects your PS5, you can try to use different DNS settings.
How to fix PS5 CE-105799-1 error (easy solutions)
As there can be a number of reasons for the PS5 CE-105799-1 error, you’ll need to do a set of troubleshooting steps to fix it. Before you do anything, be sure to restart your PS5. If nothing changes after doing that, these are the solutions that you can try:
Fix #1: Verify PSN server status.
This is an important first step. Knowing if the PS5 CE-105799-1 error is server-related can save you time and effort in continuing to look for solutions further.
To check, visit the official PSN status page here: https://status.playstation.com/
If the cause of error code CE-105799-1 on your PlayStation 5 is server outage or maintenance, all you need to do is to wait until Sony fixes it. You should be able to connect to the server once the issue has been resolved.
IMPORTANT: Once the server issue has been fixed, be sure to check for system software updates before you use your PlayStation 5.
Fix #2: Power cycle the modem or router.
For some minor network glitches, all a gamer needs to do is to refresh the network by turning the modem or router off and unplugging it from the power outlet for 30 seconds. This process is called a power cycle.
For some devices, a power cycle not only refreshes the network settings and router settings but also forces a new IP address change, which might be what your PS5 needs to be able to connect successfully to the PSN.
Fix #3: Check for wireless signal interference.
If your PS5 is connecting to your router wirelessly, it’s possible that you may have a wireless signal issue. Try moving the console closer to the router and see if that will improve the connection and fix the PS5 CE-105799-1 error.
Alternatively, you can try to use a wired connection instead of wireless connection in order to totally eliminate poor signal issues.
Fix #4: Troubleshoot your local network.
If there’s no PSN server issues but you continue to experience the error code CE-105799-1, you then need to check if your local network has something to do with it.
First, try running a speed test on your PS5 by going under its network settings. If the download and upload speeds are way too slow, it’s possible that this may be the reason why the console is unable to establish a solid connection to the PSN servers.
If you are dealing with a slow connection issue, consider disconnecting other devices from your router and see if that will fix the PS5 error code.
If you need further troubleshooting help because of slow connection or intermittent connection problems, we suggest that you contact your Internet Service Provider.
Fix #5: Change your DNS servers.
A handful of gamers may experience PS5 error code CE-105799-1 due to a DNS server issue from your ISP. To fix the problem, consider changing your PS5 DNS settings.
Fix #6: Upgrade your router firmware.
Sometimes, network glitches are caused by outdated router firmware. Make sure that your network equipment, be that a modem, router, or both is running the latest firmware version. If you have no idea how to update your router, try getting help from your ISP or the router vendor.
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