How To Change PS5 DNS Settings (2026 Guide)
Your PS5 can reach PlayStation Network but pages, downloads or sign-ins stall, and a different DNS server is the next thing to try.
Changing DNS on a PS5 takes about two minutes, it is reversible, and it only affects this console.
This guide gives the exact menu path, working server addresses, a way to check the result and the fixes for DNS errors in 2026.
Which DNS addresses can you use on a PS5?
Enter two addresses, a primary that is tried first and a secondary as backup, using one of these public services.
| Provider | Primary DNS | Secondary DNS | Filtering |
|---|---|---|---|
| Google Public DNS | 8.8.8.8 | 8.8.4.4 | None |
| Cloudflare standard | 1.1.1.1 | 1.0.0.1 | None |
| Cloudflare, malware blocking | 1.1.1.2 | 1.0.0.2 | Blocks malware |
| Cloudflare, malware and adult content | 1.1.1.3 | 1.0.0.3 | Blocks malware and adult sites |
| Quad9 | 9.9.9.9 | 149.112.112.112 | Threat blocking |
| Cisco OpenDNS | 208.67.222.222 | 208.67.220.220 | Phishing protection |
Sources for the addresses are the Google Public DNS page and the Cloudflare 1.1.1.1 address list.
What does changing DNS fix and not fix?
DNS only turns names such as playstation.com into numeric addresses, so a slow or failing resolver can stall sign-ins, store pages and downloads that need to look up servers.
- Can help: lookups that fail or time out, and downloads that stall while your ISP’s resolver is slow.
- Will not help: in-game lag, packet loss or jitter, which come from your connection, Wi-Fi or router rather than name lookups.
- Will not change: your NAT type, which your router sets.
Treat a DNS change as one fix to test, not a guaranteed speed boost.
What should you do before you change anything?
Write down your current DNS addresses first, so you can restore them by hand if needed.
You can read them under Settings > Network > Connection Status > View Connection Status.
| Connection type | Where to start | Notes from Sony |
|---|---|---|
| Wired | Set Up Internet Connection > Set Up Wired LAN | Choose Connect after the cable is plugged in |
| Wi-Fi | Set Up Internet Connection > your network | Network not listed: scroll down to Set Up Manually |
Advanced Settings on either path also holds IP address, DHCP host name, MTU and proxy options, which you can leave alone.
How do you change DNS settings on a PS5?
The menus below follow Sony’s internet setup guide, which lists DNS under Advanced Settings.
- From the home screen, open Settings and choose Network.
- Choose Settings, then Set Up Internet Connection.
- Pick your saved Wi-Fi network, or choose Set Up Wired LAN if you use a cable.
- Open Advanced Settings. On a saved network, press the Options button on the controller to find it.
- Change DNS Settings from Automatic to Manual.
- Type the Primary DNS and Secondary DNS addresses from the table above.
- Select OK and let the console reconnect.
Sony warns that if you are unfamiliar with these settings you should ask your ISP or network administrator.
How do you check that the new DNS is working?
- Go to Settings > Network > Connection Status.
- Choose View Connection Status and confirm the DNS addresses match what you entered.
- Go back and choose Test Internet Connection.
The test checks your connection, internet access and PlayStation Network sign-in, but it does not measure DNS speed.
To compare, time the same download or store page before and after the change.
Which DNS server should you pick?
| If you want | Pick | Watch out for |
|---|---|---|
| Plain public resolver, no filtering | Google or Cloudflare standard | Lookups go to a third party instead of your ISP |
| Malware filtering | Cloudflare 1.1.1.2 or Quad9 | Quad9 can occasionally block a legitimate domain |
| Adult content filtering | Cloudflare 1.1.1.3 | Filters at the DNS level only |
| Phishing protection | OpenDNS | Free and paid tiers exist |
Speed differs by location, so if one provider seems slow, switch to another and repeat the check.
What if you get a DNS error after the change?
A single wrong digit breaks name lookups, and a manual DNS change is one of the causes listed for a connection error such as NW-102307-3.
| What you see | Try this |
|---|---|
| Connection error right after saving | Recheck every digit in both DNS fields |
| Error persists with correct digits | Set DNS Settings back to Automatic and reconnect |
| Public DNS works poorly | Try a different provider from the table |
| NW-102307-3 communication error | Follow Sony’s steps: check server status, restart, try a wired connection, power cycle the router and modem for at least five minutes |
| Only IPv6 on the router | Switch the router to IPv4, because the PS5 does not support IPv6-only networks |
Sony’s NW-102307-3 page lists the full steps for that error.
How do you go back to automatic DNS?
Repeat the same menu path and set DNS Settings back to Automatic.
The console then uses whatever DNS your router hands out, which is usually your ISP’s resolver.
Will changing DNS fix your NAT type?
No, because NAT type is decided by your router, not by the console or its DNS.
Check it under Settings > Network > Connection Status > Test Internet Connection.
Turning on UPnP in the router is the simplest way to improve it, though UPnP lets any device on your network open ports without asking.
Does a public DNS change your privacy?
Your lookups go to the provider you choose instead of your ISP, so pick a provider whose policy you are comfortable with.
Entering addresses by hand on the PS5 does not confirm encrypted DNS, which depends on your router and network setup.
Should you change DNS on the router instead?
Routers normally hand out DNS addresses automatically, so entering public servers in the router covers every device at once.
That is handy if several devices have trouble, but the menu differs per router, so check its manual.
What if nothing works?
- Check whether PlayStation Network is having an outage or maintenance.
- Try a cable instead of Wi-Fi, or move the console closer to the router.
- Ask your ISP about port filtering and router firmware, as Sony suggests.
- Contact PlayStation Support if the error code persists.