Are you having charging issue on your Galaxy device? This troubleshooting guide should help you if you are having Galaxy A80 won’t charge issue.
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How to fix Galaxy A80 won’t charge | troubleshooting not charging issue
If your Galaxy A80 won’t charge and you don’t know how to fix it, this guide should help. Make sure to follow the troubleshooting steps below in the order presented.
Galaxy A80 won’t charge fix #1: Charge device
This may seem so simple and a no-brainer but this is a troubleshooting step in this case. Batteries may sometimes need to be charged longer than normal if they’ve been drained. Most of us are used to seeing the charging indicator immediately after plugging in but it can sometimes take a few minutes if the battery is drained to a certain low level. Make sure to charge the device for 30 minutes at the least before you attempt to power it back on. If you’ve already tried that, continue with the troubleshooting steps below.
Galaxy A80 won’t charge fix #2: Verify charging accessories are working
The next good thing to do is to check the charging cable and adapter. One of the common reasons for a lot of charging problems is using bad charging accessories. Make sure that you check yours to help you save time and effort. To do that, you can try to use another set. If you have a family member with the same device, try to use his or her charging cable and adapter and see if that will jumpstart charging. If you can’t readily find a charging cable or adapter, visit your local Samsung store to try their own accessories.
Galaxy A80 won’t charge fix #3: Do a visual check on the charging port
If you’ve confirmed that there’s no issue coming from your charging accessories, the next step would be to ensure that the charging port is not blocked. Sometimes, dirt or lint may get inside the port and prevent the cable from connecting properly. To check the port, you can use a magnifying tool. If there’s obvious sign of dirt or lint inside, use a can of compressed air to clear it out.
This troubleshooting step does not encourage you to do anything drastic. The aim is to do a visual check. If you think that the port is bad because you can see something out of ordinary in it, refer the problem to Samsung. Do not try to open the phone to confirm your suspicion. You don’t want to damage the system by inserting anything inside. This might damage the port or compromise the water resistance protection in place.
Galaxy A80 won’t charge fix #4: Check for Black Screen issue
Many Samsung Galaxy users may mistake a broken screen problem for No Power issue (won’t turn on) or won’t charge problem. If your phone has been dropped or hit by something hard before noticing the charging problem, there may be an on-going screen issue. If your phone still makes a sound, vibrates, or shows LED light indicators although the screen stays black, there must be a hardware malfunction with the screen only. Try to force restart your phone to see if that helps. If nothing changes, have the screen replaced by Samsung.
Galaxy A80 won’t charge fix #5: Perform a soft reset
All Samsung devices with power issues can benefit from a restart. Even in this extreme case, you don’t want to skip this simple solution. Here’s what you need to do: Press and hold the Volume Down button and the Power key at the same time for 10 seconds or until the device’s screen turns on.
Should that won’t change anything, you can then try these steps:
- Press and hold the Volume Down button first and don’t release it.
- While holding it down, press and hold the Power key.
Galaxy A80 won’t charge fix #6: Charge on Safe Mode
Restarting a device to safe mode is a good way to check if a problem is caused by a third party app. On Safe Mode, all downloaded apps are suspended. This means that if your Galaxy A80 boots up normally on Safe Mode, but returns to its problematic state after restarting it, an app is to blame. Learn how to boot to safe mode below.
- Turn the device off.
- Press and hold the Power key past the model name screen appearing on the screen.
- When SAMSUNG appears on the screen, release the Power key.
- Immediately after releasing the Power key, press and hold the Volume down key.
- Continue to hold the Volume down key until the device finishes restarting.
- When Safe mode appears in the bottom left corner of the screen, release the Volume down key.
- While in Safe mode, you can now uninstall apps that are causing a problem.
Galaxy A80 won’t charge fix #7: Check for water damage
Has your Galaxy device been exposed to water or moisture? If yes, it’s possible that the reason why your Galaxy A80 won’t charge is presence of water in the port. By default, Samsung Galaxy devices won’t proceed with charging if the port is wet. The Galaxy A80 does not enjoy water protection like the Galaxy S and Note models so it’s even possible that there may already be damage to internal components at this time. What you can do now is to wipe the device with clean, soft cloth and let it air dry for several hours. If drying the device this way won’t work, proceed to the next troubleshooting step below.
Galaxy A80 won’t charge fix #8: Charge using a computer
In some rare cases, charging bugs may be cleared by charging using a computer. This is a simple troubleshooting step that won’t require much of your time. Try to connect your phone to your PC and see if charges.
Galaxy A80 won’t charge fix #9: Install updates
Keeping the software environment of your Galaxy Tab S5e up-to-date is important. Not only do updates bring cosmetic changes but they also fix known bugs. Although not generally known by many Android users, installing updates sometimes also bring needed fixes for known bugs. Make sure that you don’t delay the installation of any system or app updates. By default, your tablet should notify you of any available updates but in case you turn this mechanism off, it’s high time that you manually check for them.
To check for Android or system update:
- Open Settings app.
- Tap Software update.
- Tap Download and install.
- Wait for the device to check for updates.
- Install the update. If there’s no new update, your phone should tell you so.
For carrier-branded Galaxy A80 devices, or those that were provided by your carrier, there may not be an option to manually check for updates. All you have to do is to simply confirm if there’s a notification for an update and allow update installation.
To check for app updates:
- Open Play Store app.
- Tap More settings icon (at the upper left).
- Tap My apps & games.
- Tap Update all button.
Galaxy A80 won’t charge fix #10: Factory reset
If the problem remains at this point, the final step that you want to perform is factory reset. As the name suggests, it will clear phone software settings and return them to their factory defaults. This is usually effective in fixing configuration or settings issues. If there’s a software bug that we’re not aware of, factory reset might bring your A80 back to its working order.
Below are the two ways to factory reset your A80:
Method 1: How to hard reset on Samsung Galaxy A80 via Settings Menu
This is the easiest way to wipe your Galaxy A80. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.
- Create a backup of your personal data and remove your Google account.
- Open Settings app.
- Scroll to and tap General management.
- Tap Reset.
- Select Factory data reset from the given options.
- Read the information then tap Reset to continue.
- Tap Delete All to confirm action.
Method 2: How to hard reset on Samsung Galaxy A80 using hardware buttons
If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.
- If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
- Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
- Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
- Press and hold the Volume Up button and the Bixby button at the same time.
- While still holding the Volume Up and Bixby keys, press and hold the Power button.
- The Recovery screen menu will now appear. When you see this, release the buttons.
- Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
- Press the Power button to select ‘Wipe data/factory reset.’
- Use Volume Down to highlight Yes.
- Press the Power button to confirm factory reset.
Galaxy A80 won’t charge fix #11: Contact Samsung for repair
If your Galaxy A80 still won’t charge after a factory reset, the cause is most likely due to bad hardware. Be sure to contact Samsung so you can set up repair or replacement appointment. Alternatively, you can visit your local Service Center so the device can be physically examined.
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