Messages closes before a text is sent on Galaxy A10

Texting problems are common regardless of the brand and model of your smartphone. However, some owners of the Galaxy A10 have a different issue as the default texting app called Messages reportedly started to crash just before a text message is sent.

The said problem started to occur after the recent update for the device. But the thing is that we really can’t be sure if it’s a firmware issue or just a minor app problem. That’s why it’s important that you troubleshoot your phone to be able to determine the issue and hopefully be able to fix it. 

In this post, I will guide you on what you should do if the messages app closes by itself or crashes before you can send your text message. So if you’re one of the owners of this phone with a similar problem, continue reading as we may be able to help you one. 

What to do if Messages closes by itself on a Galaxy A10

For us to be able to determine what the problem is, we will consider all possibilities and then rule them out one after another. We have encountered similar issues in the past and I can tell you that it’s not really that serious. In fact, you may be able to fix it by doing one or a couple of procedures. With that being said, this is what I suggest you do about this. 

First solution: Do the Forced Restart before anything else

Regardless of whether it’s an app issue or a firmware problem, a forced restart might be able to rectify it, especially if this issue started without apparent reason or cause.

The procedure will actually refresh your phone’s memory and reload all services and applications. That’s what makes it very effective. The fact is that it can be the only thing that you need to do to make your Galaxy A10 work perfectly again. 

How to force restart a Galaxy A10

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy A10 logo shows on the screen.

After the reboot, try sending a text message to your own number to see if it still crashes by itself after this. If it still does, then move on to the next solution. 

ALSO READ: How to fix won’t send or receive SMS on Galaxy A10

Second solution: Clear the cache and data of Messages app

Deleting the cache and data of the Messages app actually means you’re resetting it. This will bring it back to its default settings or configuration as well as delete and replace its cache and data files. If this is just an app problem, then doing this procedure is enough to make it work again.

How to reset Messages

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps. 
  4. Find and tap Messages. 
  5. Tap Storage. 
  6. Touch Clear cache.
  7. Touch Clear data and then tap OK to confirm. 

After resetting the app, test it to see if the problem is fixed. If the problem still occurs after this, then try the next solution. 

Third solution: Reset the Settings of your phone

Sometimes an app crash can be due to some inconsistent settings on your device and that might be the case here. So to rule out this possibility, try resetting all the settings of your Galaxy A10. this will have a reset-like effect but none of your files will be deleted. It’s very effective solution though. 

How to reset the settings on your Galaxy A10

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and tap General management. 
  4. Touch Reset. 
  5. Tap Reset settings. 
  6. Tap the Reset settings button. 
  7. If prompted, enter your PIN, Password or Pattern. 
  8. Finally, tap Reset.

If the Messages app still crashes after this procedure, then it’s time to troubleshoot the firmware. 

ALSO READ: How to fix Samsung Galaxy A10 that can’t send MMS

Fourth solution: Wipe the cache partition of your phone

At this point, it’s best to troubleshoot the firmware of your device since Messages is a pre-installed application. This problem can be even be due to an issue with the firmware. Wiping the cache partition will delete the old system cache and replace it with a new one. You don’t have to worry though because no personal files will be deleted.

How to wipe the cache partition of your phone

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A10 logo shows, release the keys.
  4. Your Galaxy A10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

If this procedure still doesn’t fix the problem, then you have no other choice but to do the next solution. 

Fifth solution: Do the Master Reset on your device

A master reset can fix any firmware or app issues including this one. However, you will need to create a backup of your important files and data because they will be deleted during the process, especially the ones that are stored in your phone’s internal storage.

So take a little time backing up your important files and data that, remove your google account so that you won’t be locked out in case you forget your password. When ready, follow the procedures below. 

How to master reset your Galaxy A10

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A10 logo shows, release the keys.
  4. Your Galaxy A10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

After the reset, set up your phone as a new device. 

I hope that this troubleshooting guide can help you one way or the other.